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    Re-downloading a book to your Kobo eReader

    Removing a book and re-downloading it will often solve problems with books. You should have access to a stable Wi Fi connection so that you can re-download books onto your eReader.

    1. Go to your Home screen.
    2. Tap the Menu icon at the top of the screen.
    3. Tap My Books.
    4. Press and hold the cover or title of the book. A dialog box will appear.
    5. Tap Remove.
      1. Ensure the checkbox beside eReader or Remove download is checked.
    6. Tap Remove.
      The book will be removed from your eReader.
    7. From your Library, tap the cover to download the book again.

    Signing out and signing back in to your eReader

    Try signing out and signing back in to your eReader if you're having trouble with your books.

    Sync your eReader before continuing, so that you don't lose the most recent bookmarks, notes, or highlights that you added to your books.

    1. Go to your Home screen.
    2. Tap Home at the top of the screen.
    3. Tap Settings.
    4. Tap Accounts.
    5. Under Kobo, tap Sign out.
    6. Tap Sign out.
    Once you’ve signed out, you’ll need to set up your eReader. After you’ve set up your eReader and signed in, sync your eReader to get access to your books.

    Removing a book from your Kobo account

    Deleting a book from your Kobo account removes your book from all of your Kobo devices. You can restore a deleted book from your account at any time.

    1. Go to your Home screen.
    2. Tap Home at the top of the screen.
    3. Tap My Books.
    4. Tap and hold the cover or title of the book. A dialog box will appear.
    5. Tap Remove.
    6. Tap the checkbox beside Remove from My Books.
    7. Tap Remove.
    After you've removed the book from your Kobo account, you'll need to restore your book from Kobo.com.

    Restoring deleted items to your Library

    You can recover deleted items from your Purchase History at kobo.com to restore them to your Library.

    1. Go to kobo.com
    2. Sign in to your account, depending on what you see:
      • Click Sign in.
      • Click the Menu icon. Click Sign in.
    3. Enter your username and password.
    4. Click Continue.
    5. Go to your Purchase History page depending on what you see:
      • Click My Account next to the Profile icon at the top right of the page. Select Purchase History.
      • Click the Menu icon at the top left of the page, then click My Account next to the Profile icon. Select Purchase History.
    6. Click the name of the book that you'd like to put back in your library. The item details page will appear.
    7. Click Add to Library.
    8. Sync your Kobo eReader or app.