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eBooks de Servicios sociales

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  • 我在飛機上學會的事

    一位空服員的告白

    de 李牧宜 ...
    Series Libro 133 - SMILE
    ★航空公司不准她寫文章,她離職後寫了這本書★以一篇〈一位空服員的告白:服務陸客傷身,但服務台灣人卻「傷心」〉一文在網路發酵,經理人、部落客、網路社群轉發評論,引發人們對服務業的討論與反思!★關鍵評論網專欄作者★文章引發報章媒體爭相轉載,網友有感轉發社會學者、作家 李明璁熱血公民教師、《思辨》作者 黃益中新聞工作者 黃哲斌關鍵評論網內容總監暨共同創辦人 楊士範關鍵評論網共同創辦人暨執行長 鐘子偉演員、跑者 歐陽靖一致好評推薦(依姓名筆畫順序)空姐,常被人認為身處在一個沒什麼腦袋的工作環境,充斥著八卦、抱怨、下午茶、東西哪裡好吃好買……「然而看了妳的文章之後,才知道原來其實還是有人在用腦袋做這份簡單到不需要動腦的工作,原來我身邊還是有這麼多聰明人、這麼多用心思在過生活的人,是我自己的問題。」某空姐說。那些以為,都因為李牧宜... ... Leer más

    Antes $6,970 CLP Ahora $6,087 CLP

  • Social Capacity Building through Applied Theatre

    Developing Imagination, Emotional and Reflective Skills in the Human Services

    Series series Learning Through Theatre
    As experts in both applied theatre and education, Au Yi-Man and John O’Toole outline how applied theatre techniques can be used to support workers in the human services to develop crucial skills such as resilience, imagination, critical thinking, and reflection.Highlighting under-emphasised skills and qualities in the human services professions, this book combines theory with context-specific ... Leer más

    Antes $42,030 CLP Ahora $37,581 CLP

  • Humanitarian Aid in Post-Soviet Countries

    An Anthropological Perspective

    Series series Central Asian Studies
    An anthropologist among aid workers. Her objective: to study that exotic tribe, humanitarian and development workers, along with their state and non-state partners, as they "export democracy" to post-soviet countries of Central Asia and the Caucasus. Her method: to join the tribe for ten years. From New York to Alma-Ata, by way of Geneva and Baku, Laëtitia Atlani-Duault provides both an ... Leer más

    $62,982 CLP

  • Sailors and Sexual Identity

    Crossing the Line Between "Straight" and "Gay" in the U.S. Navy

    In Sailors and Sexual Identity, author Steven Zeeland talks with young male sailors--both gay- and straight-identified--about ways in which their social and sexual lives have been shaped by their Navy careers.Despite massive media attention to the issue, there remains a gross disparity between the public perception of “gays in the military” and the sexual realities of military life. The ... Leer más

    $72,126 CLP

  • Responding to Self-Harm in Children and Adolescents

    A Professional's Guide to Identification, Intervention and Support

    de Steven Walker ...
    Self-harm is a growing problem in children and young people but it can be hard to understand and difficult to recognise. Responding to Self-Harm in Children and Adolescents will help professionals to understand self-harm and respond appropriately. It covers what the risk factors are, including social exclusion, and who is most likely to self-harm. Information on what self-harm is and what causes ... Leer más

    $29,555 CLP

  • Floss and the Boss

    Helping Children Learn About Domestic Abuse and Coercive Control

    Series series Floss and the Boss
    For effective and safe use, this book should be purchased alongside the professional guidebook. Both books can be purchased together as a set, Helping Children Learn About Domestic Abuse and Coercive Control: A Floss and the Boss Storybook and Professional Guide [9780367344511]This beautifully illustrated and sensitively written storybook has been created to help young children understand about ... Leer más

    $20,310 CLP

  • Gender Trauma

    Healing Cultural, Social, and Historical Gendered Trauma

    de Alex Iantaffi ...
    WINNER - NAUTILUS GOLD BOOK AWARDWINNER - AASECT PROFESSIONALS BOOK AWARDExploring how the essentialism of the gender binary impacts on clients of all genders, this ground-breaking book examines how historical, social and culturally gendered trauma emerges in clinical settings. Weaving together systemic ideas, autoethnography, narrative therapy and somatic experiencing, the book charts the history ... Leer más

