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Business Communication

If you like Business Communication eBooks, then you'll love these top picks.
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  • Dealing with Difficult People

    Fast, Effective Strategies for Handling Problem People

    by Roy Lilley ...
    series Creating Success #155
    Dealing with Difficult People will help you navigate the bullies, nit-pickers, manipulators and complainers who drive you mad at work. With example dialogue, techniques and tips, it will help you avoid horrible situations and keep your cool.By understanding the motives and individual behaviours of difficult people, you can learn to manage aggression, reduce awkwardness and remain the better person ... Read more

    $16.82 AUD

  • 33 Ways Not to Screw Up Your Business Emails

    by Anne Janzer ...
    Business runs on emails, yet we rarely give them enough thought. Too often, our messages are misunderstood, misfiled, or ignored.In a world filled with remote collaboration and virtual teams, people who master email writing rise above the noise. You can be one of those people.Learn how to make your emails work for you rather than against you with this short, practical guide. Topics includeCrafting ... Read more

    $6.99 AUD or Free with Kobo Plus

  • Power Speaking

    The Art of the Exceptional Public Speaker

    by Achim Nowak ...
    Integrating key concepts and ideas about public speaking into a clear, step-by-step, transformational method, Power Speaking teaches emerging speakers how to grow the necessary skills and unleash their inner power. Divided into proficiency levels-mastering the basics, making the connection, and polishing the core-this guide allows speakers to conquer public speaking systematically. Readers start ... Read more

    $19.99 AUD

  • Everyone Communicates, Few Connect

    What the Most Effective People Do Differently

    Only one thing stands between you and success.It isn't experience.It isn't talent.World-renowned leadership expert John C. Maxwell says if you want to succeed, you must learn how to connect with people. And while it may seem like some folks are just born with it, the fact is anyone can learn how to make every communication an opportunity for a powerful connection. In Everyone Communicates, Few ... Read more

    $14.99 AUD

  • Indistractable

    How to Control Your Attention and Choose Your Life

    by Nir Eyal ...
    'A must-read' Mark MansonWe are living through a crisis of distraction. Plans get sidetracked, friends are ignored, work never seems to get done.Why does it feel like we're distracting our lives away?In Indistractable, behavioural designer Nir Eyal reveals the hidden psychology driving you to distraction. Empowering and optimistic, this is the book that will help you design your time, realise your ... Read more

    $15.72 AUD

  • BrainScripts for Sales Success: 21 Hidden Principles of Consumer Psychology for Winning New Customers

    The newest, most successful strategies for landing the sale—based on the latest discoveries in neuroscience and consumer psychologyBrainScripts for Sales Success explains consumer psychology to teach you how to personalize and enhance an approach and use basic, primal responses that are subtle but extremely effective.You'll learn how to use the powerful emotion of fear to convince stubborn ... Read more

    $24.85 AUD

  • Presentation Zen

    Simple Ideas on Presentation Design and Delivery

    by Garr Reynolds ...
    Best-selling author and popular speaker Garr Reynolds is back in this newly revised edition of his classic, best-selling book, Presentation Zen, in which he showed readers there is a better way to reach the audience through simplicity and storytelling, and gave them the tools to confidently design and deliver successful presentations.In this new edition, Garr gives his readers new, fresh examples ... Read more

    $33.54 AUD

  • The Personal MBA

    A World-Class Business Education in a Single Volume

    by Josh Kaufman ...
    'A business classic. You're pretty much guaranteed to get your money's worth - if not much, much more' Jason Hesse, Real BusinessThis revised and expanded edition of the bestselling book, The Personal MBA by Josh Kaufman, gives you everything you need to transform your business, your career or your working life forever.An MBA at a top school is an enormous investment in time, effort and cold, hard ... Read more

    $14.99 AUD

  • Never Split the Difference

    Negotiating as if Your Life Depended on It

    THE HUGE INTERNATIONAL BESTSELLERA former FBI hostage negotiator offers a new, field-tested approach to negotiating - effective in any situation.'Riveting**'** Adam Grant'Stupendous' The Week**'**Brilliant' Guardian____________________________After a stint policing the rough streets of Kansas City, Miss... ... Read more

    $16.99 AUD

  • Winning Techniques for Public Speaking and Presenting

    How to Influence People with Social Communication Skills

    Do you wish you were a more memorable and confident communicator? Discover the power of some easy to remember techniques to finally achieve the change you want! Does preparing to deliver a presentation get in the way of what's really important? Have you toyed with the idea of getting help, but somehow never quite got around to it? Ground-breaking speaker and expert communicator Chris Davidson is ... Read more

    Free

  • Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

    The New York Times bestseller that changed the way millions communicate“[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.”—from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective ... Read more

    $21.66 AUD

  • Made to Stick

    Why some ideas take hold and others come unstuck

    Why does fake news stick while the truth goes missing?Why do disproved urban legends persist? How do you keep letting newspapers and clickbait sites lure you in with their headlines? And why do you remember complicated stories but not complicated facts?Over ten years of study, Chip and Dan Heath have discovered how we latch on to information hooks. Packed full of case histories and incredible ... Read more

    $14.99 AUD

  • The Charisma Myth

    How to Engage, Influence and Motivate People

    What if charisma could be taught?What you'll find here is practical magic: unique knowledge, drawn from a variety of sciences, revealing what charisma really is and how it works. You'll get both the insights and the techniques you need to apply this knowledge. The world will become your lab, and every person you meet, a chance to experiment.The Charisma Myth is a mix of fun stories, sound science, ... Read more

    $14.99 AUD

  • The Go-Giver

    A Little Story About a Powerful Business Idea

    Now with a foreword by Arianna Huffington'This terrific book wonderfully illuminates the principles of contribution, abundance, service and success' Stephen Covey, bestselling author of The 7 Habits of Highly Effective People'Most people don't have the guts to buy this book, never mind the will to follow through and actually use it. But you do. And I'm certain that you'll be glad you did' Seth ... Read more

    $14.99 AUD $4.99 AUD

  • Turn The Ship Around!

