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Livre audio

Der moderne Einzelhändler – Band 2: Der Laden mit Profil

Wie Einzelhändler klar zeigen, wofür sie stehen und warum Kunden genau zu ihnen kommen

par Norbert Bauer ...

Lu par Victor Munich (AI) ...

Collection Livre audio 2 - Der moderne Einzelhändler
Version Longue

1 heures 25 min

Fühlst du dich manchmal wie eines von vielen Geschäften in deiner Stadt? Austauschbar und ständig im Kampf gegen den wachsenden Preisdruck? Der moderne Einzelhändler Band 2: Der Laden mit Profil ist dein Wegweiser aus dieser Falle. Als inhabergeführter Einzelhändler reicht es heute nicht mehr aus, mit leeren Floskeln wie bestem Service oder höchster Qualität zu werben. Du brauchst eine echte ... En savoir plus

11,95 €

Fühlst du dich manchmal wie eines von vielen Geschäften in deiner Stadt? Austauschbar und ständig im Kampf gegen den wachsenden Preisdruck? Der moderne Einzelhändler Band 2: Der Laden mit Profil ist dein Wegweiser aus dieser Falle. Als inhabergeführter Einzelhändler reicht es heute nicht mehr aus, mit leeren Floskeln wie bestem Service oder höchster Qualität zu werben. Du brauchst eine echte
... En savoir plus
Livre audio

The Nordstrom Way to Customer Experience Excellence

Creating a Values-Driven Service Culture, 3rd Edition

par Robert Spector, BreAnne O. Reeves ...

Lu par Steve Menasche ...

Version Longue

5 heure 55 min

In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization—in any industry ... En savoir plus

17,28 € ou Gratuit avec Kobo Plus

In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization—in any industry
... En savoir plus
Livre audio

What Customers Hate

Drive Fast and Scalable Growth by Eliminating the Things that Drive Away Business

par Nicholas Webb ...

Lu par James Foster ...

Version Longue

6 heure 10 min

This book will teach you how to eliminate what customers hate and lead your market and customer satisfaction.Whether you’re selling to consumers or business-to-business (B2B), perfection in the marketplace does not exist. When making buying decisions, customers are faced with an array of imperfect choices. The best organizations in the world are not only delivering great customer experience, but ... En savoir plus

22,25 €

This book will teach you how to eliminate what customers hate and lead your market and customer satisfaction.Whether you’re selling to consumers or business-to-business (B2B), perfection in the marketplace does not exist. When making buying decisions, customers are faced with an array of imperfect choices. The best organizations in the world are not only delivering great customer experience, but
... En savoir plus
Livre audio

Shopify Profitability

Strategic Digital Commerce (2026 Edition)

par Azhar ul Haque Sario ...

Lu par Digital Voice Madison G ...

Collection Livre audio 11 - Technology
Version Longue

5 heure 20 min

This audiobook is narrated by a digital voice.Stop chasing sales and start building real profit. This is the definitive 2026 guide for mastering Shopify. Most businesses fail because they focus on "vanity metrics" like total revenue while ignoring the costs that eat their margins. This book fixes that.You will learn to treat your store as a data-driven company. We blend high-level business theory ... En savoir plus

6,36 € ou Gratuit avec Kobo Plus

This audiobook is narrated by a digital voice.Stop chasing sales and start building real profit. This is the definitive 2026 guide for mastering Shopify. Most businesses fail because they focus on "vanity metrics" like total revenue while ignoring the costs that eat their margins. This book fixes that.You will learn to treat your store as a data-driven company. We blend high-level business theory
... En savoir plus
Livre audio

Firebrand

A Tobacco Lawyer's Journey

par Joshua Knelman ...

Lu par Andrew Shaver ...

Version Longue

8 heure 14 min

**"You’ll inhale this tell-all book about the tobacco industry and never look at a No Smoking sign the same way again!"—Margaret Atwood, via TwitterMad Men meets Bad Blood in this addictive, behind-the-scenes globe-trotting narrative of moral ambiguity, law, public policy, and big tobacco.**“Given everything the lawyer knew up to that point about smoking, as far as he could tell, cigarettes ... En savoir plus

23,66 €

**"You’ll inhale this tell-all book about the tobacco industry and never look at a No Smoking sign the same way again!"—Margaret Atwood, via TwitterMad Men meets Bad Blood in this addictive, behind-the-scenes globe-trotting narrative of moral ambiguity, law, public policy, and big tobacco.**“Given everything the lawyer knew up to that point about smoking, as far as he could tell, cigarettes
... En savoir plus
Livre audio

Almost Complete History of Supermarkets, The

par Livy Weeks ...

Lu par Digital Voice Madison G ...

