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Business Communication eBooks

If you like Business Communication eBooks, then you'll love these top picks.
Showing 1 - 24 of 7610 Results
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  • How the World Sees You

    Discover Your Highest Value Through the Science of Fascination

    This “lively” New York Times–bestselling book “is worth the time of anyone trying to set him or herself apart in an ever-more competitive job market” (Publishers Weekly).You already know how you see the world.But do you know how the world sees you?How is your personality most likely to impress and influence the person sitting on the other side of the desk or boardroom?Once you know what makes you ... Read more

    $18.99 USD or Free with Kobo Plus

  • Body Language: The Unspoken Language of Communication

    by Royal Boy ...
    LEARN THE ART OF BODY LANGUAGE AND NON-VERBAL COMMUNICATION SKILLS!!!Did you know that you are likely to be lied to about 2-3 times in a short conversation of 10 minutes? It turns out that 91% of people lie many times throughout the day at work and at home. And you would be surprised that most people don't even have a clue that they are lied to. Why?When we talk we say very little because it's our ... Read more

    $4.55 USD or Free with Kobo Plus

  • You're Not Listening

    What You're Missing and Why It Matters

    by Kate Murphy ...
    When was the last time you listened to someone, or someone really listened to you?"If you’re like most people, you don’t listen as often or as well as you’d like. There’s no one better qualified than a talented journalist to introduce you to the right mindset and skillset—and this book does it with science and humor."-Adam Grant, #1 New York Times bestselling author of Originals and Give and Take< ... Read more

    $11.99 USD

  • Leading with Cultural Intelligence 3rd Edition

    The Real Secret to Success

    As our workplaces become increasingly global and diverse, being a culturally intelligent leader isn't just a bonus—it's essential.Whether you're negotiating a contract with a supplier on the other side of the world, managing an increasingly diverse workforce, expanding your business across borders, or developing and applying cultural intelligence (CQ), this classic resource provides you with the ... Read more

    $14.99 USD $12.99 USD

  • Manager's Guide to Motivating Employees 2/E

    by Anne Bruce ...
    Series series Briefcase Books Series
    Briefcase Books: Manager’s Guide to Motivating EmployeesMore than 700,000 Briefcase Books sold! A manager’s guide to inspiring employees to work at peak performance—to improve organizational culture and help meet the bottom-lineAbout the BookManager’s Guide to Motivating Employees is the perfect primer for managers looking to jumpstart the work ethic, excitement, and company synergy by engaging ... Read more

    $16.99 USD

  • Building a StoryBrand 2.0

    Clarify Your Message So Customers Will Listen

    by Donald Miller ...
    When you apply the StoryBrand framework your brand will stand out. Developing that framework to clarify your message and grow your business is about to get a whole lot simpler. . .Since the original publication of Building a StoryBrand, over one million business leaders have discovered Donald Miller's powerful StoryBrand framework, and their businesses are growing. Now, the classic resource for ... Read more

    $14.99 USD

  • Crucial Conversations: Tools for Talking When Stakes are High, Third Edition

    Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever.The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation ... Read more

    $15.99 USD

  • The Samurai Listener

    Justice, courage, loyalty, self-control: these are more than words limited to the study of ancient wars and the martial arts. They are essential to the workplace wars we face daily. So, what if you could use the way of the Samurai in your daily life—especially at work? The martial arts skills of the Samurai revolve around politeness, self-control, and honesty. By using these traits as business ... Read more

    $7.99 USD

  • Speak with Impact

    How to Command the Room and Influence Others

    When you know what to say and how to say it, people listen. Find your powerful voice, and step into leadership. Speak with impact.Every day, you have an opportunity to use your voice to have a positive impact -- at work or in your community. You can inspire and persuade your audience -- or you can distract and put them to sleep.Presentation styles where leaders are nervous, ramble, and robotic can ... Read more

    $14.99 USD $1.99 USD

  • Made to Stick

    Why Some Ideas Survive and Others Die

    **NEW YORK TIMES BESTSELLER • The instant classic about why some ideas thrive, why others die, and how to make your ideas stick.“Anyone interested in influencing others—to buy, to vote, to learn, to diet, to give to charity or to start a revolution—can learn from this book.”—The Washington Post**Mark Twain once observed, “A lie can get halfway around the world before the truth can even get its ... Read more

    $14.99 USD

  • Great on the Job

    What to Say, How to Say It: The Secrets of Getting Ahead

    by Jodi Glickman ...
    “A simple, straightforward handbook for saying and doing the right things at work.” —Booklist“Glickman shows a rich understanding of how basic communications can make or break business relationships and careers.” —Joseph Thomas, Dean of the Johnson Graduate School of Management at Cornell UniversityDo you always get the assignments you want? Do you know how to ask for help without sounding dumb? ... Read more

    $1.99 USD

  • Switch

    from telling to trusting with powerful leader conversations

    by Paul Matthews ...
    Has your leadership and communication style kept up with the changing nature of work? Or are old-school ways limiting your results? New generations of employees expect to share ideas, get involved and be part of the conversation. They need trusting communication from leaders. Yet many leaders haven’t caught up and are holding themselves and their teams back with a telling approach depriving their ... Read more

