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de Benjamin Smith ...

Most people will tell you that they want to improve themselves and grow emotionally. This process of introspection and self-reflection is never easy. It requires the ability to understand and handle your emotions in a healthy manner, and this always takes time and patience. That is why this book, "Emotional Intelligence: Exploring the Most Powerful Intelligence Ever Discovered," has been written ... Leer más

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Most people will tell you that they want to improve themselves and grow emotionally. This process of introspection and self-reflection is never easy. It requires the ability to understand and handle your emotions in a healthy manner, and this always takes time and patience. That is why this book, "Emotional Intelligence: Exploring the Most Powerful Intelligence Ever Discovered," has been written
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The Experience Maker

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de Dan Gingiss ...

Competition is tougher than ever these days and competing on price or product just doesn’t work as well anymore. So how can companies stand out in a crowded marketplace that is constantly evolving?The answer is customer experience, and the best part about customer experience is that it’s delivered by human beings which are unique to a company. Named a Top Business Book of 2021 by Forbes, The ... Leer más

$10.69 USD o gratis con Kobo Plus

Competition is tougher than ever these days and competing on price or product just doesn’t work as well anymore. So how can companies stand out in a crowded marketplace that is constantly evolving?The answer is customer experience, and the best part about customer experience is that it’s delivered by human beings which are unique to a company. Named a Top Business Book of 2021 by Forbes, The
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Hayek's Tensions

Reexamining the Political Economy and Philosophy of F. A. Hayek

Edición de Stefanie Haeffele, Solomon M. Stein, Virgil Henry Storr ...

Series series Tensions in Political Economy
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F. A. Hayek, a prominent 20th-century political economist in the Austrian tradition,won the Nobel Prize in Economics in 1974 for his pioneering work on the theory ofmoney and economic fluctuations and on comparative institutional analysis. Hayek'sresearch highlights the importance and dispersed nature of knowledge, advancingan interdisciplinary approach to understanding human behavior. Like any
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People Powered

How Communities Can Supercharge Your Business, Brand, and Teams

de Jono Bacon ...

What if you discovered a blueprint that could grow your brand’s reputation and loyalty, dramatically reduce customer service issues, produce content and technology, and cement a powerful, lasting relationship between you and your customers?Communities have been a popular topic since the rise of the Internet and social media, but few companies have consistently harnessed their power, driven ... Leer más

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This Is Marketing

You Can't Be Seen Until You Learn to See

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**#1 Wall Street Journal BestsellerInstant New York Times BestsellerA game-changing approach to marketing, sales, and advertising.**Seth Godin has taught and inspired millions of entrepreneurs, marketers, leaders, and fans from all walks of life, via his blog, online courses, lectures, and bestselling books. He is the inventor of countless ideas that have made their way into mainstream business ... Leer más

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The Paradox of Choice

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de Barry Schwartz ...

In the spirit of Alvin Toffler’s Future Shock, a social critique of our obsession with choice, decision fatigue and how it contributes to anxiety, dissatisfaction and regret. This paperback includes a new preface from the author.Whether we're buying a pair of jeans, ordering a cup of coffee, selecting a long-distance carrier, applying to college, choosing a doctor, or setting up a 401(k), everyday ... Leer más

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In the spirit of Alvin Toffler’s Future Shock, a social critique of our obsession with choice, decision fatigue and how it contributes to anxiety, dissatisfaction and regret. This paperback includes a new preface from the author.Whether we're buying a pair of jeans, ordering a cup of coffee, selecting a long-distance carrier, applying to college, choosing a doctor, or setting up a 401(k), everyday
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Using Psychology to Design Better Products & Services

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An understanding of psychology-specifically the psychology behind how users behave and interact with digital interfaces-is perhaps the single most valuable nondesign skill a designer can have. The most elegant design can fail if it forces users to conform to the design instead of working within the "blueprint" of how humans perceive and process the world around them.This practical guide explains ... Leer más

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An understanding of psychology-specifically the psychology behind how users behave and interact with digital interfaces-is perhaps the single most valuable nondesign skill a designer can have. The most elegant design can fail if it forces users to conform to the design instead of working within the "blueprint" of how humans perceive and process the world around them.This practical guide explains
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The Transformation Economy

Guiding Customers to Achieve Their Aspirations

de B. Joseph Pine II ...

From the author who defined the Experience Economy comes the next big shift: the Transformation Economy.A fundamental economic shift is emerging. Goods, services—even memorable experiences—are no longer enough to attract and keep your customers. Customers are clamoring to change, eager to reach their aspirations and to become better versions of themselves.Welcome to the Transformation Economy.To ... Leer más

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From the author who defined the Experience Economy comes the next big shift: the Transformation Economy.A fundamental economic shift is emerging. Goods, services—even memorable experiences—are no longer enough to attract and keep your customers. Customers are clamoring to change, eager to reach their aspirations and to become better versions of themselves.Welcome to the Transformation Economy.To
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The Seven Pillars of Customer Success

A Proven Framework to Drive Impactful Client Outcomes for Your Company

de Wayne McCulloch ...

