Skip to main content

More titles to consider

Shopping Cart

You're getting the VIP treatment!

Item(s) unavailable for purchase
Please review your cart. You can remove the unavailable item(s) now or we'll automatically remove it at Checkout.

Business Etiquette

If you like Business Etiquette eBooks, then you'll love these top picks.
Skip side bar filters
  • Social Skills 2-in-1 **BOX SET**: The Ultimate Collection for Mastering Emotional Intelligence & Dealing with Difficult People

    Social Skills, Leadership, Passive Aggressive, Personality Disorders, Confidence Series

    by Ramit Gupta

    Are you ready to learn how to master every social interaction?Do it today when you buy this amazing box set collection for skyrocketing your emotional intelligence and dealing with difficult people without a problem!The secret to success isn't always about technical skills. In fact, that plays a very small part in the grand scheme of things. It's actually your emotional intelligence, and how well ... Read more


  • Winning

    The Ultimate Business How-To Book

    by Jack Welch and 1 more

    A champion manager of people, Jack Welch shares the hard-earned wisdom of a storied career in what will become the ultimate business bibleWith Winning, Jack Welch delivers a wide-ranging, in-depth, no-holds-barred management guidebook about the tough strategic, organizational, and personal challenges that face people at every stage of their careers. Loaded with candid personal anecdotes, hard ... Read more

    $23.99 AUD

  • Gamestorming

    A Playbook for Innovators, Rulebreakers, and Changemakers

    by Dave Gray and 2 more

    Great things don't happen in a vacuum. But creating an environment for creative thinking and innovation can be a daunting challenge. How can you make it happen at your company? The answer may surprise you: gamestorming.This book includes more than 80 games to help you break down barriers, communicate better, and generate new ideas, insights, and strategies. The authors have identified tools and ... Read more

    $24.63 AUD

  • That's So Annoying

    An Etiquette Expert on the World's Most Irritating Habits and What to Do About Them

    by Cynthia W Lett

    Here are hundreds and hundreds of real people's most common complaints and the proper responses to them. Written by an eminent etiquette expert, it is a guide to how to behave well and, more importantly, how to respond to bad behavior. What are the right rules for the coffee machine at work? Why do husbands always drink from the milk carton? Why are so many retail clerks rude? This book answers ... Read more

    $15.99 AUD

  • The Art of People

    The 11 Simple People Skills That Will Get You Everything You Want

    by Dave Kerpen

    What does it take to win success and influence?In a world where we are constantly connected, it's those with the best people skills who win the day. Those who build the right relationships. Those who truly understand and connect with their colleagues, their customers, their partners. Those who others like, respect and trust.The Art of People reveals the eleven people skills that will get you more ... Read more

    $14.99 AUD

  • Executive Presence

    The Missing Link Between Merit and Success

    by Sylvia Ann Hewlett

    Are you “leadership material?” More importantly, do others perceive you to be? Sylvia Ann Hewlett, a noted expert on workplace power and influence, shows you how to identify and embody the Executive Presence (EP) that you need to succeed.You can have the experience and qualifications of a leader, but without executive presence, you won't advance. EP is an amalgam of qualities that true leaders ... Read more

    $16.99 AUD

  • The Go-Getter Girl's Guide

    Get What You Want in Work and Life (and Look Great While You're at It)

    by Debra Shigley

    An empowering career and lifestyle guide for twentysomethings, this is Nice Girls Don't Get the Corner Office for women looking to be the "it" girl and succeed on the jobEvery office has one - a Go-Getter Girl - someone who seems to just know certain stuff about how to get the plum jobs/lifestyle she wants and damn, always looks great while she's at it. Magic? No, it's about strategizing--and The ... Read more

    $12.53 AUD

  • Life's a Pitch

    How to Sell Yourself and Your Brilliant Ideas

    by Stephen Bayley and 1 more

    The pitch is the absolute essence of modern business. Ideas are the most valuable commodity in the modern economy and it is human skill which develops them. In pitching for new business, ideas and emotional intelligence dominate. However the skills of the pitch are not only relevant to the world of business, rather they apply to just about every significant personal transaction in your life...Life ... Read more

