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Frequently asked questions about audiobooks

FAQs

  • You can listen to audiobooks with the free Kobo App on smartphones and tablets running Android version 4.4 or higher or iOS version 9.0 or higher.

    Audiobooks cannot be played:

    • on kobo.com
    • in Kobo Desktop
    • in the Kobo App for Windows or BlackBerry
    • on Kobo eReaders
    • on Kobo Arc 7, 7HD or 10HD tablets
  • Once your free trial is complete, you’ll be automatically enrolled into our current subscription plan, where you’ll receive one credit every month for $12.99. On your recurring billing date we’ll add the credit to your account, which you can exchange any time.

  • One credit = one audiobook. It’s that simple!

  • Absolutely! You can cancel at any time without restrictions.

    To cancel your subscription, sign in on kobo.com and click My Account. Then, select My Subscriptions, where you’ll be able to cancel.

  • Nothing! Once you’ve exchanged a credit for an audiobook, it belongs to you for good, even if you cancel your subscription.

  • Once you cancel your audiobooks subscription, any unused credits will remain active for six months beginning from your cancellation date. This means you’ll have six months to exchange each credit for an audiobook from our catalogue.

  • Free trials are only offered as part of a subscription plan. We require your credit card information to cover your recurring subscription charges once the free trial is complete.

  • No, audiobook credits are non-refundable. If you cancel your subscription, you will have six months to use any remaining credits.

  • Due to an agreement between Kobo and Apple, the Kobo App for iOS doesn’t include our store. If you use an iOS smartphone or tablet, you’ll need to purchase (or exchange a credit for) your audiobook on kobo.com. Once your transaction is complete, your audiobook will then appear in your Kobo App for iOS.

  • Currently, audiobooks are available to Kobo customers living in Canada, the United States, the United Kingdom, Australia, and New Zealand.

  • No, this is not a service we can provide at this time.

  • That’s easy. Current subscribers can always buy instant credits to continue getting the best price on audiobooks. Instant audiobook credits are only sold in a 3-pack. If you don’t want to buy 3 credits today, you can still buy an audiobook for its listed price any time.

    Buy 3 Instant Credits