Are you a librarian struggling to stay engaged in a digital age? Facing budget concerns to keep existing programs running? Don’t have the staff or budget for specialized services? Wonder how to move beyond teaching your patrons HOW to use a computer?This book gives you 15, step-by-step programs, using free online software, that go beyond basic digital literacy, and provides you, the librarian, with all you need for classes that engage the digital natives and computer users in your ...

Using game thinking and game mechanics in non-game settings to promote engagement and learning is a new trend in both business and education sectors. Savvy marketers are gamifying their efforts by offering customers loyalty badges, check-in incentives, and achievement rewards and clever employers are leveraging this new trend to gamify their training and innovation processes. Discover how you can use game design techniques to involve patrons and motivate staff in your library. This primer ...

Over the last four decades the public trust in government in the United States has fallen dramatically due to a "perfect storm" of contributing factors, such as a seemingly never ending string of political scandals, partisan polarization and toxic attack politics, and miserable failures to respond to natural disasters or the devastation of the Great Recession. This book contains the academic presentations that were made at the Symposium on Advancing Excellence and Public Trust in Gover...