Becoming Adaptable provides insights on why adaptability enables better performance in personal and professional life. It details many insightful and practical facilitation activities to develop deeper understanding of people, relationships and culture. It explains how behavioural impacts what people perceive in context and what this means for how they interact with each other in learning and social interactions. The book explores how facilitation works best in practice, and what this mean...

Developing your emotional intelligence just got easierExperts are beginning to agree that types of intelligence other than IQ (Intelligence Quotient) have evolved as human capacities over the last two million years. Low Emotional Intelligence Quotient or EQ can be perceived as the absence of control over the outcome of a situation. Do you ever feel like this is the case - you keep getting 'poor luck' or cannot influence better results? When you have a high ...

Why do carefully planned projects fail? Projects are affected, for good or ill, by the humans who undertake them. If the plan fails to take account of the psychology of managing people and the psychology of managing change there may be trouble ahead. Sharon De Mascia's Project Psychology uses human behaviour and emerging psychological models to provide an insight into the successful management of people in projects. By selecting the right team, facilitating a common vision and by gaining a...

Positive Psychology at Work brings the fields of positive psychology and appreciative inquiry together for the first time to provide leaders and change agents with a powerful new approach to achieving organizational excellence.Draws together positive psychology and appreciative inquiry in the context of leadership organizational challenges for the first timePresents academically rigorous and referenced material in a jargon-free, accessible mannerA...

Are you a K–8 principal ready to implement the PLC at Work™ process? Two experienced practitioners show you how to explore the critical components needed to lay the foundation of a PLC, including how to develop a structure that supports collaborative teams, how to focus on effective monitoring strategies, how to reflect on your communication effectiveness, and more.

Providing both practical advice, tools, and case examples, Employee Engagement translates best practices, ideas, and concepts into concrete and practical steps that will change the level of engagement in any organization.Explores the meaning of engagement and how engagement differs significantly from other important yet related concepts like satisfaction and commitmentDiscusses what it means to create a culture of engagementProvid...

Covering the essential key skills and personal development of the successful coach, mentor or supervisor, with guidelines for practice.

Authored by masters in the field of coaching, this book is designed as a course textbook for those studying coaching in general, but with a specific reference to the updated competences introduced by the International Coaching Federation in 2020. It focuses on core coaching skills, knowledge, and developing self-awareness. This is a definitive text for coach training and go-to guide for those undertaking ICF-accredited programs throughout the world.This book helps readers equip the...

Do you want to be able to persuade, influence, or empathise with people in any situation? Do you want to be able to click with people instantly? Do you want people to trust you?This new Teach Yourself Workbook doesn't just tell you what emotional intelligence is. It accompanies you every step of the way, with diagnostic tools, goal-setting charts, practical exercises, and many more features ideal for people who want a more active style of learning. The book starts by helping you ide...

Why is coaching in organisations growing in popularity? Why do organisations need a coaching culture? The answer for many organisations is the search for competitive advantage and success in an ever changing world. The word coach is derived from the method of horse drawn transport – which was the quickest way to get from A to B. Today, the word has come to mean, in many quarters, an intervention that facilitates an individual unlocking their full potential. The sole purpose of this busines...

Strong leadership is essential to the success of any organisation and in today’s world strong leadership must be realised at all levels. When leadership development fails, performance gaps increase. This adversely impacts company culture, delivery of organisational objectives and the bottom line. This book was written to change the way leaders think about and drive performance development for their leaders. It takes the guesswork out of performance development and the critical conversation...

Strategie-uitvoering is complex. Drie van de vier organisaties slagen er niet in hun strategieën uit te voeren, ondanks adviesbureaus, een karrevracht literatuur over het onderwerp en alle beschikbare best practices. Maar waarom precies mislukken de meeste strategieën?Op basis van toonaangevend onderzoek, echte verhalen, praktijkvoorbeelden en praktische tools neemt de auteur je mee in de wereld van waarden, overtuigingen, emoties en vaak verborgen onderliggende motivatiekrachten d...