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Consumer Behaviour Audiobooks

If you like Consumer Behaviour Audiobooks, then you'll love these top picks.
Showing 121 - 144 of 277 Results
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  • Audiobook

    The High Roller Experience

    How Caesars and Other World-Class Companies Are Using Data to Create an Unforgettable Customer Experience

    by David Norton ...
    Narrated by Doug Greene ...

    Unabridged

    5 hours 19 min

    The marketing guru of Caesars/Harrah's shows how you can double-down and win with a proven data-driven approach Walking through Caesars in Las Vegas may seem like a dream-the lights are not too bright, the temperature is perfect, and everything is within your reach. But behind this “magical” experience is a carefully choreographed performance based on deep understanding and rigorous analysis of ... Read more

    $23.99 AUD

  • Audiobook

    Bonzen, Banken und Behörden - Kampf gegen Ausbeuter, Absahner und Niedermacher

    Unabridged

    9 hours 15 min

    Ein Hörbuch für alle, die Ausbeutern, Absahnern und Niedermachern den Kampf ansagen wollen! Egal, ob es sich dabei um schlechte Beratungen von Geldinstituten und Kanzleien handelt, Behandlungsfehler in Krankenhäusern oder Willkür von Ämtern. Autor Hans Georg Möntmann schildert in seinem Ratgeber "Bonzen, Banken und Behörden" entsprechende Fälle, erläutert Möglichkeiten gegen diese ... Read more

    $21.99 AUD or Free with Kobo Plus

  • Audiobook

    The Vanishing American Corporation

    Navigating the Hazards of a New Economy

    Narrated by Jeff Hoyt ...

    Unabridged

    6 hours 18 min

    It may be hard to believe in an era of Walmart, Citizens United, and the Koch brothers, but corporations are on the decline. The number of American companies listed on the stock market dropped by half between 1996 and 2012. In recent years we've seen some of the most storied corporations go bankrupt (General Motors, Chrysler, Eastman Kodak) or disappear entirely (Bethlehem Steel, Lehman Brothers, ... Read more

    $32.99 AUD

  • Audiobook

    The Great Realisation: The post-pandemic poem that has captured the hearts of millions

    Narrated by Tomos Roberts ...

    Unabridged

    4 min

    We now call it The Great Realisationand, yes, since then there have been many.But that’s the story of how it started …and why hindsight's 2020.First performed online in response to the Covid-19 pandemic, Tomos Roberts’ heartfelt poem, with its message of hope and resilience, has been viewed over 60 million times and translated into over 20 languages.Adapted by Ashley Banjo and Diversit... ... Read more

    $12.99 AUD

  • Audiobook

    The Frictionless Organization

    Deliver Great Customer Experiences with Less Effort

    Narrated by Caroline Miller ...

    Unabridged

    8 hours 8 min

    Learn how frictionless organizations cut costs, grow revenue, and create loyal fans by creating products and services that work so well, their customers never have to contact them for the wrong reasons.This book will help any customer-facing organization deliver better customer experiences, save money, and increase revenue. Veteran customer service experts Bill Price and David Jaffe, coauthors of ... Read more

    $32.99 AUD

  • Audiobook

    Metail Economy, The

    Strategies for Transforming Your Business in the Me-Centric Consumer Revolution

    by Joel Bines ...
    Narrated by Zachary Johnson ...

    Unabridged

    5 hours 30 min

    Rethink, rebuild, and re-energize your relationship with every customer for ultimate success in today’s Metail economyArmed with computers, tablets, smartphones, and social media, today’s consumers have revolted against the marketplace status quo. Demanding a voice, and sometimes a hand, in the products they buy, these digitally empowered consumers?"Me's"?have inverted the traditional power ... Read more

    $32.99 AUD or Free with Kobo Plus

  • Audiobook

    Chinese tourists - what do they want?

    Facts, ideas and successful examples

    Narrated by Richard Kemp ...

    Unabridged

    10 hours 54 min

    The world has never seen such a huge business opportunity for which they have so little understanding of how to address it. Many entrepreneurs have, more or less seriously, dreamt of being able to sell just one product to every single Chinese. That dream is now quickly turning into a possibility for many hotels, restaurants, shops and attractions. As of 2012. Chinese tourists are the largest group ... Read more

    $27.99 AUD

  • Audiobook

    Delight Your Customers

    7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary

    by Steve Curtin ...
    Narrated by Sean Pratt ...

