What do you want for yourself in the next five, ten years? Do your plans involve marriage, kids, a new job? These are the questions a real estate agent might ask in an attempt to unearth information they can employ to complete a sale, which as Upsold shows, often results in upselling. In this book, sociologist Max Besbris shows how agents successfully upsell, inducing buyers to spend more than their initially stated price ceilings. His research reveals how face-to-face interaction...

Extreme weather is increasing in scale and severity as global warming worsens. While poorer communities are typically most vulnerable to the negative effects of climate change, even well-resourced communities are increasingly vulnerable as climate-related storms intensify. Yet little is known about how middle-class communities are responding to these storms and the resulting damage. In Soaking the Middle Class, sociologists Anna Rhodes and Max Besbris examine how a middle-class co...