    $14.99 AUD

  • Good to Great Summarized for Busy People

    by Peter Cellier Wilson Publishers

    In this Summary Collins and his team of researchers used strict benchmarks to identify a group of eleven elite companiesthat made the leap from good to great and sustained that greatness for at least fifteen years.The companies that made the list might surprise you as much as those left off(the likes of Intel, GE and Coca Cola are nowhere to be found).The real surprise of Good to Great isn’t so ... Read more

    $5.41 AUD

  • 301 Smart Answers to Tough Business Etiquette Questions

    by Vicky Oliver

    As times change, so do norms of behavior in the office. 301 Smart Answers to Tough Business Etiquette Questions has the answers you need to survive daily life in the professional environment. Following the same popular Q&A format of her bestselling 301 Smart Answers to Tough Interview Questions, Oliver will tell you how to get the job and how to keep it by navigating all the intricacies of the ... Read more

    $12.99 AUD

  • Small Data

    The Tiny Clues That Uncover Huge Trends

    by Martin Lindstrom

    The New York Times Bestseller named one of the "Most Important Books of 2016" by Inc, and a Forbes 2016 "Must Read Business Book"'If you love 'Bones' and 'CSI', this book is your kind of candy' Paco Underhill, author of Why We Buy'Martin's best book to date. A personal, intuitive, powerful way to look at making an impact with your work' Seth Godin, author of Purple CowMartin Lindstrom, one of T... ... Read more

    $11.99 AUD

  • Business Etiquette Made Easy

    The Essential Guide to Professional Success

    by Myka Meier

    Crowned “the picture of grace” by Vogue magazine, the founder of The Plaza Hotel’s Finishing Program spills her insider tips on how to achieve an upper edge in your career.Etiquette expert Myka Meier has coached thousands of business professionals and worked with internal human resources and hiring departments of some of the most successful Fortune 100 companies to learn what it takes to be the ... Read more

    $15.99 AUD

  • Excuse Me

    The Survival Guide to Modern Business Etiquette

    by Rosanne Thomas

    What are the rules for business etiquette today? Is it acceptable to text your boss at home? What is the polite way to ask a colleague to take a distracting conversation behind closed doors? What about the use of smartphones in meetings? In today’s workplace, manners matter more than ever. With an increasing amount of open-plan workplaces and constant connectivity, the chances of unintentionally ... Read more

    $19.99 AUD

  • How to Work a Room, 25th Anniversary Edition

    The Ultimate Guide to Making Lasting Connections--In Person and Online

    by Susan RoAne

    Fully revised and updated, the ground-breaking, classic book on improving communication and socializing skills in any situation to succeed in business and lifeHave you ever walked into a roomful of strangers and felt uncomfortable? If the answer is yes, you’re not alone! Over 85% of American adults feel the same way. The solution: How to Work a Room, the fully revised Silver Anniversary edition, ... Read more

    $16.99 AUD

  • Kiss, Bow, or Shake Hands, Sales and Marketing: The Essential Cultural Guide—From Presentations and Promotions to Communicating and Closing

    by Terri Morrison and 1 more

    How do you break the ice in the UAE?When do you present a contract in China?How close should you stand to a South Korean?Kiss, Bow, or Shake Hands: Sales and Marketing is an informative, entertaining guide that shows you what to do—and what to avoid—in any given sales or marketing situation, from Argentina to South Africa. It provides the expert knowledge you need to gather data in diverse ... Read more

    $24.63 AUD

  • Purposeful Networking for Introverts

    How to Connect Without Feeling Overwhelmed

    by Mervin Yeo

    Do you dread networking events? Do you feel drained at social gatherings? Do you dislike making small talk? If you identify with these traits of introversion, this book is your saving grace. As the saying goes, our network is our net worth. The foolproof way to grow your business is to go out there and meet people face to face. But who said extroverts get to have it all in business? In fact, ... Read more

