Rapid advances in artificial intelligence (AI) are manifesting in increasingly sophisticated technologies and systems contributing to the digital transformation of organizations. These technological innovations involve the use of automation agents adding value through increased efficiency, effectiveness, service quality, and other performance-related dimensions.Motivated by the possibilities afforded by AI in organizational contexts of use, as well as by the challenges associated w...

"AI Prompt Engineering: The Future of Language Generation" is a book that covers the cutting-edge field of AI-powered language generation, from the basics of AI prompt engineering to advanced techniques and best practices for building intelligent chatbots and other conversational systems. Written with the help of experts in the field, the book covers fundamental concepts and technologies such as NLP and ML, techniques and tools used in AI-powered language generation systems, practical exam...

Artificial Intelligence is transforming industries and reshaping society, making AI literacy essential in today's fast-evolving digital landscape. This comprehensive guide introduces generative AI concepts for beginners, offering foundational knowledge on technologies like GPT-4, Large Language Models (LLMs), and neural networks. It explores the inner workings of GPT-4 and LLMs, the structure and function of deep learning and neural networks, and practical applications of AI technologies a...

This edited volume elucidates how artificial intelligence (AI) can enable customer service to achieve higher customer engagement, superior user experiences, and increased well-being among customers and employees.As customer expectations dictate 24/7 availability from service departments and market pressures call for lower costs with higher efficiency, businesses have accepted that AI is vital in maintaining customer satisfaction. Yet, firms face tough challenges in choosing the rig...

This book analyses various models of value creation in projects and businesses by applying different forms of Artificial Intelligence in their products and services. First presenting the main concepts and ideas behind AI, Wodecki assesses different models of technology-based value creation based upon the analysis of over 400 case studies. This framework shows how AI may influence both value creation and competitive advantage (efficiency, creativity and flexibility) within a modern organiza...

Generative AI is a disruptive technology that has the potential to transform many aspects of how computer science is taught. Like previous innovations such as high-level programming languages and block-based programming languages, generative AI lowers the technical expertise necessary to create working programs, bringing the power of computation to more people. The programming process is already changing as a result of its presence, even for expert programmers. It also poses significant ch...

This open access book constitutes revised selected papers from the workshops held at the 25th International Conference on Agile Software Development, XP 2024, which took place in Bozen-Bolzano, Italy, during June 04-07, 2024.XP is the premier agile software development conference combining research and practice. It is a unique forum where agile researchers, practitioners, thought leaders, coaches, and trainers get together to present and discuss their most recent innovations, resea...

This book investigates the phenomenon of artificial intelligence (AI) in the accounting world. It integrates accounting competencies with specific competencies in AI and other digital technologies and offers an interdisciplinary perspective.First, the authors review and discuss the literature to summarize and systematize extant research on digitalization in accounting. Second, case studies are included to illustrate the potential impact of AI in business contexts in terms of opport...

Artificial intelligence (AI) has driven businesses to adopt new business practices rapidly, enhance product development and services, has helped to power AI-based market intelligence and customer insights, and improve customer relationship management. This timely book addresses the use of AI in marketing.This book also explores the dark side of AI in marketing management and discusses ethics and transparency of automated decision-making in AI applications, data privacy, cyber secur...

Generative AI in Software Development: A Practical Guide for Engineering Leaders explores how large language models and generative tools are fundamentally changing the way software is created, tested, and maintained. This isn’t a theoretical or academic deep dive; it’s a practical, grounded guide for developers, product teams, and tech leaders who want to understand how generative AI can be embedded into real-world software workflows. From writing and debugging code to generating ...

This seven-volume set LNCS 14054-14060 constitutes the proceedings of the 25th International Conference, HCI International 2023, in Copenhagen, Denmark, in July 2023.For the HCCII 2023 proceedings, a total of 1578 papers and 396 posters was carefully reviewed and selected from 7472 submissions. Additionally, 267 papers and 133 posters are included in the volumes of the proceedings published after the conference, as “Late Breaking Work”.These papers were organized in the fol...

Innovations in Artificial Intelligence and Human Computer Interaction in the Digital Era investigates the interaction and growing interdependency of the HCI and AI fields, which are not usually addressed in traditional approaches. Chapters explore how well AI can interact with users based on linguistics and user-centered design processes, especially with the advances of AI and the hype around many applications. Other sections investigate how HCI and AI can mutually benefit from a closer as...