This audiobook is narrated using advanced AI voice technology, offering a clear and engaging listening experience. "Never Split the Difference" is a groundbreaking guide to negotiation that shows how empathy, psychology, and human connection can achieve extraordinary results. Based on real-life experience from high-stakes hostage situations, it reveals powerful tools such as tactical empathy, mirroring, labeling emotions, and calibrated questions. These strategies are not just for business...

The Rowman & Littlefield Handbook of Policing, Communication, and Society brings together well-regarded academics and experienced practitioners to explore how communication intersects with policing in areas such as cop-culture, race and ethnicity, terrorism and hate crimes, social media, police reform, crowd violence, and many more. By combining research and theory in criminology, psychology, and communication, this handbook provides a foundation for identifying and understanding many of t...