    Unabridged

    6 hours 29 min

    When asked what their work entails, most employees list the duties or tasks associated with their job roles. Very few refer to the true essence of their job, their highest priority at work: to create delighted customers who will be less price sensitive, have higher repurchase rates, and enthusiastically recommend the company or brand to others. Without this customer focus, all that exists is a ... Read more

    $41.99 AUD

  • Audiobook

    Das Amazon-Geheimnis (ungekürzt)

    Strategien des erfolgreichsten Konzerns der Welt. Zwei Insider berichten

    Narrated by Martin Valdeig ...

    Unabridged

    12 hours 40 min

    Von den einen geliebt, von den anderen gehasst – doch wie schafft man es, so erfolgreich wie Amazon zu sein?Kindle, Prime, Alexa – Amazon hat die Wirtschaftswelt wie kein zweites Unternehmen verändert. Wie ist es dem Netzgiganten gelungen, sich derart auf die Bedürfnisse seiner Kunden einzustellen, um alle anderen Konkurrenten zu überholen? Welche wesentlichen Bausteine der Unternehmenskultur ... Read more

    $29.99 AUD or Free with Kobo Plus

  • Audiobook

    El punto clave (The Tipping Point)

    Narrated by Edson Matus ...

    Unabridged

    9 hours 6 min

    ¿Cómo surgen las epidemias, las modas, los éxitos de venta, el fenómeno de boca a boca o cualquiera de esos pequeños cambios que sacuden nuestra vida cotidiana al provocar grandes efectos?Las mejores obras de no ficción en formato audiolibroEn esta obra revolucionaria que ocupa desde hace años los primeros puestos en las listas de ventas de Estados Unidos, Gladwell,un auténtico gurú de los ... Read more

    $26.99 AUD

  • Audiobook

    SuperHubs

    How the Financial Elite and Their Networks Rule our World

    by Sandra Navidi ...
    Narrated by Katherine Fenton ...

    Unabridged

    10 hours 16 min

    An intimate glimpse into the world of the financial elite and their unique network of personal relationships.FOREWORD BY NOURIEL ROUBINISuperHubs is a rare, behind-the-scenes look at the global financial system and the powerful personal networks through which it is run, at the centre of which sit the Elites - the SuperHubs.Combining an insider's knowledge with principles of network science, Sandra ... Read more

    $44.99 AUD

  • Audiobook

    Too Much Information

    Understanding What You Don’t Want to Know

    Narrated by Tristan Morris ...

    Unabridged

    6 hours 1 min

    The bestselling author and recipient of the 2018 Holberg Prize, Cass R. Sunstein, explores how more information can make us happy or miserable, and why we sometimes avoid it-but sometimes seek it out. How much information is too much? Do we need to know how many calories are in the giant vat of popcorn that we bought on our way into the movie theater? Do we want to know if we are genetically ... Read more

    $23.99 AUD

  • Audiobook

    Selling With Heart: Growing Your Business With Authenticity and Trust

    by Kym Cousins ...
    Narrated by Kym Cousins ...

    Unabridged

    5 hours 43 min

    Today, more than ever, buyers are craving ‘human-to-human’ contact and the meaningful connections that have been lost in the big wide world of overly curated social media, and impersonal chat bots.This book is all about reclaiming that connection, by getting back to the basics of attracting and retaining loyal customers, being confident in your sales interactions, and creating a winning mindset ... Read more

    $11.99 AUD or Free with Kobo Plus

  • Audiobook

    Reengineering Retail

    by Doug Stephens ...
    Narrated by Doug Stephens ...

    Unabridged

    7 hours 31 min

    Since the release of Doug Stephens' first book, The Retail Revival, change in the global retail sector has accelerated beyond even the boldest forecasts. As predicted, online giants like Amazon and Alibaba.com are growing at a dizzying pace. Hundreds of well-known brick and mortar retailers have closed their doors, and brands and retailers across categories are struggling to understand the ... Read more

    $29.99 AUD or Free with Kobo Plus

  • Audiobook

    Obsessed

    Building a Brand People Love from Day One

    by Emily Heyward ...
    Narrated by Lisa Flanagan ...

    Unabridged

    5 hours 58 min

    **The 2020 Porchlight Marketing & Sales Book of the YearThe cofounder and chief branding officer of Red Antler, the branding and marketing company for startups and new ventures, explains how hot new brands like Casper, Allbirds, Sweetgreen, and Everlane build devoted fan followings right out of the gate.**We're in the midst of a startup revolution, with new brands popping up every day, taking over ... Read more

    $25.99 AUD

  • Audiobook

    Blindsight

    The (Mostly) Hidden Ways Marketing Reshapes Our Brains

    Narrated by Roger Wayne ...