    $14.99 USD

  • The Expansion Sale: Four Must-Win Conversations to Keep and Grow Your Customers

    Four Must-Win Conversations to Keep and Grow Your Customers

    Proven customer engagement approaches for winning in the most important moments driving profitability and growth—customer retention and expansionIndustry analysts report that up 70-80% of business growth comes from existing customers.So why are you still investing mainly in attracting new customers? And, leaving renewals and upsells to chance? Or, worse yet, using a one-size-fits-all approach to ... Read more

    $25.99 USD

  • Human Hacking

    Win Friends, Influence People, and Leave Them Better Off for Having Met You

    A global security expert draws on psychological insights to help you master the art of social engineering—human hacking. Make friends, influence people, and leave them feeling better for having met you by being more empathetic, generous, and kind.Eroding social conventions, technology, and rapid economic change are making human beings more stressed and socially awkward and isolated than ever. We ... Read more

    $21.99 USD $2.99 USD

  • High-Impact Interview Questions

    701 Behavior-Based Questions to Find the Right Person for Every Job

    When most prospective hires come well prepared for interview questions we all expect, how do you distinguish their answers from any other applicant?With this book by your side, you will no longer have to do your best guess work on what answers are genuine, which are rehearsed, and which will end up not reflecting the employee in the least. This invaluable resource shows you how to dig deeper using ... Read more

    $9.99 USD

  • The Complete Idiot's Guide to the Perfect Job Interview, 3rd Edition

    by Marc Dorio ...
    How to ace an interview in today’s competitive job market.Career human resources expert Marc Dorio knows how the system works and how it has changed with the advent of Internet interviews, video conferences, and electronic resumés. In this new edition, he teaches job seekers how to respond to obscure, difficult questions; research salary ranges and negotiate; pull together a resumé package; ... Read more

    $8.99 USD

  • Natural Bridges in Interpersonal Communication

    Randy Fujishin’s Natural Bridges in Interpersonal Communication, Second Edition is a concise, practical, and reader-friendly book that introduces students to the basic concepts and skills of interpersonal communication.The book presents the fundamental tools necessary to effectively communicate in face-to-face and online interactions in personal and professional life settings. Fujishin’s ... Read more

    $49.99 USD

  • Here Comes Everybody

    The Power of Organizing Without Organizations

    by Clay Shirky ...
    **“A fascinating survey of the digital age . . . An eye-opening paean to possibility.” —The Boston Globe“Mr. Shirky writes cleanly and convincingly about the intersection of technological innovation and social change.” —New York ObserverAn extraordinary exploration of how technology can empower social and political organizers**For the first time in history, the tools for cooperating on a global ... Read more

    $9.99 USD $8.99 USD

  • Coach the Person, Not the Problem

    A Guide to Using Reflective Inquiry

    From a founding member of the coaching movement comes a detailed guide to mastering one of a coach's toughest skills: thoughtfully reflecting clients' words and expressions back to them so they see themselves and their world through new eyes.“Coaches rely far too much on asking open-ended questions,” says Marcia Reynolds. But questions only seek answers—inquiry provides insight. When, instead of ... Read more

    $19.99 USD

  • Content Marketing Strategy

    Harness the Power of Your Brand’s Voice

    by Robert Rose ...
    Do you know how to turn the attention your content receives into profit? With a meaningful content marketing strategy, you can.An organization's content communicates everything to consumers. Content marketing is one of the most important pieces of the marketing plan, but many businesses do not take approach it strategically. As Chief Strategy Advisor for the Content Marketing Institute and CEO and ... Read more

    $31.99 USD

  • Meeting Wise

    Making the Most of Collaborative Time for Educators

    This book, by two editors of Data Wise: A Step-by-Step Guide to Using Assessment Results to Improve Teaching and Learning, attempts to bring about a fundamental shift in how educators think about the meetings we attend. They make the case that these gatherings are potentially the most important venue where adult and organizational learning can take place in schools, and that making more effective ... Read more

    $25.99 USD

  • Social Media

    How to Engage, Share, and Connect

    Updated to reflect the latest technological innovations and challenges, the fourth edition of Social Media: How to Engage, Share, and Connect helps students understand and successfully use today’s social media tools as PR professionals and personal users.Regina (Gina) Luttrell presents a thorough history of social media and pioneers of the field within chapters on specific subjects such as content ... Read more

    $33.99 USD

  • Because Internet

    Understanding the New Rules of Language

    AN INSTANT NEW YORK TIMES BESTSELLER!!Named a Best Book of 2019 by TIME, Amazon, and The Washington PostA Wired Must-Read Book of Summer“Gretchen McCulloch is the internet’s favorite linguist, and this book is essential reading. Reading her work is like suddenly being able to see the matrix.” —Jonny Sun, author of everyone's a aliebn when ur a aliebn too<s... ... Read more

    $5.99 USD

  • Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare

    How to Achieve Patient and Workforce Safety in Healthcare

    From the nation’s leading experts in healthcare safety—the first comprehensive guide to delivering care that ensures the safety of patients and staff alike.One of the primary tenets among healthcare professionals is, “First, do no harm.” Achieving this goal means ensuring the safety of both patient and caregiver. Every year in the United States alone, an estimated 4.8 million hospital patients ... Read more

    $22.99 USD