David Broadbent presented a number of theories round a case study at the OMG 'BPM Think Tank' in November 2008 in Putten, Netherlands. The main points were that lots of organisations suffer from some or all of the following: • No Cross-functional communication or co-operation. • No understanding of the end-to-end process • No ownership of the end-to-end process • Blame culture • Silo mentality • Resistance to change • Lack of process capability maturity to actually implement change A numbe...

Poultry are a major source of valuable high-quality protein for much of the world's population, so food security is heavily dependent on maintaining poultry health. They are also increasingly important as specialist hobby animals in back-yard flocks. Despite this, veterinarians specializing in the care and health of these important domestic animals are few and far between, and many vets in small animal practice have little real experience of poultry health management and disease. Providing...

Help your students to develop the geographical skills and knowledge they need to succeed using this new Edition Student book, which includes new case studies and practice questions. Written by our expert author team, the new edition is structured to provide support for A-Level Geography learners of all abilities. The book includes:· Activities and regular review questions to reinforce geographical knowledge and build up core geographical skills· Clear explanations to help st...

Megamonster, from Children's author David Walliams.On a volcanic island, in the middle of shark-infested waters, stands The Cruel School. The lessons are appalling, the school dinners are revolting and the teachers are terrifying – especially the mysterious Science teacher Doctor Doktur.When Larker is sent to the school, she quickly realises something very odd is going on… something involving Doctor Doktur, a pair of strange spectacles, and a ‘Monsterfication Machine’. And ...

Hot on the heels of the 500 Words: Black Lives Matter competition hosted by Virgin Radio in July, this audiobook contains a selection of inspiring, moving and poignant short stories from 500 Words: Black Lives Matter submitted by children from across the country and read by David Tennant, Amanda Abbington, Stephen Graham, Gugu Mbatha-Raw, Vivienne Acheampong, Jude Owusu, Angellica Bell, Michael Underwood, Nicole Kidman, Jim Broadbent, Sanjeev Bhaskar, Shobna Gulati, Rebecca Gethin...

Six wonderfully fun and festive audio stories to entertain little ones over the Christmas season.Six entertaining audio readings of best-loved festive stories for children of three years and over to enjoy at Christmas.Compiled by HarperCollins Children’s Books, this audio download is a magical collection showcasing some of the best-loved characters in children’s literature – perfect for families and friends to share at Christmas time!Playlist:The Cr...

Canada is a world leader in biological control research. Reporting the status of biocontrol agents released in Canada over the last decade, this book presents case studies by target pest that evaluate the impact of biocontrol and recommend future priorities. In addition to a new chapter on future targets and an appendix listing established agents, this edition contains information of interest to a global audience, and chapters that address effects of invasive species and climate change.

Seven of the best-loved springtime stories to entertain your little one over Easter.Seven entertaining audio readings of best-loved children’s springtime stories for children of three years and over to enjoy over Easter!This audio download is a heritage-rich collection showcasing some of the best-loved characters in children’s literature. Compiled by HarperCollins Children’s Books, it features popular stories by John Bond, Nick Butterworth, Judith Kerr, David Walliams and R...

Der französische Bildhauer Auguste Bartholdi tourt durch die Vereinigten Staaten, um Geld für sein neuestes Projekt zu sammeln: die Freiheitsstatue! Doch der Gefängnisdirektor Abraham Locker will auf der Felseninsel vor New York lieber ein ausbruchsicheres Gefängnis bauen und sabotiert Bartholdis Pläne, wo er kann. Zum Glück hält Lucky Luke seine schützende Hand über den Franzosen. Deshalb soll er ihn auch nach Europa begleiten, um den Transport der Statue nach Amerika zu sichern. Luke, de...