Che si tratti di prendersi cura degli altri e dei loro problemi, di gestire collaboratori o di lavorare in team, tutto dipende dalla propria abilità di rapportarsi efficacemente con gli altri. Occorre quindi sviluppare una più matura consapevolezza delle dinamiche che intervengono quando si lavora con le persone e arricchire il proprio bagaglio di competenze nelle relazioni interpersonali. Nel volume viene spiegato come potenziare la propria efficacia personale, gestendo al meglio il tempo...

This new edition combines theories and practical insights to provide guidance and tools needed to navigate the complexities of today’s modern workplace.With a wealth of experience across the management and leadership fields, Neil Thompson addresses highly relevant and important contemporary topics for organizations across the world: mental health and wellbeing, diversity and inclusion, health and safety and workload management. The book draws on a much wider range of theoretical li...

What is social work? How is it carried out? What skills does it require?Despite its many challenges, social work remains a rewarding career that makes a difference. Understanding Social Work is a much-loved and highly acclaimed introduction to what is involved in the role, offering an excellent grounding in what the profession is all about.Neil Thompson provides a clear and helpful account of the knowledge, skills and values that underpin social wo...

The book is about the man in the title and his footballing career and the influence he had on the writers life. The start of international football and the links from amatuer to professional in the game at the time of his playing career. Internatioal games and club games and the affect of war in the middle of a career. Captaining Ireland as a highlight in that career. How different the times are now to the way now with communication links being instant and the organisation of internatioal ...

Now going into its seventh edition, Neil Thompson's Anti-Discriminatory Practice has been providing a trusted introduction to the challenges of promoting social justice and equality for a quarter of a century. Addressing the common concepts and issues across the various forms of discrimination, this book explores the reasons why the development of anti-discriminatory practice is so vital, and examines the steps that need to be taken towards constructing a social work practice base...

This new edition provides essential reading on crisis intervention for social workers, mental health nurses and other human services practitioners and managers. What defines a crisis can often be misunderstood and incorrectly equated with emergencies. This book explores crisis theory in depth, providing updated and refreshed guidance on what a crisis entails and how to effectively manage traumatic situations. In three distinct parts, the text challenges the dominant individualistic thinkin...

This newly expanded and updated edition of Anti-Racism for Beginners offers guidance for engagement with anti-racism and anti-racist practices in interdisciplinary areas, from social work, healthcare and youth and community work through to business management.A range of frameworks, based on theoretical understanding and practical guidance, prompts critical thinking, encourages meaningful conversations and enables readers to play an active and positive part in promoting ant...

Communication is the basis of so much of what happens in the workplace and indeed in our private lives. Without effective communication our lives are so much the poorer and with so many more problems. This book, now in an updated third edition, is therefore an important and valuable resource for anyone where success in their work depends on the quality of their interactions, whether face to face, in writing or electronically.Divided into two parts, the book focuses first on theoret...

Modern society is beset by a vast range of problems – such as poverty, homelessness and terrorism – that cause immense suffering for a significant number of people. These social problems both reflect and contribute to wider inequalities; consequently, in order to develop a true understanding of them, we must consider the social injustices with which they are inextricably linked.In this ground-breaking text, Neil Thompson turns his attention to the range of complex issues relating t...

Practitioners working within the people professions have a legal and moral responsibility to promote equality wherever possible. This insightful book from a leading author provides a lucid guide to the complexities of inequality, and offers a sound foundation for practice that makes a positive contribution to equality, social justice and empowerment. Now in its fourth edition, this highly successful text challenges oversimplified approaches to tackling discrimination and oppression. It com...

A bumper book of powerful problem-solving tools and techniques presented clearly and concisely by a highly respected author.Practitioners across the range of human services and managers in all sectors are constantly faced with problems of various kinds. Each of these is unique, however there will be general patterns that we can learn from. This book draws upon the author's extensive experience in teaching and training on problem-solving, providing students, practit...

This edited volume explores the wide range of practice situations across the human services in which issues loss and grief are likely to be important. It also extends understandings of loss and grief beyond death-related losses, encompassing new developments in the theoretical literature. Addressing the social and political dimensions of loss and grief as well as the psychological dimensions, this text brings together contributors from a variety of disciplines, professional background and ...