    $4.59 AUD

  • Am I The Only Sane One Working Here?: 101 Solutions for Surviving Office Insanity

    by Albert Bernstein

    ". . . the most comprehensive guide I have ever read for solving any conceivable trying scenario!"--Julie Jansen, bestselling author of You Want Me to Work with Who? and I Don't Know What I Want, but I Know It's Not ThisYou can't stop office madness, but you can stop the madness from getting to you.Gossipy coworkers, unmanageable managers, and cranky clients have got you pulling your hair out and ... Read more

    $22.21 AUD

  • Japanese Mind

    Understanding Contemporary Japanese Culture

    by Roger J. Davies and 1 more

    In The Japanese Mind, Roger Davies offers Westerners an invaluable key to the unique aspects of Japanese culture.Readers of this book will gain a clear understanding of what makes the Japanese, and their society, tick. Among the topics explored: aimai (ambiguity), amae (dependence upon others' benevolence), amakudari (the nation's descent from heaven), chinmoku (silence in communication), gambari ... Read more

    $18.47 AUD

  • Business Without the Bullsh*t

    49 Secrets and Shortcuts You Need to Know

    by Geoffrey James

    In this "must-read," readers will learn surprising yet tried-and-true secrets about being an extraordinary boss, about coping with annoying coworkers, and navigating the thorny problems that recur in every workplace (Gerhard Gschwandtner, publisher of Selling Power magazine).Contrary to popular belief, the business world is not that complicated. While every industry and every profession requires ... Read more

    $25.99 AUD

  • The Ladybird Book of the Meeting

    by Jason Hazeley and 1 more

    series Ladybirds for Grown-Ups
    Learn all about the different kinds of meetings - brainstorms, catch-ups, face-to-face, virtual, unattended - and how to avoid them completely . . .'People at work spend a lot of the day in meetings.Meetings are important because they give everyone a chance to talk about work.Which is easier than doing it.'__________'Rudd attends meetings remotely from his home office.He has three telephones, two ... Read more

    $12.99 AUD

  • Robert's Rules in Plain English 2e

    A Readable, Authoritative, Easy-to-Use Guide to Running Meetings

    by Doris P. Zimmerman

    A revised edition of the bestselling Robert's Rules in Plain English, which still stands as the most concise, most-user friendly guide to parliamentary procedure on the market today.If you've ever had to run a meeting according to parliamentary procedures, you know just how difficult it is to keep track of all the rules, much less follow them. Figuring out what to say and how to say it seems an ... Read more

    $8.99 AUD

  • The Complete Idiot's Guide to Cold Calling

    Expert Advice for Overcoming Fear, Building Confidence, and Finding Your Sales Voice

    by Keith Rosen MCC

    Does this sound familiar? 'If I could get in front of the prospect, the rest of the selling process becomes easier. It's just getting in front of them that's the challenge'. The fact is most cold-calling efforts are doomed from the start. Salespeople lose sales not due to a lack of effort but because they lack a prospecting system they are comfortable with, and can trust to generate greater, ... Read more

    $20.89 AUD

  • Reach

    How to Build Confidence and Step Outside Your Comfort Zone

    by Andy Molinsky

    Is it easy for you to deliver bad news? Do you look forward to speaking in public? Do you enjoy networking? If you answered no to any of these questions, Reach can help.What often sets successful people apart is their willingness to do things most of us fear. What's more, we have the false notion that successful people like to do these things, when the truth is that successful people have simply ... Read more

    $16.99 AUD

  • Chinese Business Etiquette

    A Guide to Protocol, Manners, and Culture in thePeople's Republic of China

    by Scott D. Seligman

    East-West business is booming as thousands of people flock to China. The author, with 25 years of experience dealing with the Chinese, provides up-to-date advice on how to succeed, avoid gaffes, interpret behaviour and make positive impressions. ... Read more

    $20.99 AUD