Version Longue

6 heure 50 min

This audiobook is narrated by a digital voice.From dusty corner shops to glistening aisles of endless choice, The Almost Complete History of Supermarkets is a trolley ride through time like no other. With wit, wonder, and a few discount stickers, Livy Weeks explores how the humble grocery store grew into a global powerhouse—changing the way we eat, shop, and impulse-buy chocolate. Packed with ... En savoir plus

4,54 € ou Gratuit avec Kobo Plus

This audiobook is narrated by a digital voice.From dusty corner shops to glistening aisles of endless choice, The Almost Complete History of Supermarkets is a trolley ride through time like no other. With wit, wonder, and a few discount stickers, Livy Weeks explores how the humble grocery store grew into a global powerhouse—changing the way we eat, shop, and impulse-buy chocolate. Packed with
... En savoir plus
Livre audio

Retail Gangster

The Insane, Real-Life Story of Crazy Eddie

par Gary Weiss ...

Lu par Richard Ferrone ...

Version Longue

11 heure 59 min

A biography of the spectacular rise and fall of Eddie Antar, better known as "Crazy Eddie," whose home electronics empire changed the world even as it turned out to be one of the biggest business scams of all timeBack in the fall of 2016 we heard the news about the passing of Eddie Antar, "Crazy Eddie" as he was known to millions of people, the man behind the successful chain of electronic stores ... En savoir plus

Avant 24,99 € Après 21,99 €

A biography of the spectacular rise and fall of Eddie Antar, better known as "Crazy Eddie," whose home electronics empire changed the world even as it turned out to be one of the biggest business scams of all timeBack in the fall of 2016 we heard the news about the passing of Eddie Antar, "Crazy Eddie" as he was known to millions of people, the man behind the successful chain of electronic stores
... En savoir plus
Livre audio

Lost Department Stores of San Francisco (Landmarks)

par Anne Evers Hitz ...

Lu par Ann Richardson ...

Version Longue

4 heure 28 min

In the late nineteenth century, San Francisco's merchant princes built grand stores for a booming city, each with its own niche. For the eager clientele, a trip downtown meant dressing up—hats, gloves, and stockings required—and going to Blum's for Coffee Crunch cake or Townsend's for creamed spinach. The I. Magnin empire catered to a selective upper-class clientele, while middle-class shoppers ... En savoir plus

14,55 € ou Gratuit avec Kobo Plus

In the late nineteenth century, San Francisco's merchant princes built grand stores for a booming city, each with its own niche. For the eager clientele, a trip downtown meant dressing up—hats, gloves, and stockings required—and going to Blum's for Coffee Crunch cake or Townsend's for creamed spinach. The I. Magnin empire catered to a selective upper-class clientele, while middle-class shoppers
... En savoir plus
Livre audio

Dirtbag Billionaire

How Yvon Chouinard Built Patagonia, Made a Fortune, and Gave It All Away

par David Gelles ...

Lu par David Gelles ...

Version Longue

10 heure 19 min

**Named one of Financial Times’s Best Books of 2025New York Times reporter and bestselling author David Gelles reveals how Patagonia became a global leader in doing well by doing good and how other companies are adopting its principles.**This is the inside story of one of the most extraordinary brands in the corporate world, the rare company that is driven by environmental activism instead of ... En savoir plus

23,65 €

**Named one of Financial Times’s Best Books of 2025New York Times reporter and bestselling author David Gelles reveals how Patagonia became a global leader in doing well by doing good and how other companies are adopting its principles.**This is the inside story of one of the most extraordinary brands in the corporate world, the rare company that is driven by environmental activism instead of
... En savoir plus
Livre audio

Arriving Today

From Factory to Front Door -- Why Everything Has Changed About How and What We Buy

par Christopher Mims ...

Lu par James Fouhey ...

Version Longue

11 heure 23 min

The Wall Street Journal technology columnist reveals the fascinating story behind the misleadingly simple phrase shoppers take for granted—“Arriving Today”—in this eye-opening investigation into the new rules of online commerce, transportation, and supply chain management.We are at a tipping point in retail history. While consumers are profiting from the convenience of instant gratification, ... En savoir plus

24,37 €

The Wall Street Journal technology columnist reveals the fascinating story behind the misleadingly simple phrase shoppers take for granted—“Arriving Today”—in this eye-opening investigation into the new rules of online commerce, transportation, and supply chain management.We are at a tipping point in retail history. While consumers are profiting from the convenience of instant gratification,
... En savoir plus
Livre audio

The Kingdom of Prep

The Inside Story of the Rise and (Near) Fall of J.Crew

par Maggie Bullock ...

Lu par Cheryl Smith ...