    $25,005 CLP

  • The Luxury Business

    Techniques and Practical Strategies to Acquire and Retain Luxury Clients by Offering Excellent Service

    Would you like to offer excellent services to Luxury customers? Let's start from a fundamental concept: each of us has his own concept of "luxury". Some identify it with the time to be allocated to what they most want to do. Others associate it with priceless objects, such as a red flaming Ferrari or an immense villa with swimming pool and spa. What could be the concept of luxury in the service ... Leer más

    Antes $14,313 CLP Ahora $12,798 CLP o gratis con Kobo Plus

  • Cultivating Professional Resilience in Direct Practice

    A Guide for Human Service Professionals

    Overwhelming empirical evidence indicates that new social workers, particularly those going into child welfare or other trauma-related care, will discover emotional challenges including the indirect or secondary effects of the trauma work itself, professional burnout, and compassion fatigue. However, the newly revised CSWE Educational Policy and Accreditation Standards (EPAS) does not mandate the ... Leer más

    Antes $30,262 CLP Ahora $27,058 CLP

  • 不能迴避的現實:回顧任局長五年的運輸政策

    de 張炳良 ...
    Series series 不能迴避的現實
    來自學術背景,曾任香港教育學院(即今香港教育大學)校長的張炳良,在2012年中毅然擔任運輸及房屋局局長(2012年7月至2017年6月),負責影響民生至廣的運輸及房屋政策,令他對政府施政及現實政治有進一步的體會。自局長崗位退下後,張炳良認為應好好梳理及總結其中的政策和施政經驗、成敗得失,以及所面對和經歷的種種挑戰和矛盾等,既可立此存照,作為個人體會的一個公開記錄,更為重要的是也讓社會人士多些了解政策思考和演進的過程與因由、箇中的理性與非理性因素、政治與行政的不同考量,以至決策的偶然與必然。本書是運輸篇。運輸政策涵蓋陸、海、空、港口丶物流,影響遍及日常民生(人流貨運活動)以至香港對外經貿和文教聯繫。社會上既欲增建鐵路公路,卻又諸多非議基建項目,高鐵工程、港珠澳大橋、機場第三跑道均被貶為「大白象」;發展與保育對立起來;民意代表對交通票價「逢加必反」;香港作為全球和區域樞紐該如何發展下去 ... Leer más

    Antes $11,405 CLP Ahora $10,136 CLP

  • Transformative Learning Through Engagement

    Student Affairs Practice as Experiential Pedagogy

    de Jane Fried ...
    Jane Fried’s overarching message is that higher education is based on a profoundly outdated industrial model of the purpose and delivery of learning and needs urgently to be changed. Student affairs professionals and academic faculty have become frustrated with the alienation of so many students from academic learning because they cannot see its connection to their lives. This book – addressed to ... Leer más

    $46,725 CLP

  • Creative Regions in Europe

    Creative and cultural industries, broadly defined, are now considered by many policy makers across Europe at the heart of their national innovation and economic development agenda. Similarly, many European cities and regions have adopted policies to support and develop these industries and their local support infrastructures. However this policy-making agenda implicitly incorporates (and indeed ... Leer más

    $67,046 CLP

  • A Genealogy of the Good and Critique of Hubris

    A History of the Discourse on Social Welfare in the United States

    In A Genealogy of the Good and Critique of Hubris, Phillip Dybicz employs a deep historical analysis to the field of social welfare in a highly untraditional manner. Rather than seeking to map out a tale of linear progress and advancement in society's understanding of social welfare and its administration, this book seeks to address the following question: "Are we morally progressing in our ... Leer más

    Antes $88,958 CLP Ahora $79,543 CLP

  • Keeping Kennedy's Promise

    The Peace Corps: Unmet Hope Of The New Frontier

    de Kevin Lowther ...
    The conclusions in this book rest equally on four bodies of evidence that provide a comprehensive overview of the Peace Corps' major work from its creation in 1961, the first year of the New Frontier, to mid-1977, when the newly elected Carter administration was considering how best to restore the agency to prominence here and abroad. ... Leer más

    $60,949 CLP

  • When Love Is Not Enough

    The Management of Covert Dynamics in Organizations That Treat Children and Adolescents

    Edición de Donna Piazza, PHD ...
    When Love Is Not Enough relates how a multitude of factors--the competence of staff; the safety, nurturing, and protective elements of the emotional, physical, and political setting; and all overt and covert organizational dynamics--determine whether or not a treatment setting accomplishes its therapeutic aims. Authors in When Love Is Not Enough continue the emphasis on the group-as-a-whole “Group ... Leer más

