This book vividly portrays the authors experiences spent during a lifetime of talking and communicating with people from all walks of life, in a variety of situations across several careers as a police officer, probation officer, university lecturer and as a union representative. It is deliberately written in an entertaining, informative and humorous style. While not intended to be a 'how to' manual on public speaking and communicating there are plenty of lessons to learn from the author's...

Successful Debt Collection is presented by Les King, a small-business entrepreneur who also has a background in computer programming, systems design and IT consultancy.He is currently owner and manager of Eurofile IT Recruitment Limited who specialise in the placement of Information Technology personnel and also provide a PC/network support service aimed at small businesses.Other business interests have included the management of a 'property maintenance' company and consult...

Successful Job Interviews is presented by Les King who started working with computers at the age of 18 and spent several years in programming, systems design and IT project management before moving into the area of staff recruitment over 25 years ago.Job interviews are a form of public speaking that we all have to endure for time to time.The key to a successful interview is a structured presentation putting over all of the information or 'sales points' that you wish to conv...

An affectionate and humorous gallop through the authors four decades of community policing across the Midlands counties of England from the early 1970s until his retirement in 2003. As the author says, All cops who have served for some time could both tell and write some good stories. In that respect this book is not unique. I hope that what is unique is that this story picks up the emotions, the characters and the true feelings that so often are not described when cops recount their exper...

The Curriculum Vitae or Résumé is an advertisement for the individual, whose primary objective is to show your experience in a compact and easily-digestible form.A good CV is your primary marketing tool.Although this eBook is based primarily on the experience gained from recruiting Information Technology personnel, all job seekers will benefit from the advice presented within these pages.

Although today's PC is small and cheap, it has tremendous functionality compared with the typical mainframe computers of 25 years ago.If you run a business, hold down a demanding job or simply lead a busy life, there are huge benefits to be gained from the effective use of computers.Hopefully, this eBook will help non-technical readers to realise the potential of the not-so-humble PC.

The Sunday Times bestsellerFull of hilarious and shocking stories, The Secret Barrister's memoir Nothing But The Truth tracks their transformation from hang 'em and flog 'em austerity-supporter to celebrated, campaigning, bestselling author.'Masterful, compassionate and hilarious' – Adam Rutherford, bestselling author of A Brief History of Everyone Who Ever LivedIn an entertaining diary th...

Anyone involved in business will, at some point, need to prepare a business plan--whether it is to raise financing, sell a business, or develop a specific project. Brian Finch covers all the issues in producing a plan--from profiling competitors and forecasting market development, to providing clear and concise financial information. He also includes a full glossary, case histories and a detailed section on the key issue of using internal business plans.

Charlie Bronson has spent 28 of the last 30 years in solitary confinement. He has been locked in dungeons, in iron boxes concreted into the middle of cells and, famously, in a cage. When he is unlocked, up to 12 prison officers - sometimes in riot gear and with dogs - are standing by. Yet this is a man of great warmth and humour who has never killed anyone and has often dealt with his gruelling life with humour - during a siege in 1993 he demanded an inflatable doll and a cup of tea. Now h...

You can buy in the best behaviour tracking software, introduce 24/7 detentions or scream 'NO EXCUSES' as often as you want but ultimately the solution lies with the behaviour of the adults. It is the only behaviour over which we have absolute control.Drawing on anecdotal case studies, scripted interventions and approaches which have been tried and tested in a range of contexts, from the most challenging urban comprehensives to the most privileged international schools, behaviour tr...

The true story of a young police officer’s imprisonment for a crime he did not commit.It was Michael Bunting's life ambition to follow in his father's footsteps and become a police officer. But six years after his family watch him pass out and begin his life's dream, he is serving a sentence for a crime he didn't commit. This is his story.Beaten almost senseless as he tried to arrest a violent criminal, the 23-year-old PC was left with head injuries and blurred vision that ...

Working with difficult people is always a challenge, but it's possible to defuse tense situations through an understanding of aggressive behavior. Roy Lilley provides practical ways to recognize the different types of difficult people, resolve disputes and handle complaints. This easy-to-follow book is essential for managers looking to improve performance, sales people looking to win more business and anyone who works with the difficult colleagues or the public.