Version Longue

13 heure 29 min

**One of Vogue's most anticipated books of 2023.A quintessentially American fashion narrative about the rise and fall of the first lifestyle brand, J.Crew, and what the company’s fate means for the shifting landscape of the retail industry.Once upon a time, a no-frills J.Crew rollneck sweater held an almost mystical power—or at least it felt that way. The story of J.Crew is the story of the ... En savoir plus

28,61 €

**One of Vogue's most anticipated books of 2023.A quintessentially American fashion narrative about the rise and fall of the first lifestyle brand, J.Crew, and what the company’s fate means for the shifting landscape of the retail industry.Once upon a time, a no-frills J.Crew rollneck sweater held an almost mystical power—or at least it felt that way. The story of J.Crew is the story of the
... En savoir plus
Livre audio

The Shop Girls of Harpers

The start of the bestselling heartwarming historical saga series from Rosie Clarke

par Rosie Clarke ...

Lu par Juliette Burton ...

Collection Livre audio 1 - Welcome To Harpers Emporium
Version Longue

10 heure 14 min

The beginning of a brand new series from #1 bestselling author Rosie ClarkeWelcome to Harpers of Oxford Street.London 1911When Sally, Beth, Margaret and Rachel meet at a job interview for the wonderful new store in Oxford Street, they have no idea they will become lifelong friends.When all four girls are lucky enough to be selected as sales staff their exciting new adventure begins.Join them as ... En savoir plus

24,18 € ou Gratuit avec Kobo Plus

The beginning of a brand new series from #1 bestselling author Rosie ClarkeWelcome to Harpers of Oxford Street.London 1911When Sally, Beth, Margaret and Rachel meet at a job interview for the wonderful new store in Oxford Street, they have no idea they will become lifelong friends.When all four girls are lucky enough to be selected as sales staff their exciting new adventure begins.Join them as
... En savoir plus
Livre audio

PLR Blueprint

par Gabriel G. Regent ...

Lu par Aadam Smyth ...

Version Longue

30 min

PLR Blueprint: The Ultimate Guide on How to Earn Profits Through PLR, Discover How to Use PLR Products to Earn Massive Income.Selling Private Label Rights products is an exciting and highly profitable business model that will allow you to earn money quickly without actually creating any product and without any technical skills needed. Private Label Rights products allow you to start earning money ... En savoir plus

8,58 € ou Gratuit avec Kobo Plus

PLR Blueprint: The Ultimate Guide on How to Earn Profits Through PLR, Discover How to Use PLR Products to Earn Massive Income.Selling Private Label Rights products is an exciting and highly profitable business model that will allow you to earn money quickly without actually creating any product and without any technical skills needed. Private Label Rights products allow you to start earning money
... En savoir plus
Livre audio

Payment Reconciliation - Transparenz und Kontrolle bei bargeldlosen Zahlungen

Ein umfassender Ratgeber für die Abstimmung von Kartenzahlungen, die Optimierung von Buchhaltungsprozessen und die Vorbereitung auf Audits.

par Daniel Eckstein, Martin Gloor, Sascha Münger, Roger Niederer, Thomas Posad, Sandro Schühle, Temmam Shibib ...

Lu par Evan Ledger ...

Collection series Buchhaltung im Zahlungsverkehr
Version Longue

3 heure 57 min

Haben Sie sich schon mal folgende Frage gestellt: Was geschieht wirklich zwischen einer Kartenzahlung und dem Geldeingang auf Ihrem Konto?Bargeldlose Zahlungen wirken einfach – Karte einstecken, Zahlung bestätigen, fertig. Doch hinter diesem Moment verbirgt sich ein komplexes Zusammenspiel aus technischen Abläufen, Datenabgleichen und finanziellen Risiken. Wer diese Prozesse versteht, kann nicht ... En savoir plus

7,28 € ou Gratuit avec Kobo Plus

Haben Sie sich schon mal folgende Frage gestellt: Was geschieht wirklich zwischen einer Kartenzahlung und dem Geldeingang auf Ihrem Konto?Bargeldlose Zahlungen wirken einfach – Karte einstecken, Zahlung bestätigen, fertig. Doch hinter diesem Moment verbirgt sich ein komplexes Zusammenspiel aus technischen Abläufen, Datenabgleichen und finanziellen Risiken. Wer diese Prozesse versteht, kann nicht
... En savoir plus
Livre audio

Cashier Mastery: Essential Guide, Terminology, and Cashier Interview Questions Answers

par Sumitra Kumari ...

Lu par Digital Voice Maxwell G ...

Version Longue

4 heure 55 min

This audiobook is narrated by a digital voice."Cashier Mastery: Essential Guide, Terminology, and Cashier Interview Questions Answers" is your go-to resource for mastering the role of a cashier. This straightforward guide covers the key terms and concepts every cashier needs to know, along with practical tips for delivering excellent customer service. It also includes common cashier interview ... En savoir plus

7,27 € ou Gratuit avec Kobo Plus

This audiobook is narrated by a digital voice."Cashier Mastery: Essential Guide, Terminology, and Cashier Interview Questions Answers" is your go-to resource for mastering the role of a cashier. This straightforward guide covers the key terms and concepts every cashier needs to know, along with practical tips for delivering excellent customer service. It also includes common cashier interview
... En savoir plus
Livre audio

Ecommerce Retail Strategy for Higher Conversions and Loyal Buyers

par Jordan Phillips ...

