Create a fresh, intentional approach to meetingsWhen meetings draw employees away from day-to-day tasks but fail to reach their intended outcome, it has huge costs to the organization. All too often, this happens because meetings lack purpose—people gather together to discuss a problem but don’t know how to approach it strategically.Consider that the typical leader spends at least 10 hours a week in meetings with an average of five people. Now, assume each of those individu...

Retaining the broad yet practical approach of previous editions, this popular textbook has been fully updated with research and theory from the last two decades to guide students through the concepts and principles of group dynamics. It now includes a brand-new introductory chapter, three new chapters on diversity and inclusion, creativity and design, and virtual groups, and dedicated chapters on communication and perception. Each chapter features in-class 'Try this!' activities that promo...