Until recently, sales managers received no specific training for their jobs. However, selling has become more complex with the emergence of regulations and more sophisticated customers. Sales managers need to inspire and achieve sales results by managing teams of professionals and other resources. To do so, they need guidance on dealing with issues that arise in these broader aspects of their role.This concise guide for sales managers is based on a well-known sales management techn...

Mary Beth Rogers has led an eventful life rooted in the weeds of Texas politics, occasionally savoring a few victories—particularly the 1990 governor's race when, as campaign manager for Ann Richards, she did the impossible and put a Democratic woman in office. She also learned to absorb her losses—after all, she was a liberal feminist in America's most aggressively conservative state.Rogers's road to a political life was complex. Candidly and vulnerably, she shares both public and...

In the 2014 midterm election, Democrats in Texas did not receive even 40 percent of the statewide vote; Republicans swept the tables both in Texas and nationally. But even after two decades of democratic losses, there is a path to turn Texas blue, argues Mary Beth Rogers - if Democrats are smart enough to see and follow it.Rogers is the last person to successfully campaign-manage a Democrat, Governor Ann Richards, to the statehouse in Austin. In a lively narrative, Rogers tells the ...

Barbara Jordan was the first African American to serve in the Texas Senate since Reconstruction, the first black woman elected to Congress from the South, and the first to deliver the keynote address at a national party convention. Yet Jordan herself remained a mystery, a woman so private that even her close friends did not know the name of the illness that debilitated her for two decades until it struck her down at the age of fifty-nine.In Barbara Jordan, Mary Bet...

Mary Beth Rogers has led an eventful life rooted in the weeds of Texas politics, occasionally savoring a few victories—particularly the 1990 governor’s race when, as campaign manager for Ann Richards, she did the impossible and put a Democratic woman in office. She also learned to absorb her losses—after all, she was a liberal feminist in America’s most aggressively conservative state.Rogers’s road to a political life was complex. Candidly and vulnerably, she shares both public and...

"Cold Anger is an important book about the empowerment of working-class communities through church-based social activism. Such activism is certainly not new, but the conscious merger of community organizing tactics with religious beliefs may be. The organizing approach comes from Aul Alinsky and his Industrial Areas Foundations (IAF). . . . The book is structured around the political life of Ernesto Cortes, Jr., the lead IAF organizer who has earned recognition as one of the most powerful ...

Ainda que grande parte das empresas dependa de um pequeno número de clientes para gerar a maior parte dos lucros, quase nada – ou muito pouco – é feito para gerenciar esses clientes especiais, conhecidos como key accounts. Em KAM – Key Account Management: como gerenciar os clientes estratégicos da sua empresa para vender mais e melhor, Malcolm McDonald e Beth Rogers apresentam uma metodologia sólida e objetiva para que seu negócio alcance o máximo do potencial desses consumidores. Nesta ob...

Malcolm McDonald on Key Account Management explores the challenges of winning, retaining and developing key accounts. Key accounts are customers who help their suppliers grow, and consequently, they wield significant power. Although they are the key to market share and revenue growth, the costs of serving key accounts can erode profitability unless they are thoroughly understood and managed.Malcolm McDonald on Key Account Management

A playbook for decoding unspoken rules of work culture and accelerating up the corporate ladderEvery workplace operates on a set of unwritten norms that shape its internal culture. While business schools and management programs can provide excellent training in finance, marketing, strategy, and research methods, they rarely prepare students for how to discern these unspoken rules that are crucial for career mobility.Mastering the Corporate Chess Game

The annual—and essential—collection of the newest voices in short fiction, selected this year by Nana Kwame Adjei-Brenyah, Kali Fajardo-Anstine, and Beth Piatote.Who are the most promising short story writers working today? Where do we look to discover the future stars of literary fiction? This book will offer a dozen answers to these questions.The stories collected here represent the most recent winners of the PEN/Robert J. Dau Short Story Prize for Emergi...

… Surrender all to Him,And you will no longer be bound.For in his arms,Peace and love are found.God is always waiting patiently.God is always communicating, sharing His heart and love, and letting us know that He welcomes our fellowship.In her first collection of inspirational poems, Beth Rogers shares God-inspired verse that reflects His love and heart as well as the promise of eternal life for all believers. Her poems share a glimpse into her C...

Bridging the gap between the science of animal welfare, the animals and their owners, this book gives essential advice to practitioners worldwide on how to improve the welfare of all animals.