The 10th anniversary edition of the classic guide to handling life's toughest conversationsWhat is a difficult conversation?Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive?Based on fifteen years of research and consultations with thousands of peopl...

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask"We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those toug...

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask"We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those toug...

Dealing with your ex-husband, who can't seem to show up reliably for weekends with the kids; navigating a workplace fraught with office politics or racial tensions; saying "I'm sorry" or "I love you".We all have difficult conversations, no matter how confident or competent we are. And too often, no matter what we try, things don't go well. Should you say what you're thinking and risk starting a fight? Swallow your views and feel like a doormat? Or should you let them have it? But--...

An unmatched exercise in leadership and self-discovery, written by a best-selling author and the preeminent thought leader on authentic leadership todayIn the newly revised Emerging Leader Edition of the True North Fieldbook, seasoned executive and Harvard Business School Executive Fellow Bill George delivers an eye-opening discussion of how to find your leadership purpose: your True North. Through a series of reflective exercises, you’ll become a...

**Globally recognized expert on learning and leadership, Jeff Wetzler offers a hands-on, surprisingly effective way to find out what others really think, know, and feel, leading to smarter decisions, more creative solutions, and deeper relationships."Invaluable ... required reading." —Kim Scott, author of Radical Candor and Radical Respect**Too often, we don’t find out what’s truly on others’ hearts and minds because we don’t know how to ask the right ques...

NATIONAL BESTSELLERLONGLISTED FOR THE 2025 ANDREW CARNEGIE MEDAL FOR EXCELLENCE IN NONFICTIONA captivating memoir that immerses readers in the life of a Scottish carpenter as he perfects his craft, builds a business, and reflects on what inheritance and shared responsibility really mean.The eldest son of a master woodworker, Callum Robinson spent his childhood surrounded by wood and trees, absorbing the lessons of c...

**“A revolutionary guide to mastering your emotional life.”—Charles Duhigg“Brilliant, engaging, and deeply insightful.”—Lisa Damour“A blueprint for navigating the emotional curveballs that life throws at us every day.”—The New York TimesINSTANT NATIONAL BESTSELLER • One of Oprah Daily’s Best Self-Help Books for Personal Growth in 2025, Next Big Idea Club’s Highly Anticipated Books, and Adam Grant’s 10 New Books to Feed Your MindA PUBLISHE...

**From the New York Times bestselling author of Clear Thinking and Farnam Street founder, Shane Parrish.The fourth and final installment in the timeless Great Mental Models series.**Time and time again, great thinkers such as Charlie Munger and Warren Buffett have credited their success to mental models–representations of how something works that can scale onto other fields.Mastering a small number of mental models enables you to rapidly grasp new ...

**NATIONAL BESTSELLER • Imagine living the life you want to lead, not the one you’re willing to accept. This profound but practical book offers clear steps to stop people pleasing and start living your truth.“A powerful book. If you’ve ever compromised your principles to please others, Defy will give you the will—and skill—to stand up for yourself.”—Adam Grant, #1 New York Times bestselling author of Think Again**In a moment when many of us are an...

For a lucky few, light conversation at parties and social events is a breeze. For the rest of us, there is Carol Fleming (bestselling author of It's the Way You Say It), who breaks even the shortest bit of small talk into an understandable process that anyone can master.Much of your personal success hinges on the effectiveness of your personal communication skills. Whether or not new doors are opened to you may depend on how well you can meet one of life's most frustrating social c...

The coauthors of the New York Times–bestselling Difficult Conversations take on the toughest topic of all: how we see ourselvesDouglas Stone and Sheila Heen have spent the past fifteen years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they explain why receiving feedback is so crucial yet so challenging, offering a simple framework a...