Lean Six Sigma entered the aviation and aerospace industries in 1993 in response to significant changes affecting these industries. Since then, Lean Six Sigma has made monumental contributions to the aerospace system. A robust Lean Six Sigma program serves the aviation and aerospace industry well because it gives managers and frontline workers a common language to unite their efforts to improve overall performance and quality. Lean Six Sigma management practices have provided tailor-made s...

This book not only presents the overall development of quality function deployment (QFD) and what it has been used for to date but a new product support orientation by which it can be employed. It is product and service “system” focused and presents how blending the processes and elements of supportability and analysis into a QFD-modeled methodology can achieve optimal cost savings and performance efficiency and effectiveness. In addition, a working model is provided that will assist those...

This textbook introduces logistics from a broad perspective to include all activities throughout the product and service life cycle pertaining to supply chain and logistics management, the physical supply and distribution of products, and the corresponding maintenance and support.It recognizes the mutual interdependence of the major functional areas of the organization including marketing, production, and finance. The emphasis throughout the text is on logistics in the context of a...