Skip to main content

Recommended For You

Loading...

Shopping Cart

You're getting the VIP treatment!

Item(s) unavailable for purchase
Please review your cart. You can remove the unavailable item(s) now or we'll automatically remove it at Checkout.
itemsitem
itemsitem

Retailing eBooks

If you like Retailing eBooks, then you'll love these top picks.
Showing 1 - 24 of 520 Results
Skip side bar filters
  • The Design of Everyday Things

    Revised and Expanded Edition

    by Don Norman ...
    Design doesn't have to complicated, which is why this guide to human-centered design shows that usability is just as important as aesthetics.Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door.The fault, argues this ingenious -- even liberating -- book, lies not in ourselves, but in product ... Read more

    $24.99 AUD

  • A Stitch in Time in Applewell

    A feel-good romance to make you smile

    by Lilac Mills ...
    Book 3 - Applewell Village
    It’s not just hems that are frayed in Applewell…Gracie rescues old clothes and cast offs from Applewell’s charity shop, making them into cute and fresh outfits, which she then sells in her little shop. Turning a profit is hard at the best of times, let alone when new arrival Lucas appears…After running away from the village in his teens, Lucas has finally returned to an uncomfortable amount of ... Read more

    $4.99 AUD or Free with Kobo Plus

  • The Everything Store: Jeff Bezos and the Age of Amazon

    by Brad Stone ...
    **Winner of the Financial Times and Goldman Sachs Business Book of the Year Award**'Brad Stone's definitive book on Amazon and Bezos' The Guardian'A masterclass in deeply researched investigative financial journalism . . . riveting' The TimesThe definitive story of the largest and most influential company in the world and the man whose drive and determination changed business forever.Though A... ... Read more

    $14.99 AUD

  • The Shop Girls of Harpers

    The start of the bestselling heartwarming historical saga series from Rosie Clarke

    by Rosie Clarke ...
    Book 1 - Welcome To Harpers Emporium
    'Brilliant read. Wonderful characters that draw you into Harpers world. Thoroughly enjoyable.' Kitty NealeThe beginning of a brand new series from #1 bestselling author Rosie Clarke, Welcome to Harpers of Oxford Street.London 1911When Sally, Beth, Margaret and Rachel meet at a job interview for the wonderful new store in Oxford Street, they have no idea they will become lifelong friends.When all ... Read more

    $5.99 AUD or Free with Kobo Plus

  • Starry Skies Over The Chocolate Pot Cafe

    A heartwarming festive read to curl up with in 2022

    Book 3 - Christmas on Castle Street
    Cosy up with a mug of hot chocolate for some festive sparkle from bestseller Jessica Redland.Everyone is getting into the festive spirit on Castle Street - snow is falling, fairy lights are glistening and Christmas shopping is underway.But for Tara Porter, owner of thriving cafe, The Chocolate Pot, this is the most difficult time of the year. From the outside, Tara is a successful businesswoman ... Read more

    $5.99 AUD or Free with Kobo Plus

  • Sam Walton

    Made In America

    Meet a genuine American folk hero cut from the homespun cloth of America's heartland: Sam Walton, who parlayed a single dime store in a hardscrabble cotton town into Wal-Mart, the largest retailer in the world. The undisputed merchant king of the late twentieth century, Sam never lost the common touch. Here, finally, inimitable words. Genuinely modest, but always sure if his ambitions and ... Read more

    $11.54 AUD

  • The Checkout Girl

    by Tazeen Ahmad ...
    How much do you know about what really goes on at your local supermarket?We see them every week and they are privy to some of our most intimate secrets - those we wouldn't even share with our closest friends. To us they are the anonymous helpers for whom nothing is too much trouble. But for them, every customer has a part in a gripping soap-opera of lovers' tiffs, family feuds and extraordinary ... Read more

    $16.99 AUD

  • The Apple Experience: Secrets to Building Insanely Great Customer Loyalty

    by Carmine Gallo ...
    Praise for THE APPLE EXPERIENCE"There are three pillars of enchantment: likability, trustworthiness, and quality. The Apple experience is the best modern-day example of all three pillars. Carmine's book will help you understand and implement the same kind of world-class experience."--Guy Kawasaki, author of Enchantment: The Art of Changing Hearts, Minds, and Actions and former chief evangelist of ... Read more

    $30.24 AUD

  • Love at First Like

    A wise and witty rom-com of love in the digital age

    If you love Jo Watson, Zara Stoneley and Sophie Ranald, you'll LOVE Hannah Orenstein!'A good read for the holidays (or lockdown)' 5* reader reviewLove at First Like is the perfect rom-com for anyone who's ever looked for love online!'Such a perfect book for this digital age' 5* reader review'The perfect vacation read!' 5* reader review<stron... ... Read more

    $7.99 AUD

  • Marketplace 3.0

    Rewriting the Rules of Borderless Business

    The CEO behind Rakuten and Kobo reveals how his unique approach to empowerment and collaboration defies conventional wisdom, and isthe future of growth and globalization strategy.If Web 2.0 described the shift from static to interactive life on the Web, then 3.0 is the next sea change — driven by personalization, intelligent search, and user behavior. And that evolution has huge implications for ... Read more

    $12.20 AUD

  • The New Rules of Retail

    Competing in the World's Toughest Marketplace

    The retail world is undergoing a fundamental transformation. Rapidly evolving technology, globalization, and a saturated marketplace offer consumers instant access to thousands of equally compelling products and services, creating unprecedented levels of expectation. The impact of these changes is so profound that 50 percent of today's retailers and consumer companies will not survive it. ... Read more

