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Kobo Super Points Terms and Conditions

Kobo may amend, alter, withdraw, or terminate these Kobo Super Points Terms and Conditions (“Terms”), in whole or in part, at any time without notice. Your continued use of the Kobo eReading Service will be deemed acceptance of the revised Terms.

Eligibility:

The Kobo Super Points membership program is exclusively offered to registered users of the Kobo eReading Service (each a “Member”) located in Canada, Australia, New Zealand, United Kingdom or United States. Following registration for the Kobo eReading Service, and upon a Member’s first purchase of selected eContent, Kobo Super Points will start to accrue. Past purchases will not accrue any Kobo Super Points, and only purchases following the official launch date of the Kobo Super Points program will accrue Kobo Super Points.

Kobo Super Points Accrual:

Members may earn Kobo Super points by purchasing select eContent from Kobo (“eContent”). For every $10CAD in Canada ($10AUD in Australia; $10NZD in New Zealand; $10USD in United States; £5 GBP in United Kingdom) spent on eContent before taxes, Kobo Super Points members will earn 100 Kobo Super Points. On occasion, Kobo may run promotions that alter the schedule of points earned.

Redemption of Kobo Super Points:

Kobo Super Points may be redeemed in exchange for select eContent from the Kobo eReading Service. Kobo Super Points may not be redeemed for devices or device accessories. Kobo Super Points may only be redeemed if: (i) they exist in a Member’s account prior to the time of a redemption transaction, and (ii) they are being redeemed by the registered owner of the Kobo Super Points account. Only one redemption is available per transaction. Kobo Super Points may not be combined with any other payment method to purchase eContent. Kobo Super Points cannot be transferred, purchased, or given by gift. Kobo Super Points are not convertible to cash or transferrable between accounts, and will become void if they are sold for cash or other consideration. Kobo Super Points do not have a monetary value and cannot under any circumstances form the basis of a monetary claim against Kobo.

Any Member’s use of the Kobo Super Points in violation of these Terms will be void, and in such circumstances Kobo may, in its sole discretion, cancel the Member’s Kobo Super Points membership.

Returns:

eContent acquired by Members in exchange for Kobo Super Points cannot be returned.

Members who cancel a magazine subscription will receive a prorated refund in accordance with Kobo’s Terms of Sale, and points awarded as a result of the original magazine sale will be removed from the Customer’s account on a prorated basis.

Expiry of Kobo Super Points:

Should any Member not accumulate Kobo Super Points for 12 consecutive calendar months; or if a Member does not redeem their Kobo Super Points in exchange for eContent within 12 months of earning their last point, their membership will be deemed to be inactive; and all accumulated Kobo Super Points will be forfeited and the Kobo Super Points balance will be reduced to zero.

Kobo Super Points VIP Membership Subscription Overview:

For an annual fee (“VIP Fee”) Kobo Super Points Members can upgrade to a VIP Membership.

Kobo Super Points VIP Members will:

  1. Earn 200 Kobo Super Points instead of 100 Kobo Super Points for every 10CAD spent on eBooks in Canada ($10AUD in Australia, $10NZD in New Zealand, $10USD in United States, £5GBP in United Kingdom);
  2. Receive a discount of 10% off the price of approximately 1 million eBooks;
  3. Be entitled to receive one free eBook per year from a select list of titles. VIP Members will receive a code from Kobo by electronic mail to redeem their annual free eBook from a predetermined list of eBooks chosen by Kobo. This list of eBooks may change from time to time. VIP Members must redeem their chosen eBook within 60 days from the time the electronic mail containing their promo code is sent. This free eBook is not refundable for cash or points. No exchanges for other eBooks are allowed;
  4. Receive an additional 10% off select promotions as chosen from time to time by Kobo.

Kobo Super Points VIP Membership Subscription Renewal:

The VIP Fee is non-refundable. At the time of subscription, Kobo will charge the full amount of the VIP Fee, plus any applicable taxes, to the credit card on file in the Member’s Kobo account. Following the initial VIP Fee payment, unless the auto-renewal setting for the Kobo Super Points VIP Membership subscription is disabled, Kobo Super Points VIP Members will be charged annually on the anniversary date using the payment method on file.

Kobo Members may also choose to purchase the VIP Membership by redeeming 4,000 Kobo Super Points. Such redemptions of Kobo Super Points in exchange for a VIP Membership are non-refundable.

Kobo Super Points VIP Membership Subscription Renewal:

ALL SUBSCRIPTIONS WILL, UNLESS KOBO RECEIVES NOTICE FROM THE MEMBER TO THE CONTRARY, RENEW AUTOMATICALLY AT THEIR EXPIRY FOR A FURTHER ONE YEAR TERM AT THEN CURRENT RATES. VIP Members who do not wish to have their subscription automatically renewed, may cancel the automatic renewal without penalty before the end of the subscription term. VIP Members will be notified 30 days in advance of any impending subscription renewals.

For each subscription renewal, Kobo will charge or debit the payment method on file. If the credit card on file has expired or your payment method is declined or is otherwise invalid, Kobo reserves the right to immediately terminate and/or decline to renew the Kobo Super Points VIP Membership Subscription, however all Kobo Super Points will remain in the account available for use.

Termination:

Kobo reserves the right to terminate or suspend the Kobo Super Points program at any time upon 30 days’ notice. Kobo may terminate a Member’s Kobo Super Points membership if, in Kobo’s sole discretion, the Member does not abide by these Terms. Upon termination of a Member’s Kobo Super Points membership or of the Kobo Super Points program, all Kobo Super Points will be forfeited and may not subsequently be redeemed, consolidated, converted, exchanged or transferred.

Members who move to another country where the Kobo Super Points Program is offered will keep their current Kobo Super Points balance. Points are earned at the point accumulation rate and redeemed at the redemption rate of that country. If you move to a country that does not offer the Kobo Super Points program, then your existing Kobo Super Points membership will terminate and all Kobo Super Points will be forfeited.

Limitation of Liability:

IN NO EVENT SHALL KOBO OR ITS AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION LOST DATA OR A FAILURE TO REALIZE EXPECTED SAVINGS) DIRECTLY OR INDIRECTLY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, WHETHER OR NOT SUCH DAMAGES COULD REASONABLY BE FORESEEN OR WHETHER OR NOT A PARTY HAS BEEN ADVISED OF OR WAS AWARE OF THE POSSIBILITY OF SUCH DAMAGES IN ADVANCE.

Other:

These Terms are governed by the law of the Province of Ontario and the federal laws of Canada applicable therein without regard to conflict of laws rules.