This book is for you if you are worried about:- skyrocketing fuel and heating costs- rising food bills- expensive mortgage payments- the threat of losing some or all of your income- the nightmare scenario of losing your homeIf you’re facing the prospect of having to work extra hours, take a second job or cut back on spending to make ends meet, then don’t panic.There’s no need to give up family time or to work day and night.Earning...

You've got through to the prospective customer either or the phone or in person. It's taken preparation, effort, persistence and a slice of luck. But there you are with that one opportunity to make a sale, secure a deal.What on earth do you say? How do you win the prospect over? How do you persuade them that you have the right product or service for them? You've heard that "people buy people", but how do you put that into practice?In this book, David Ryder, who has 20 years...

You need new customers. You've got your list of prospects. You are prepared to make the phone calls and press the flesh. But one problem keeps plaguing your mind.How do you deal with the objections that will inevitably come up? How do you turn the prospect around? What do you say to someone who completely throws you with some obscure objection. And how do you know if they are serious or just blowing smoke in your face!?In this book, David Ryder, who has 20 years' experience...

You need customers but don't know how to get them.You do NOT want: gurus talking in lofty terms about having the right attitude, understanding psychology and other great sounding but ultimately unhelpful theories.You do want: a SIMPLE, practical guide on how to sell over the phone or how to arrange meetings that you can convert to sales. No gimmicks. No tricks. No nonsense.And you want it written by someone who has been successfully selling and managing sales people...

This thrilling tale of travel on the western plains reveals that the universal truths of life were as non-optional then as they are now. This expanded diary of Anna Gorgon illustrates the power of covenants and the fruit of unconditional kindness. An excellent and exciting read. - Dr. Lloyd Olson

Terry Toivo desperately wanted to hide from his legend; an outlaw which every sheriff wanted out of town. Branded as the Ghost of Fort Rice, a title earned by cheating the gallows, Terry finds unexpected and unwelcomed help to turn his life around, to include a judge that declared him married to his nemesis. Hounded by an Indian tracker, his journey takes him from complete reprobation to a respected hero of the Dakota Territories. The Hound of Tooty River is a masterpiece of both simple an...

Many organisations chase the Holy Grail of obtaining new customers, spending time, money, and energy on winning them only to provide them with a service or product that, quite frankly, is inferior. What a waste! If we do not look after our customers then someone else will. In addition, those dissatisfied customers will tell others about their experience, and once an organisation gains a negative reputation, it is extremely difficult to change it. Having a good reputation for excellent serv...

Written by an airline pilot and a clinical psychologist, this combination of practical explanation and self-help techniques is the definitive guide to help anyone overcome their fear of flying.Sometimes unnecessary anxiety is caused by events which airline crews may take for granted, including aspects of flights that are mystifying and even alarming to less frequent flyers. This new edition incorporates the recent advances in technology within the aviation industry, as well as the i...

This guide is primarily concerned with the safety of the person and the minimising of potential physical conflict and personal injury.This guide looks at awareness of potential behaviour patterns that may lead to aggressiveness; avoidance of situations where the potential for aggressive behaviour exists; interpretation of non-verbal communications signals; control and de-escalation techniques; an outline of techniques for your personal safety.

Editorial coverage carries at least two and a half times the weight of advertising. It is a very cost effective way of raising an organisation's profile. This audiobook looks at how to build a positive media profile for an organisation. It provides information on how the media work and how to build good media relations. It also shows how to write a news release and get it published, how to conduct a radio and TV interview, and how to handle a bad news story.

This book will help those schools who wish to generate extra money outside of statutory funding to fund innovative projects, capital build programmes, staffing costs and other initiatives. It covers:The climate for fundraisingOrganising for fundraisingRegistering as a charityPreparation and writing your appealSources of funding - trusts, foundations and grantsSources of funding - magazines and newspapersSources of funding - the rich and fam...

This easy step-by-step guide will show you how to make meetings more effective; how to get meetings off to the right start; how to get difficult messages across; how to encourage participation; how to manage conflict in meetings; how to set agendas and keep the meeting focused; whether or not to call a meeting; and the alternatives to meetings.