    Unabridged

    9 hours

    Ever notice that all watch ads show 10:10 as the time? Or that all fast-food restaurants use red or yellow in their logos? Or that certain stores are always having a sale?You may not be aware of these details, yet they’ve been influencing you all along.Every time you purchase, swipe, or click, marketers are able to more accurately predict your behavior. These days, brands know more about you than ... Read more

    $29.99 AUD or Free with Kobo Plus

  • Audiobook

    Customer Centricity

    Focus on the Right Customers for Strategic Advantage

    by Peter Fader ...
    Narrated by Patrick Lawlor ...

    Unabridged

    2 hours 36 min

    Not all customers are created equal. Despite what the tired old adage says, the customer is not always right. Not all customers deserve your best efforts: in the world of customer centricity, there are good customers…and then there is pretty much everybody else. Upending some of our most fundamental beliefs, renowned behavioral data expert Peter Fader, Co-Director of The Wharton Customer Analytics ... Read more

    $29.99 AUD

  • Audiobook

    Daylight Robbery

    How Tax Shaped Our Past and Will Change Our Future

    Narrated by Dominic Frisby ...

    Unabridged

    8 hours 48 min

    'Fuel for the post-Christmas lunch argument' Financial TimesDeath and taxes are our inevitable fate. We've been told this since the beginning of civilisation. But what if we stopped to question our antiquated system? Is it fair? And is it capable of serving the needs of our rapidly-changing, modern society?In Daylight Robbery, Dominic Frisby traces the origins of taxation, from its roots in the ... Read more

    $22.99 AUD

  • Audiobook

    Narrative Economics

    How Stories Go Viral and Drive Major Economic Events

    Narrated by Susan Osman ...

    Unabridged

    11 hours 7 min

    An audiobook narrated by esteemed BBC television journalist and anchor Susan Orman, with an introduction read by the author himself—Nobel Prize-winning economist and bestselling writer Robert ShillerIn a world in which internet troll farms attempt to influence foreign elections, can we afford to ignore the power of viral stories to affect economies? In this groundbreaking book, Nobel Prize–winning ... Read more

    $36.99 AUD $30.99 AUD

  • Audiobook

    Change

    How to Make Big Things Happen

    by Damon Centola ...
    Narrated by James Fouhey ...

    Unabridged

    9 hours 50 min

    How do you change someone's mind? How do you stop bad habits? A bold new theory about the way ideas and behaviours spread (and can be altered) from the world's leading expert, Professor Damon CentolaHow did movements like the Arab Spring and Black Lives Matter take off when they did?How did Lord Kitchener recruit 2,000,000 volunteers at the start of World War I?Why did Twitter take hold whil... ... Read more

    $35.99 AUD

  • Audiobook

    Is Sugar The New Fat?

    by Nigel Latta ...
    Narrated by Phil Paonessa ...

    Unabridged

    55 min

    Sugar! What's not to like? It's being touted as highly addictive and the biggest contributor to the current worldwide obesity epidemic. We used to think high in fat diet was to blame so who's the real bad guy? This series takes on world-leading scientists and the food industry in an attempt to understand the truth about sugar. ... Read more

    $36.99 AUD

  • Audiobook

    Make me not me

    Product stories as sales driver and identity builder

    Narrated by Richard Kemp ...
    Series Audiobook 3 - A few percent more

    Unabridged

    8 hours 29 min

    Do we really need more consumer ‘stuff’? While most everyone will answer ‘No,’ we still see thousands of new products and services launched every day.These compete for our attention with already inundated markets filled with existing products – in the midst of the most intense information flows in history.Traditional adverts are not a cost-effective solution and like much more.So how can you ... Read more

    $27.99 AUD

  • Audiobook

    Jubilee Circles

    by Lee Van Ham ...
    Narrated by David Wogahn ...

    Unabridged

    1 hour 15 min

    Three Jubilee Circles—one in the U.S. and two in Mexico—provide the lived experience for this minibook. Three traffic signs in the opening pages signal what is to follow. “Stop!” MultiEarth living. “Turn!” to OneEarth ways. “Merge!”, i.e. “Join!” a Jubilee Circle. When you do, you become engaged in actions that reverse climate change, correct current injustices, and deepen spirituality. Circles ... Read more

    $4.99 AUD or Free with Kobo Plus

  • Audiobook

    Buyer Aware

    Harnessing Our Consumer Power for a Safe, Fair, and Transparent Marketplace

    Narrated by Molly Parker Myers ...

    Unabridged

    9 hours 13 min

    In an era of deregulation when consumers have never been more vulnerable to corporate surveillance, unsafe food, and dangerously faulty products, the president and CEO of Consumer Reports gives us a playbook to put the power back in our hands.You've been getting ripped off.The rules that have protected consumers for decades are failing. Companies are spying on us. Many of the products we once ... Read more

    $41.99 AUD