KOBO SUPPORT

Contact us

Australia

1-800-971-418 English

help@kobobooks.com 24 hours a day, 7 days a week

France

08 (05) 541-091 French & Swiss

aide@kobobooks.com Monday - Saturday: 8:30 - 22:00 CET
Sunday: 10:00 - 18:00 CET

Germany

(800) 118-4130 German

hilfe@kobobooks.com Monday - Friday: 8:00 - 21:00 CET

Ireland

1 (800) 812-879 English

help@kobobooks.com Monday - Friday: 9:00 - 21:00 IST
Saturday: 9:00 - 20:00 IST
Sunday: 10:00 - 18:00 IST

Italy

(800) 924-024 Italian

aiuto.itl@kobobooks.com Monday - Friday: 9:00 - 21:00 CET
Saturday: 9:00 - 20:00 CET
Sunday: 10:00 - 18:00 CET

New Zealand

0-800-447-828 English

help@kobobooks.com 24 hours a day, 7 days a week

North America:

NEW Kobo ARC Activation Line:

1 (888) 668-9132

Sunday - Saturday: 9:00 - 24:00 EST

Kobo eReader Activation Line:

1 (800) 368-5390

Sunday - Saturday: 8:00 - 24:00 EST

General Customer Care Inquiries:

1 (855) 732-3662 English

help@kobobooks.com Sunday - Saturday: 8:00 - 24:00 EST

Portugal

(800) 209-169 Portuguese

ajuda.pt@kobobooks.com Monday - Friday: 9:00 - 24:00 WET
Saturday: 9:00 - 20:00 WET
Sunday: 10:00 - 18:00 WET

South Africa:

0 (800) 980-320 English

picknpay@kobobooks.com Monday - Friday: 9:00 - 21:00 SAST
Saturday: 9:00 - 20:00 SAST
Sunday: 10:00 - 18:00 SAST
Note: Please contact your local retailer for returns and exchanges.

Switzerland

(800) 000-260 French & German

hilfe.ch@kobobooks.com Monday - Friday: 8:00 - 21:00 CET

UK

0-808-189-1207 English

help@kobobooks.com 24 hours a day, 7 days a week