    A True Story of Building Leaders by Breaking the Rules

    'David Marquet is the kind of leader who comes around only once in a generation . . . his ideas and lessons are invaluable' Simon Sinek, author of Start With WhyCaptain David Marquet was used to giving orders. In the high-stress environment of the USS Santa Fe, a nuclear-powered submarine, it was crucial his men did their job well. But the ship was dogged by poor morale, poor performance and the ... Read more

    $14.99 AUD

  • The Infinite Game

    From the bestselling author of Start With Why

    by Simon Sinek ...
    The New York Times-bestselling author of Start With Why, Leaders Eat Last, and Together Is Better offers a bold new approach to business strategy by asking one question: are you playing the finite game or the infinite game?In The Infinite Game, Sinek applies game theory to explore how great businesses achieve long-lasting success. He finds that building long-term value and healthy, enduring growth ... Read more

    $16.99 AUD

  • On Writing Well, 30th Anniversary Edition

    An Informal Guide to Writing Nonfiction

    On Writing Well has been praised for its sound advice, its clarity and the warmth of its style. It is a book for everybody who wants to learn how to write or who needs to do some writing to get through the day, as almost everybody does in the age of e-mail and the Internet. Whether you want to write about people or places, science and technology, business, sports, the arts or about yourself in the ... Read more

    $13.99 AUD

  • Fierce Conversations

    Achieving success in work and in life, one conversation at a time

    by Susan Scott ...
    Fierce Conversations is a way of conducting business. An attitude. A way of life. Communications expert Susan Scott maintains that a single conversation can change the trajectory of a career, marriage or life. Whether these are conversations with yourself, partner, colleagues, customers, family or friends, Fierce Conversations shows you how to have conversations that count. Scott reveals how to: ... Read more

    $19.99 AUD

  • The Secret Lives of Introverts

    Inside Our Hidden World

    An introvert guide and manifesto for all the quiet ones—and the people who love them.Is there a hidden part of you that no one else sees? Do you have a vivid inner world of thoughts and emotions that your peers and loved ones can’t seem to access? Have you ever been told you’re too “quiet,” “shy,” “boring,” or “awkward”? Are your habits and comfort zones questioned by a society that doesn’t seem ... Read more

    $18.99 AUD

  • Pitch Anything: An Innovative Method for Presenting, Persuading, and Winning the Deal

    by Oren Klaff ...
    Gold Medal Winner--Tops Sales World's Best Sales and Marketing Book“Fast, fun and immensely practical.”—JOE SULLIVAN, Founder, Flextronics“Move over Neil Strauss and game theory. Pitch Anything reveals the next big thing in social dynamics: game for business.”—JOSH WHITFORD, Founder, Echelon Media“What do supermodels and venture capitalists have in common? They hear hundreds of pitches a year.... ... Read more

    $24.85 AUD

  • The Introvert Advantage

    How Quiet People Can Thrive in an Extrovert World

    An insightful, empowering guide to making the most of your hidden strengths.Are you energized by spending time alone? In meetings, do you need to be asked for your opinions and ideas? Do you tend to notice details that other people miss? Is your ideal celebration a small get-together rather than a big party? Do you often feel like a tortoise surrounded by hares?The good news is, you’re an ... Read more

    $18.47 AUD or Free with Kobo Plus

  • The Art of Public Speaking

    This edition of The Art of Public Speaking comes complete with a Touch-or-Click Table of Contents, divided by each chapter, and motivational public speaking imagery.This book is a fantastic introduction to public speaking by the master of the art, Dale Carnegie. Public speaking is the process of speaking to a group of people in a structured, deliberate manner intended to inform, influence, or ... Read more

    $1.48 AUD

  • Trump: Think Like a Billionaire

    Everything You Need to Know About Success, Real Estate, and Life

    It’s not good enough to want it. You’ve got to know how to get it. Real estate titan, bestselling author, and TV star Donald J. Trump is the man to teach you the billionaire mind-set–how to think about money, career skills, and life. Here is crucial advice on investing in real estate from the expert, everything from dealing with brokers to renovating to assessing the value of property, buying and ... Read more

    $10.88 AUD

  • Building a StoryBrand

    Clarify Your Message So Customers Will Listen

    by Donald Miller ...
    More than half-a-million business leaders have discovered the power of the StoryBrand Framework, created by New York Times best-selling author and marketing expert Donald Miller. And they are making millions.If you use the wrong words to talk about your product, nobody will buy it. Marketers and business owners struggle to effectively connect with their customers, costing them and their companies ... Read more

    $16.99 AUD