As a customer success leader, whose insight do you rely on for success? Your field is still maturing, yet your profession is one of the fastest growing in the world. There are tons of books and blogs written by success professionals sharing their experiences and strategies, but how do you know what will work for your specific situation? Whose advice is the expertise you can trust? Wayne McCulloch ... Leer más

$9.99 USD o gratis con Kobo Plus

As a customer success leader, whose insight do you rely on for success? Your field is still maturing, yet your profession is one of the fastest growing in the world. There are tons of books and blogs written by success professionals sharing their experiences and strategies, but how do you know what will work for your specific situation? Whose advice is the expertise you can trust? Wayne McCulloch
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Talk Triggers

The Complete Guide to Creating Customers with Word of Mouth

de Jay Baer, Daniel Lemin ...

Talk Triggers is the definitive, practical guide on how to use bold operational differentiators to create customer conversations, written by best-selling authors and marketing experts Jay Baer and Daniel Lemin.Word of mouth is directly responsible for 19% of all purchases, and influences as much as 90%. Every human on earth relies on word of mouth to make buying decisions. Yet even today, fewer ... Leer más

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Talk Triggers is the definitive, practical guide on how to use bold operational differentiators to create customer conversations, written by best-selling authors and marketing experts Jay Baer and Daniel Lemin.Word of mouth is directly responsible for 19% of all purchases, and influences as much as 90%. Every human on earth relies on word of mouth to make buying decisions. Yet even today, fewer
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Influence, New and Expanded

The Psychology of Persuasion

de Robert B. Cialdini, PhD ...

The foundational and wildly popular go-to resource for the science of influence and persuasion—a renowned international bestseller, with over 5 million copies sold—now revised adding: new research, new insights, new examples, and online applications.In the new edition of this highly acclaimed bestseller, Robert Cialdini—New York Times bestselling author of Pre-Suasion and the seminal expert in the ... Leer más

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Edición de Jörn Redler, Holger J. Schmidt, Carsten Baumgarth ...

Series series Business and Economics (German Language)
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de Eric Rémy, Philippe Robert-Demontrond ...

Series Libro 2 - Versus
« Quant aux Français, loin de tirer parti d’une source aussi riche, ils ont préféré emprunter les étrangers qui les avaient eux-mêmes copiés. [...] Ah ! connaissons mieux la valeur de ce que nous possédons, pénétrons dans la bibliothèque des manuscrits »... Ces lignes, que rédige Paulin Paris, en 1824, valent pleinement aujourd’hui, pour ce qui est de la situation des études académiques de la ... Leer más

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« Quant aux Français, loin de tirer parti d’une source aussi riche, ils ont préféré emprunter les étrangers qui les avaient eux-mêmes copiés. [...] Ah ! connaissons mieux la valeur de ce que nous possédons, pénétrons dans la bibliothèque des manuscrits »... Ces lignes, que rédige Paulin Paris, en 1824, valent pleinement aujourd’hui, pour ce qui est de la situation des études académiques de la
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Women Want More

How to Capture Your Share of the World's Largest, Fastest-Growing Market

de Kate Sayre, John Butman, Michael J. Silverstein ...

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In Women Want More, Michael Silverstein and Kate Sayre, two of the world’s leading authorities on the retail business, argue that women are the key to fixing the economy. Based on a groundbreaking study and offering tremendous insight into the purchasing habits and power of women, Women Want More doesn’t just offer a glimpse into consumer behavior; it reveals what consumer behavior says about
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Superfans

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de Emily Gumbulevich ...

Ever wonder where your concert ticket money goes or what happens when you stream your favorite song on Spotify? Heard about the Music Modernization Act but not sure what it means? In Superfans: Power, Technology, and Money in the Music Industry, concert fanatic Emily Gumbulevich dives straight into the mysteries of the music industry.Despite touring and releasing music, many successful artists ... Leer más

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Ever wonder where your concert ticket money goes or what happens when you stream your favorite song on Spotify? Heard about the Music Modernization Act but not sure what it means? In Superfans: Power, Technology, and Money in the Music Industry, concert fanatic Emily Gumbulevich dives straight into the mysteries of the music industry.Despite touring and releasing music, many successful artists
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Wellbeing Economy

Success in a World Without Growth

de Lorenzo Fioramonti ...

Economic growth is a constant mantra of politicians, economists and the media. Few understand what it is, but they love and follow it blindly. The reality is that since the global financial crisis, growth has vanished in the more industrialised economies and in the so-called developing countries. Politicians may be panicking, but is this really a bad thing?Using real-life examples and innovative ... Leer más

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Economic growth is a constant mantra of politicians, economists and the media. Few understand what it is, but they love and follow it blindly. The reality is that since the global financial crisis, growth has vanished in the more industrialised economies and in the so-called developing countries. Politicians may be panicking, but is this really a bad thing?Using real-life examples and innovative
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Your Absence is Requested

de Richard David Hames ...

