Queensland’s tropics provide numerous environments for enjoyable walking: lush rainforests, cloud-shrouded mountains, extinct volcanoes, savanna woodlands, and magnificent beaches on the coast and Great Barrier Reef islands. This book brings together more than 150 of the best walks, tracks or trails in Queensland’s tropics, located within the coastal strip between Rockhampton and Cooktown. Walks vary from short boardwalk strolls in the lowland rainforests of Daintree National Park to 4-6 day ...

For the first time in a single volume, this book brings together more than 150 of the best walks, tracks or trails in Victoria, which can be walked, cycled or driven by the moderately fit individual. They are located in national and state parks, state forests, conservation reserves, historic parks and local government and public easements. Other routes follow state highways, old railways and gold routes, or pass bushranger haunts and back roads linking towns, historical and geological or geog...

For the first time in a single volume, this book brings together more than 140 of the best walks, tracks or trails in New South Wales, which can be walked by the moderately fit individual. They are located in national parks, coastal parks, state forests, conservation reserves, historic parks and local government and public easements. Other routes follow state highways, minor roads, coastal cliffs, old gold routes, or pass bushranger haunts and back roads linking towns and historical features....

Rapid changes in healthcare and public health offer tremendous opportunities to focus on process improvement. Public health departments and agencies increasingly work collaboratively with hospitals and other community partners to promote knowledge and improve collective impact through public and private sector coalitions. Solving Population Health Problems through Collaboration brings together population health experts and leaders to examine evidence-based intervention strategies,...

Performance management, often referred to as process management, is a strategy that can be used to achieve an optimum mix of quality, safety, patient satisfaction and solvency. The basis of performance management is the effective use of resources, as measured by quantifying processes and outcomes using key performance indicators (KPIs) – core measures that gauge the performance of an organization in particular areas. There is more to performance management than selecting a few KPIs from a ...

First published in 1994, The Complete Guide to Finding the Birds of Australia was the first ever book of its type in Australia – a complete guide to locating every resident bird species in Australia, plus supplementary information on where to find rarities, migratory species and logistical information. This fully revised second edition expands on the best-selling appeal of the first, describing the best-known sites for all of Australia’s endemic birds, plus vagrants and regular migrants such ...

The new and fully updated and expanded edition of the bestselling security classic.Written by renowned ex-SAS security expert Andrew Kain, this handbook provides the most reliable, authoritative and respected security information on the market. Don’t leave home without it on your smartphone, laptop or ereader!Andrew Kain served in the SAS for 11 years, leaving in 1990 to set up AKE Group, a world leader in the field of risk mitigation. In this fully updated...

Take Care of Your Customers--or Someone Else Will!Legendary ServiceGreat customer service is a concept organizations love to be known for. Yet most people consider the service they receive to be average, at best. Successful companies make the connection between legendary customer service and a thriving business--they recognize that the way employees treat customers is directly related to the way managers treat employees.Kelsey Young is an optimist...

Digital Video Surveillance and Security provides a blueprint for the IP-based electronic security system clients need, allowing security professionals to protect their client's place of business or home. The author gives detailed plans on the best camera position, areas of coverage, and hardware and software to select to maximize the effectiveness of newer lower-cost networked technologies. Clear, step-by-step descriptions and detailed illustrations describe the integration of such compone...

The 1940s were exciting times for women, heralding new looks and, crucially, new hair styles. Vintage Hair Styles of the 1940s provides a complete guide to those hair styles. It takes a step-by-step approach to demonstrate how to achieve the styles for yourself or for your clients at home, in a salon or in the studio. More than thirty of the most common styles of the decade are illustrated with over 1,000 colour photographs and diagrams. It also charts the history of 1940s hair fashion and...

The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change management, and process performance. Featuring detailed design guidance and valuable tips, this bo...

Booderee National Park at Jervis Bay, 200km south of Sydney, attracts over 450 000 visitors each year. The park has many special features, including dramatic wave cut platforms and sea caves, some of the whitest beach sands in Australia, and very high densities of native predators such as the Powerful Owl and the Diamond Python. This book outlines the biology and ecology of Booderee National Park. Booderee packs an extraordinary level of biodiversity into a small area (roughly 6500 hectares),...