Skip to main content
Search Button
Österreich Kobo-Shop Geschenkkarten Hilfe

Kobo Rakuten

Wunschzettel

Warenkorb

Sie werden jetzt wie ein VIP behandelt!

Artikel nicht erhältlich
Bitte überprüfen Sie Ihren Warenkorb. Sie können nicht verfügbare Artikel jetzt entfernen. Andernfalls werden diese beim Bezahlen automatisch entfernt.
ElementeElement
ElementeElement

Empfehlungen für Sie

Loading...

Kundendienst Hörbücher

Interessieren Sie sich für Hörbücher aus der Kategorie Kundendienst? Dann werden Ihnen unsere Empfehlungen sicherlich gefallen.
Es werden 1 – 24 von 380 Ergebnissen angezeigt
Seitenleistenfilter überspringen

  • Hörbuch

    Transforming Tech Ideas into Customer Favorites: Your Ultimate Product Guide

    Make your tech ideas customer favorites! Discover engaging audio lessons for ultimate product success.

    von Eamon Thorne …
    Erzählt von Nick Porter …

    Ungekürzt

    2 Stunden 39  Minuten

    Transforming Tech Ideas into Customer Favorites: Your Ultimate Product Guide⭐⭐ Simplified Audio Guide ⭐⭐Are you aiming to elevate your career and master the art of turning tech ideas into beloved customer products?Searching for a comprehensive guide that offers all the crucial elements to transform your tech ideas into customer favorites?Your search ends here!This gu... … Mehr lesen

    € 5,20

  • Hörbuch

    Forging An Ironclad Brand

    A Leader's Guide

    von Lindsay Pedersen …
    Erzählt von Lindsay Pedersen …

    Ungekürzt

    8 Stunden 45  Minuten

    Good brand is just good business.Brand is the intentional leader’s North Star. It helps us engage customers and employees, unleash our competitive advantage, and fuel enduring growth.And yet, despite this power, brand is grossly underused. Few leaders leverage brand fully, believing (wrongly) that brand is squishy and elusive. But when a tool this vital is dismissed, the business suffers mightily … Mehr lesen

    € 14,73

  • Hörbuch

    Strategic Customer Service

    Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

    von John Goodman …
    Erzählt von Mark Smeby …

    Ungekürzt

    8 Stunden 31  Minuten

    Any organization can win more customers and increase sales if they learn to be more strategic with their customer service.When customers complain, employees respond. The typical service model is riddled with holes. What about people and businesses who never speak up, but never come back? Learn to actively reach out, prevent problems, and resolve issues in ways that boost loyalty.Strategic Customer … Mehr lesen

    € 25,29

  • Hörbuch

    Customers for Life

    von Deaver Brown …
    Erzählt von Deaver Brown …
    Series series Sales Tips

    Ungekürzt

    59 Min.

    Describes how to keep customers for life by weeding out the unsatisfactory ones so you can focus on the ones good for you and your organization. How this approach protects your organization & people from becoming discouraged. … Mehr lesen

    € 3,05

  • Hörbuch

    Win Hearts, Build Legacy, Make Millions: Your Guide to Grand Slam Offers

    von Sachin Naha …
    Erzählt von Anonymous …

    Ungekürzt

    2 Stunden 3  Minuten

    Embark on a transformative journey with "Win Hearts, Build Legacy, Make Millions: Your Guide to Grand Slam Offers," unlocking the secrets to crafting deals that deeply resonate with your audience's desires. Beyond a mere money-making guide, this book is a blueprint for constructing a lasting legacy. In this audio book author serves as your guide through a captivating exploration of the "Grand Slam … Mehr lesen

    € 8,15

  • Hörbuch

    Relationship Economy, The

    Building Stronger Customer Connections in the Digital Age

    von John R. DiJulius III …
    Erzählt von Joel Richards …

    Ungekürzt

    5 Stunden 22  Minuten

    Creating Authentic Customer Connections in a High-Tech WorldIn The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society. We have dramatically evolved away from face-to-face communication, and the skill of building … Mehr lesen

    € 25,42

  • Hörbuch

    Customer Relationship Imprinting

    The 6 Elements That Ensure Exceptional Service Without Exception

    von Michael Barnett …
    Erzählt von Samantha Novak …

    Ungekürzt

    3 Stunden 50  Minuten

    Significantly improve customer attraction, acquisition, and retention with this groundbreaking six-step program for creating exceptional customer relationships. Follow this formula and your customers will follow you!While many customer service books discuss customer loyalty, the concept of customer imprinting has never been introduced into the customer service conversation—until now. Customer … Mehr lesen

