Bring Lean Improvements to the Administrative Areas of Your Organization!Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of basic lean concepts, this book details methods fo...

The Value Stream Management System simplifies the planning process for lean implementation, ensuring quick deployment and greater success. It links the metrics and reporting required by management with the lean tools needed on the manufacturing floor. The central feature of this illustrative and engaging book is the value stream management storyboard, a tool representing an eight-step process for lean implementation. The storyboard brings together people, tools, metrics, and repor...

Move beyond Value Stream Mapping and Create Your Lean Future In Creating Your Lean Future State: How to Move from Seeing to Doing, Tom Luyster, with Don Tapping, details the implementation of lean after the creation of current and future state maps. This book is a follow-up to the successful Value Stream Management: Eight Steps to Planning, Mapping

Vince Flynn’s #1 New York Times bestselling Mitch Rapp series continues the American Assassin storyline, taking the young CIA operative on his first deep-cover mission in which he infiltrates a jihadi organization bent on unleashing a weapon of mass destruction—written by Don Bentley.Mitch Rapp signed up to be an assassin.A lone wolf who hunts and kills his nation’s enemies on their turf.Now, he has a new mission.When Mitch...

**All proceeds from book sales will be donated to the Riley Children's Hospital in Indianapolis**Tap into an ancient cellular survival program to optimize health and longevity. Understanding Life will help curious people understand how life might have originated, how metabolism evolved, and what the implications are for health, aging, and disease.Every cell in your body is a descendant of free-living organisms that developed on our planet billions of years ago. Even with th...

Talia Spencer wasn't looking for love. She had been hurt too many times in the past by men who didn't love her the way she loved them, or the way she deserved. After her marriage of eight years ended, she decided that she was going to take time for her. She didn't want to date. All she wanted to do was focused on her brand and her business. That was until Montrel Pearson walked into her life.Montrel was twelve years younger, a MMA Fighter, and an old friend. When they get back in c...

Tap into an ancient cellular survival program to optimize health and longevity. Understanding Life will help curious people understand how life might have originated, how metabolism evolved, and what the implications are for health, aging, and disease.Every cell in your body is a descendant of free-living organisms that developed on our planet billions of years ago. Even with the passage of that much time, your cells harbor powerful survival programs inherited from the fir...

What if some outlier, a self-learner, whose formal education ended before he started high school, developed a healing system as novel as Galileo's heliocentric universe or Einstein's answer to "spooky action at a distance,"and was so successful that patients traveled from around the world for consultation and treatment? And what if this system was safe enough for children to practice? If the most common side effects were deep relaxation and feelings of well-being? And its foundation was th...

Part Two of Don't Tap Out is going to be Intense!Montrel Pearson got badly hurt in an MMA fight and pushed the woman he loved, Talia Spencer, out of his life. He wasn't dealing with his injuries well and didn't want to be a burden on her. He was angry at the world and even though his intent wasn't to take it out on her, he did. Can he bring himself back to fight again or will he have to find a new career?Talia Spencer was hurt, but she was trying t...

Talia Spencer wasn't looking for love. She had been hurt too many times in the past by men who didn't love her the way she loved them, or the way she deserved. After her marriage of eight years ended, she decided that she was going to take time for her. She didn't want to date. All she wanted to do was focused on her brand and her business. That was until Montrel Pearson walked into her life.Montrel was twelve years younger, a MMA Fighter, and an old friend. When they get back in c...

The pulse-pounding instalment in Vince Flynn's #1 New York Times bestselling series which continues the American Assassin storyline taking a young Mitch Rapp on his first deep cover mission in which he infiltrates a jihadi organisation bent on unleashing a weapon of mass destruction – written by Don Bentley.Mitch Rapp signed up to be an assassin. A lone wolf who hunts and kills his nation’s enemies on their turf. Now, he h...