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  • Soul at Scale

    Maintaining the Human Edge in an Automated World

    von Noah Fleming …
    AI made everyone fast.AI made everyone cheap.AI made everyone the same.That is your opening.While your competitors race to automate every customer touchpoint, their customers are quietly disappearing. Not angry. Indifferent. And indifferent customers don't complain.They simply stop choosing you.Soul at Scale shows you how to win the only race that still matters.For more than ... … Lesen Sie mehr

    € 9,45

    VORBESTELLEN

  • Dealing with Difficult Customers

    How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers

    Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up pandering to them with freebies, discounts, and special attention. That will cost you time and money, and perhaps worse, do little or nothing to solve the root problem.Dealing with … Lesen Sie mehr

    € 10,88

  • The Customer Loyalty Loop

    The Science Behind Creating Great Experiences and Lasting Impressions

    von Noah Fleming …
    How do you grow a truly sustainable business in the hypercompetitive 21st century? By using the practical, psychology-based strategies in this book to dive into the mind of your customer and enhance your business’s customer experience by creating “buying loops” that keep your customers coming back for more.The Customer Loyalty Loop includes proven, science-backed secrets for building legions of … Lesen Sie mehr

    € 11,54

  • Traumrasse Irish Wolfhound

    von Noah Fleming …
    Sind Sie bereit, die majestätische Welt des Irish Wolfhound zu betreten, einer Rasse, die für ihre beeindruckende Größe und sanftmütiges Wesen bekannt ist? Traumrasse: Irish Wolfhound ist eine leidenschaftliche und umfassende Würdigung des sanften Riesen unter den Hunderassen. Dieser Ratgeber führt Sie durch die faszinierende Geschichte und die Ursprünge des Irish Wolfhound. Sie entdecken die … Lesen Sie mehr

    € 9,99

  • Evergreen

    Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving

    An invaluable resource that helps anyone merge high-tech tools with the personal touch to forge lasting bonds and steady profits.Loyal customers are the beating heart of every great business.?Why do so many companies act like adrenalin junkies, chasing after new customers at the expense of creating deeper, more profitable relationships with the ones they already have?Evergreen exposes the mad … Lesen Sie mehr

    € 11,99

  • Hörbuch

    The Customer Loyalty Loop

    The Science Behind Creating Great Experiences and Lasting Impressions

    von Noah Fleming …
    Erzählt von Walter Dixon …

    Ungekürzt

    5 Stunden 50 Min.

    How do you grow a truly sustainable business in the hypercompetitive 21st century? By using the practical, psychology-based strategies in this book to dive into the mind of your customer and enhance your business’s customer experience by creating “buying loops” that keep your customers coming back for more.The Customer Loyalty Loop includes proven, science-backed secrets for building legions of … Lesen Sie mehr

    Zuvor € 26,42 Jetzt € 17,93

  • Hörbuch

    Evergreen

    Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving

    von Noah Fleming …
    Erzählt von Noah Fleming, Walter Dixon …

    Ungekürzt

    7 Stunden 23 Min.

    Loyal customers are the beating heart of every great business.So why do so many companies act like adrenalin junkies, chasing after new customers at the expense of creating deeper, more profitable relationships with the ones they already have?Evergreen exposes the mad pursuit for what it is: a brief spike in metrics and an ongoing revenue drain, as one-time customers fail to return.A better … Lesen Sie mehr

    Zuvor € 28,31 Jetzt € 19,82

  • Hörbuch

    Dealing with Difficult Customers

    How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers

    Ungekürzt

    4 Stunden 50 Min.

    Whether you’re in the trenches or the boardroom, you’re going to encounter demanding, dissatisfied, and disagreeable customers. Are your people (and you) prepared to deal with them?Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up … Lesen Sie mehr

    € 27,37

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    Power of People Skills, The

    How to Eliminate 90% of Your HR Problems and Dramatically Increase Team and Company Morale and Performance

    von Trevor Throness …
    Erzählt von Tom Parks …

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    5 Stunden 41 Min.

    People are the problem. They’re always the problem. If a business person goes home frustrated, if they talk with their significant other about it, if they lay awake at night stewing about it, inevitably the problem is some person at work—a colleague, subordinate, or boss.Handling people issues is every leader’s major headache. It’s what takes up the majority of their time and—more important—the … Lesen Sie mehr

    € 33,98

  • Hörbuch

    The New One Minute Manager

    Erzählt von Dan Woren …

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    A new edition based on the timeless business classic—updated to help today’s readers succeed more quickly in a rapidly changing world.For decades, The One Minute Manager® has helped millions achieve more successful professional and personal lives. While the principles it lays out are timeless, our world has changed drastically since the book’s publication. The exponential rise of technology, … Lesen Sie mehr

    € 15,39

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    The Subtle Art of Not Giving a F*ck

    A Counterintuitive Approach to Living a Good Life

    von Mark Manson …
    Erzählt von Roger Wayne …

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    #1 New York Times Bestseller • More than 10 million Copies SoldIn this generation-defining self-help guide, a superstar blogger cuts through the crap to show us how to stop trying to be ""positive"" all the time so that we can truly become better, happier people.For decades, we’ve been told that positive thinking is the key to a happy, rich life. ""F**k positivity,"" Mark Manson says. ""Let’s be … Lesen Sie mehr

    € 23,09

  • Your AI Survival Guide

    Scraped Knees, Bruised Elbows, and Lessons Learned from Real-World AI Deployments

    von Sol Rashidi …
    Practical and proven AI deployment strategies for non-technical business leadersIn Your AI Survival Guide: Scraped Knees, Bruised Elbows, and Lessons Learned from Real-World AI Deployments, business executive and technologist Sol Rashidi delivers an insightful and practical discussion of how to deploy artificial intelligence in your company. Having helped IBM launch Watson in 2011, Sol has first … Lesen Sie mehr

    € 19,99