    $52,822 CLP

  • Psychosocial Interventions in End-of-Life Care

    The Hope for a “Good Death”

    de Peggy Gordon ...
    Series series Research in Death Studies
    The concept of a "good death" has been hotly debated in medical circles for decades. This volume delves into the possibility and desirability of a "good death" by presenting the psychosocial measures of care as a crucial component, such as religion, existentialism, hope and meaning-making. The volume also focuses on oncologic psychiatry and the influence of technology as a means to alleviate pain ... Leer más

    $58,918 CLP

  • Something Has Happened: Supporting Children’s Right to Feel Safe

    de Liz Bates ...
    For effective use, this book should be purchased alongside the guidebook- Guide for Safeguarding and Supporting Children’s Right to Feel Safe.Something has happened to Joe. Now he doesn’t feel safe; he feels sick, wants to cry and can’t even concentrate on his computer games.This carefully and sensitively written storybook has been created to enable conversations around safeguarding, teaching ... Leer más

    $22,342 CLP

  • Women's Spirituality, Women's Lives

    This enlightening book examines how the feminist spirituality movement contributes to the establishment of new paradigms of mental health for women. Women’s Spirituality, Women’s Lives examines possible psychotherapeutic implications for women engaged in feminist spirituality and stimulates much-needed conversation between feminist therapists and feminist theologians/ritualists. Feminist ... Leer más

    $32,501 CLP

  • Poetry and Story Therapy

    The Healing Power of Creative Expression

    Series series Writing for Therapy or Personal Development
    Poetry and short stories can act as powerful springboards to growth, self-enhancement and healing. With the guidance of a skilled facilitator, participants can engage with their own creative expression, and with that of others, and in doing so find opportunities to voice their truth, affirm their strengths, and find new ways of coping with challenges.This book explores the therapeutic ... Leer más

    $34,103 CLP

  • Le care monde

    Trois essais de psychologie sociale

    Series series Perspectives du care
    Pourquoi le travail du care est-il particulièrement fertile pour les questions morales ? Qu’est-ce que la psychologie sociale peut apporter à la réflexion en éthique ? En quoi la philosophie morale peut-elle renouveler l’écoute des psychologues ? Ceux-ci peuvent-ils transformer leur façon de comprendre les préoccupations du monde ordinaire ? Comment les discours savants peuvent-ils ne pas étouffer ... Leer más

    $8,500 CLP

  • Using Expressive Arts to Work with Mind, Body and Emotions

    Theory and Practice

    Using Expressive Arts to Work with Mind, Body and Emotions combines theory, research and activities to produce practical suggestions for enhancing client participation in the therapy process. It surveys the literature on art therapy; somatic approaches; emotion-activating models; use of music, writing and dreamwork; and the implications of the new findings in neuroscience.The book includes step-by ... Leer más

    $34,103 CLP

  • Overcoming Child Abuse

    A Window on a World Problem

    Edición de Michael Freeman ...
    Series series Routledge Revivals
    Published in 2000. Child abuse is endemic, it comes in many forms and its categories are not closed. This book looks at responses to aspects of child abuse in all five continents. The definitions are different, though not all that different, the legal emphases vary and so do management techniques. This book reveals the importance of culture and structure in the commitment to eradicate the problem. ... Leer más

    $49,774 CLP

  • Managing Without Power

    Seven Alternative Ways to be Influential

    Largely inspired by the work of the American social psychologist Dr. Claude Steiner and the theory of Transactional Analysis, this book explores alternatives to power and how we can use these to work and manage more effectively, with integrity and joy.Within this book, the authors examine and expand on Steiner’s idiosyncratic views on the role of ‘power’ in our lives and work, which led to a new ... Leer más

    $29,454 CLP

  • From the Words of my Mouth

    Tradition in Psychotherapy

    Edición de Laurence Spurling ...
    Series series Psychology Revivals
    As a psychotherapist, in whose name do I speak? How can I come to speak in my own name? What does ‘tradition’ mean in psychotherapy? Originally published in 1993, the contributors to this book – all practising psychotherapists and teachers – explore these questions and investigate how theories and practices are passed on from one generation to the next. Their responses range over questions of ... Leer más

    $29,454 CLP