    € 15,23

  • Hörbuch

    Corner Grocery Store Principles

    Seven Family Business Principles That Will Create Customers For Life

    von Joe Mangiaracina …
    Erzählt von Don Dorsey …

    Ungekürzt

    1 Stunde 27 Min.

    Step through the bell-clad door of memory lane into a time-honored corner grocery store where the scent of fresh produce and genuine customer care lingered. "Corner Grocery Store Principles" is a treasure chest of timeless wisdom, woven from family legacy and entrepreneurial spirit that powered the quintessential family-owned business.In this inspiring journey, the author shares principles from … Mehr lesen

    € 10,14

  • Hörbuch

    Delight Your Customers

    7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary

    von Steve Curtin …
    Erzählt von Sean Pratt …

    Ungekürzt

    6 Stunden 29  Minuten

    When asked what their work entails, most employees list the duties or tasks associated with their job roles. Very few refer to the true essence of their job, their highest priority at work: to create delighted customers who will be less price sensitive, have higher repurchase rates, and enthusiastically recommend the company or brand to others. Without this customer focus, all that exists is a … Mehr lesen

    € 28,50

  • Hörbuch

    Pharma Customer Experience

    20 Secrets to 10X Your CX & Boost Patient Outcomes

    von Sean McDade …
    Erzählt von Assaf Cohen …

    Ungekürzt

    3 Stunden 41  Minuten

    Pharma Customer Experience reveals twenty secrets that pharmaceutical and biotechnology companies are using today to connect emotionally with their customers—both patients and healthcare professionals.In an increasingly competitive environment, it's no longer enough for pharma to develop drugs and technologies that treat, cure, or relieve the symptoms of disease. To be truly customer-centric … Mehr lesen

    € 14,73

  • Hörbuch

    The Heart and Soul of Excellence

    von Tom Peters …
    Erzählt von Tom Peters …

    Verkürzt

    1 Stunde 1 Min.

    The coauthor of In Search of Excellence offers his unique practical insights on business, management, leadership, and success. Peters' valuable commentary and advice spans across such crucial subjects as listening to customers, noting symbols, circulating, motivating others, and striving for top-notch quality and service. … Mehr lesen

    € 11,70

  • Hörbuch

    President

    von David K. Ewen, M.Ed. …
    Erzählt von David K. Ewen, M.Ed. …

    Ungekürzt

    45 Min.

    This content is a narration of the actual letter addressed to the President of the United States.The letter was delivered to the President of the United States at the White House on Monday, July 17, 2017 (07/17/2017) at 9:43 A.M.This letter to the President was also delivered to the Vice President and arrived at its postal destination at 4:11 am on July 25, 2017 in Washington, DC.Other government … Mehr lesen

    € 2,03

  • Hörbuch

    Introduction to Reverse Logistics

    von SANJIVAN SAINI …
    Erzählt von Digital Voice Mike G …

    Ungekürzt

    3 Stunden 32  Minuten

    This audiobook is narrated by a digital voice.The book titled **"Introduction to Reverse Logistics,"**authored by Sanjivan Saini, delves into the dynamic andincreasingly pivotal realm of reverse logistics. In today'sinterconnected and environmentally-conscious world,the process of managing goods and materials flowingbackward in the supply chain has gained paramountsignificance. This comprehensive … Mehr lesen

    € 8,15

  • Hörbuch

    Selling: The experts tell all! (Collins Business Secrets)

    von Nick Constable …
    Series series Collins Business Secrets

    Ungekürzt

    2 Stunden 25  Minuten

    The selling secrets that experts and top professionals use.Get results fast with this quick, easy guide to the fundamentals of Selling.Includes how to:• Pitch your product to meet the needs of your customer• Use body language to build rapport• Negotiate and close the deal• Make your customers keep coming back for more• Develop new business relationshipsNick Constable, the Sunday Times bestselling … Mehr lesen

    € 11,99

  • Hörbuch

    How To Win Customers And Keep Them For Life

    An Action-Ready Blueprint for Achieving the Winner's Edge!

    von Michael Leboeuf, Ph.D. …
    Erzählt von Michael Leboeuf, Ph.D. …

    Verkürzt

    1 Stunde 29 Min.

    From Michael LeBoeuf, the bestselling author of Working Smart and the audio programs Working Smarter, Imagineering and The Perfect Business, comes How To Win Customers and Keep Them For Life -- the ultimate guide to building a successful business through customer satisfaction.The success of any business depends on knowing the answers to these important questions:Why do some people buy once...and … Mehr lesen

    € 10,18

  • Hörbuch

    Tiny Noticeable Things

    The Secret Weapon to Making a Difference in Business

    von Adrian Webster …
    Erzählt von Liam Gerrard …

    Ungekürzt

    3 Stunden 54  Minuten

    Discover how you can draw people in and achieve greater success, in just a few minutes each dayTNTs are Tiny Noticeable Things. They are all the little things that people don't need to do, but do. Though small, they create the biggest, longest lasting impressions in people's minds; they show how much you care; they make and break relationships—yet they cost nothing. In Tiny Noticeable Things: The … Mehr lesen