    $12.20 AUD

  • IKEA

    How to Become the World's Richest Man

    by Johan Stenebo ...
    How did IKEA become the world's largest design brand, as popular as Lego, CocaCola and Nike? Still privately held, the company is renowned for its secrecy. In this candid analysis, former IKEA top director Johan Stenebo writes for the first time from inside corporation how the company transformed itself from one rural Swedish store of all sorts to a global behemoth with a turnover of over $30 ... Read more

    $11.65 AUD

  • Toughen Up

    What I've Learned About Surviving Tough Times

    by Michael Hill ...
    Lessons from New Zealand's top entrepreneur on surviving tough times. Michael Hill believes it's possible to succeed in a downturn - in fact, it is the perfect situation in which to perfect a business.International jewellery store-chain owner Michael Hill believes the struggling economy can be a good thing for businesses and entrepreneurs. Instead of fearing the side-effects of recession, ... Read more

    $11.99 AUD

  • The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary

    WAKE UP AND SMELL THE SUCCESS!You already know the Starbucks story. Since 1992, its stock has risen a staggering 5,000 percent! The genius of Starbucks success lies in its ability to create personalized customer experiences, stimulate business growth, generate profits, energize employees, and secure customer loyalty-all at the same time.The Starbucks Experience contains a robust blend of home ... Read more

    $32.44 AUD

  • Flip Your Way To Freedom (No Houses, No Bull, No Gimmicks...this is a REAL Business

    This book is a no BS guide to flipping your way to financial freedom. No house flipping, No Wholesaling, No drop shipping. This is a REAL business.From cars to generators this book tells you how to create a cash business that will generate between $2000 and $5,000 a week part time. It covers where to find items to flip as well as where to sell those items and how to maximize profits for the least ... Read more

    $6.33 AUD

  • Retail’s Last Mile

    Why Online Shopping Will Exceed Our Wildest Predictions

    The disruption of store retail by online shopping has only just begun. Few retailers are ready for the changes ahead. Some customers shop in stores because they love to, but mostly they do it because there is no convenient alternative. This is changing. Technology which enables customers to make smart digital decisions and a wave of innovation in logistics are combining to solve the challenge of ... Read more

    $11.98 AUD

  • Retail Business Kit For Dummies

    by Rick Segel ...
    Whether you’re a novice or a seasoned retail entrepreneur, Retail Business Kit For Dummies shows you how to start and run your business in today’s retail marketplace—from your original dream and the day-to-day operation to establishing a connection with customers and increasing your sales, both on the Web and at a brick-and-mortar shop.In this practical, how-to guide, retail expert Rick Segel ... Read more

    $46.99 AUD $37.99 AUD

  • The Secret Life of Groceries

    The Dark Miracle of the American Supermarket

    by Benjamin Lorr ...
    In the tradition of Fast Food Nation and The Omnivore's Dilemma, an extraordinary investigation into the human lives at the heart of the American grocery storeWhat does it take to run the American supermarket? How do products get to shelves? Who sets the price? And who suffers the consequences of increased convenience end efficiency? In this alarming exposé*,* author Benjamin Lorr pulls back the ... Read more

    $7.91 AUD

  • The Subscription Boom

    Why an Old Business Model is the Future of Commerce

    by Levinter ...
    In this clear and informed guide to the business model that’s set to dominate twenty-first-century commerce, Adam Levinter makes a compelling case that the phenomenal success of companies like Amazon, Netflix, Spotify, and Salesforce wouldn’t be possible without the foundation they all have in common: subscription. A surge of subscription boxes in 2012 earned buzz for offering everything from ... Read more

    $20.45 AUD

  • The Insider's Guide to Customer Experience Analysis

    Customer Experience Analysis

    Are you aware of how your customers find, decide, subscribe and use your products and services? Do you speak to your customers about better ways of doing business with them? Do you apply your learnings to optimise your services and supporting processes to improve your customers' experience? Do you need a framework that aligns with your Agile practices to deliver smart, efficient and effective ... Read more

    $47.46 AUD

  • The Retailer’s Guide to Lease Negotiation and Administration in Australia

    Retail lease negotiation and administration is the key to running a successful retail business. This practical guide will assist retailers to negotiate a fair lease and successfully administer occupancy costs during the lease term, whether you are: A small retailer in a shopping centre or stand-alone shop, a chain of retail stores, a supermarket or department store, a franchisee, a professional, ... Read more

    $9.56 AUD

  • Barnitts - Through The Years. The One About The Shop In York

    by John Falsea ...
    The story of Barnitts, a family owned, independent department store trading in the heart of York since 1896.Part 1 with over 120 years of heritage the book explores the shops earliest days through to current times and all the changes that have taken place. Part 2 is just photographs comparing the same spots in store from past to present. Part 3 shares many of the laughs and fun enjoyed through the ... Read more

    $0.99 AUD or Free with Kobo Plus

  • Retail4G: Relationships

    series Retial4G
    Developing relationships in the new retail environment is the key to success. Identify new ways to enhance your relationships with suppliers, customers and the communities that you operate in. ... Read more

    Free

  • The Wal-Mart Effect

    How an Out-of-town Superstore Became a Superpower

    Charles Fishman takes us into the heart of the biggest company on earth, ever, to show how the ‘Wal-Mart effect’ shapes lives everywhere, whether for cleaners in America, bicycle-makers in China or salmon farmers in Chile. Now Wal-Mart’s influence is so great it can determine everything from working practices to market forces themselves, Fishman asks: how did a shop manage to do all this? And what ... Read more

    $14.99 AUD