The pursuit of a reimagined mode of leadership has, for decades, been suffocated by our global obsession with administrative hygiene. Since the mid‑20th century, we have witnessed a stealthy abdication in which the messy, soulful arts of statesmanship and diplomacy were traded for the more sterile, mechanical surrogate of management.This wasn't just a cosmetic shift in organisational charts; it ... Leer más

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The pursuit of a reimagined mode of leadership has, for decades, been suffocated by our global obsession with administrative hygiene. Since the mid‑20th century, we have witnessed a stealthy abdication in which the messy, soulful arts of statesmanship and diplomacy were traded for the more sterile, mechanical surrogate of management.This wasn't just a cosmetic shift in organisational charts; it
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de Sophia Fairview ...

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Writing a Sophisticated Business Plan:

A Step-by-Step Guide to Turning Your Idea into Reality [Create a Winning Business Plan That Attracts Investors and Drives Success]

de Jonathan K. Hari ...

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The Rise of the Sharing Economy

Access is the New Ownership

de Kevin Govender ...

Is access the alternative to ownership? In 2011, the sharing economy was dubbed by Time magazine as one of the 'Ten ideas that will change the world' and it has been widely hailed as a major growth sector, by sources ranging from Fortune magazine, to the World Economic Forum, to former President Obama. The sharing economy is a new economic model that focuses on access to assets or resources, ... Leer más

$13.89 USD o gratis con Kobo Plus

Is access the alternative to ownership? In 2011, the sharing economy was dubbed by Time magazine as one of the 'Ten ideas that will change the world' and it has been widely hailed as a major growth sector, by sources ranging from Fortune magazine, to the World Economic Forum, to former President Obama. The sharing economy is a new economic model that focuses on access to assets or resources,
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Edición de Metin Taş, Adnan Gercek ...

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This book examines the main issues discussed in the field of public finance. It covers critical debates such as revenue forecasting models, the taxation of sharing economy, tax incentives to green bonds, tax literacy, collective investment institutions, digitalization of tax administration, pharmaceutical spending, tax expenditures, Armey Curve, Okun’s law, private educational institutions, and
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de Dirk Lindemann ...

Stellen Sie sich vor, es ist ein regnerischer Mittwochabend, und ich sitze in meinem kleinen, überfüllten Büro, umgeben von Büchern, die von Unternehmensgründung bis hin zu digitalen Trends reichen. Es riecht nach frischem Kaffee, und das gedämpfte Licht meiner Schreibtischlampe tanzt über die Seiten meines Notizbuchs. In genau diesem Moment, als der Regen sanft gegen die Fensterscheiben trommelt, ... Leer más

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Stellen Sie sich vor, es ist ein regnerischer Mittwochabend, und ich sitze in meinem kleinen, überfüllten Büro, umgeben von Büchern, die von Unternehmensgründung bis hin zu digitalen Trends reichen. Es riecht nach frischem Kaffee, und das gedämpfte Licht meiner Schreibtischlampe tanzt über die Seiten meines Notizbuchs. In genau diesem Moment, als der Regen sanft gegen die Fensterscheiben trommelt,
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More Sales, Less Marketing

de Frances Pratt ...

Are you a female business owner excelling in your field, yet feeling the sting of clients not fully grasping the real value you provide? Does the thought of 'selling' leave you cold, fearing it may come across as insincere or pushy?Frances Pratt's revolutionary book is your beacon through this fog of uncertainty, offering a powerful blend of effective communication strategies and professional ... Leer más

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Are you a female business owner excelling in your field, yet feeling the sting of clients not fully grasping the real value you provide? Does the thought of 'selling' leave you cold, fearing it may come across as insincere or pushy?Frances Pratt's revolutionary book is your beacon through this fog of uncertainty, offering a powerful blend of effective communication strategies and professional
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Recomendado para ti

eBooks de Comportamiento del consumidor

Emotional Intelligence: Exploring the Most Powerful Intelligence Ever Discovered

The Experience Maker

Hayek's Tensions

People Powered

This Is Marketing

The Paradox of Choice

Hug Your Haters

Laws of UX

The Transformation Economy

The Seven Pillars of Customer Success

Talk Triggers

Influence, New and Expanded

Forum Markenforschung 2021

Regards croisés sur la consommation

Women Want More

Superfans

Wellbeing Economy

Your Absence is Requested

Geld, Glaube, Gucci: Warum Konsum unsere neue Religion ist

Writing a Sophisticated Business Plan:

The Rise of the Sharing Economy

Critical Debates in Public Finance

Nebenbei zum Online Business

More Sales, Less Marketing