    € 20,37

  • Hörbuch

    Customer Success: The Essential Guide On How to Deal With Difficult Customers, Learn Effective Customer Service Techniques and Strategies on How You Can Win Difficult Customers

    von Aryanna Konnor …
    Erzählt von Marcus Mulenga …

    Ungekürzt

    45 Min.

    Customer Success: The Essential Guide On How to Deal With Difficult Customers, Learn Effective Customer Service Techniques and Strategies on How You Can Win Difficult CustomersEvery businessman and entrepreneur worth his salt knows that the most important element for every business is the people. It's not your products or the revenue but the people. An ideal situation would be that all of your … Mehr lesen

    € 4,61

  • Hörbuch

    Marketing in the Participation Age

    A Guide to Motivating People to Join, Share, Take Part, Connect, and Engage

    von Daina Middleton …
    Erzählt von Daina Middleton …

    Ungekürzt

    5 Stunden 22  Minuten

    Marketing in the Participation Age is based on the Intrinsic Motivation Theory that people are motivated to seek challenges, to discover new perspectives, and in doing so, the activity itself stimulates their desire to actualize their individual human potential. If a person is intrinsically motivated, they will choose to actively engage and participate and the experience will be rewarding. Social … Mehr lesen

    € 16,29

  • Hörbuch

    Fearless Connections: Boosting Client Loyalty Like Never Before

    Supercharge Client Loyalty! Experience dynamic lessons to cultivate Fearless Connections and elevate your success.

    von Cyrus Wrenford …
    Erzählt von Nick Porter …

    Ungekürzt

    2 Stunden 23  Minuten

    "Fearless Connections: Boosting Client Loyalty Like Never Before"⭐⭐ Simplified Audio Guide with Explanations Included ⭐⭐Are you eager to advance your career and enhance your expertise by mastering the art of transforming relationships and elevating your business to new heights?In search of a comprehensive resource that provides all the necessary insights to elevate your business connections?... … Mehr lesen

    € 6,34

  • Hörbuch

    What Customers Crave

    How to Create Relevant and Memorable Experiences at Every Touchpoint

    von Nicholas J. Webb …
    Erzählt von James Foster …

    Ungekürzt

    7 Stunden 1  Minuten

    The best companies in the world discover what their customers desire—and then deliver it in memorable and deeply human experiences. How well do you know your customers?What Customers Crave examines how the hyper-connected economy is radically changing consumer expectations, and reveals what companies need to do to stay on top. The solution rests on two simple questions: What do your customers love … Mehr lesen

    € 36,67

  • Hörbuch

    The Heart of Hospitality

    Great Hotel and Restaurant Leaders Share Their Secrets

    von Micah Solomon …
    Erzählt von Kevin T. Collins …

    Ungekürzt

    7 Stunden 10  Minuten

    The Heart of Hospitality is the essential guide to creating exceptional customer service and hospitality for guests of all generations, including millennials, boomers, and more. Created by leading customer service expert and Forbes.com contributor Micah Solomon, it features top hospitality industry professionals including Herve Humler (Ritz-Carlton), Danny Meyer (Union Square Hospitality Group), … Mehr lesen

    € 20,37

  • Hörbuch

    Customer Communities

    Engage and Retain Customers to Build the Future of Your Business

    von Nick Mehta, Robin Van Lieshout …
    Erzählt von Stephen R. Thorne …

    Ungekürzt

    7 Stunden 59  Minuten

    Make community building your ultimate business growth strategyIn Customer Communities, Nick Mehta and Robin Van Lieshout deliver an actionable playbook on how to cultivate meaningful communities that fuel quantifiable business growth. In the book, you'll learn how to capitalize on this new growth strategy to scale your company and develop excitement around your products and your firm.The authors … Mehr lesen

    € 20,37

  • Hörbuch

    The Customer Success Professional's Handbook

    How to Thrive in One of the World’s Fastest Growing Careers - While Driving Growth For Your Company

    von Ashvin Vaidyanathan, Ruben Rabago …
    Erzählt von Daniel Henning …

    Ungekürzt

    7 Stunden 22  Minuten

    The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That's because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to … Mehr lesen

    € 20,37

  • Hörbuch

    Youtility

    Why Smart Marketing Is about Help Not Hype

    von Jay Baer …
    Erzählt von Jay Baer, Marcus Sheridan …

    Ungekürzt

    4 Stunden 51  Minuten

    The difference between helping and selling is just two lettersIf you're wondering how to make your products seem more exciting online, you're asking the wrong question. You're not competing for attention only against other similar products. You're competing against your customers' friends and family and viral videos and cute puppies. To win attention these days you must ask a different question: … Mehr lesen

    € 25,45