Lu par Jordan Phillips ...

Version Longue

1 heures 44 min

Master the art of conversion rate optimization to turn casual website visitors into fiercely loyal e-commerce customers. If you are a digital entrepreneur exhausted by scattered marketing tactics that fail to scale, this practical audio guide delivers a clear, structured path to sustainable growth. Stop chasing fleeting algorithm hacks and start building a cohesive, frictionless customer journey ... En savoir plus

9,09 € ou Gratuit avec Kobo Plus

Master the art of conversion rate optimization to turn casual website visitors into fiercely loyal e-commerce customers. If you are a digital entrepreneur exhausted by scattered marketing tactics that fail to scale, this practical audio guide delivers a clear, structured path to sustainable growth. Stop chasing fleeting algorithm hacks and start building a cohesive, frictionless customer journey
... En savoir plus
Livre audio

Mastering Ecommerce Analytics: Turn Store Data into Revenue

par Hunter Bishop ...

Lu par Hunter Bishop ...

Version Longue

1 heures 44 min

Transform overwhelming store data into profitable business growth with this practical ecommerce analytics playbook. Stop staring at confusing digital marketing metrics and start building a reliable foundation that connects online visitors directly to your bottom line.Perfect for your morning commute or focused work-from-home planning sessions, this empowering guide replaces the anxiety of messy ... En savoir plus

9,09 € ou Gratuit avec Kobo Plus

Transform overwhelming store data into profitable business growth with this practical ecommerce analytics playbook. Stop staring at confusing digital marketing metrics and start building a reliable foundation that connects online visitors directly to your bottom line.Perfect for your morning commute or focused work-from-home planning sessions, this empowering guide replaces the anxiety of messy
... En savoir plus
Livre audio

The Great Beanie Baby Bubble

Mass Delusion and the Dark Side of Cute

par Zac Bissonnette ...

Lu par P.J. Ochlan ...

Version Longue

8 heure 35 min

A bestselling journalist delivers the never-before-told story of the plush animal craze that became the tulip mania of the 1990sIn the annals of consumer crazes, nothing compares to Beanie Babies. In just three years, collectors who saw the toys as a means of speculation made creator Ty Warner, an eccentric college dropout, a billionaire—without advertising or big-box distribution. Beanie Babies ... En savoir plus

15,92 €

A bestselling journalist delivers the never-before-told story of the plush animal craze that became the tulip mania of the 1990sIn the annals of consumer crazes, nothing compares to Beanie Babies. In just three years, collectors who saw the toys as a means of speculation made creator Ty Warner, an eccentric college dropout, a billionaire—without advertising or big-box distribution. Beanie Babies
... En savoir plus
Livre audio

AI in the Trades – Relieved from Quote to Jobsite

Your Practical Workflow Booster 2026

par M. Weber ...

Lu par AI Voice AI Narrator – Synthesized Voice (Google WaveNet de-DE) ...

Collection series Smart Business – AI in Practice
Version Longue

58 min

This audiobook is narrated by an AI Voice. Imagine your quote almost writes itself. You take a photo of damage – and the AI suggests the best repair. Your machines warn you before they break down. And suddenly you have time again for what you truly know how to do: the craft.That is exactly what AI enables in trade businesses. Not future music. But 2026.This audiobook is your toolbox. An ... En savoir plus

13,13 € ou Gratuit avec Kobo Plus

This audiobook is narrated by an AI Voice. Imagine your quote almost writes itself. You take a photo of damage – and the AI suggests the best repair. Your machines warn you before they break down. And suddenly you have time again for what you truly know how to do: the craft.That is exactly what AI enables in trade businesses. Not future music. But 2026.This audiobook is your toolbox. An
... En savoir plus
Livre audio

The Shopping Revolution

How Successful Retailers Win Customers in an Era of Endless Disruption

par Barbara E. Kahn ...

Lu par Lisa Larsen ...

Version Longue

5 heure

We are just witnessing the start of the radical changes in retail that will revolutionize shopping in every way. As Amazon and other disruptors continue to offer ever-greater value, customers' expectations will continue to ratchet up, making winning (and keeping) those customers all the more challenging. For some retailers, the changes will push customers permanently out of their reach—and their ... En savoir plus

14,55 €

We are just witnessing the start of the radical changes in retail that will revolutionize shopping in every way. As Amazon and other disruptors continue to offer ever-greater value, customers' expectations will continue to ratchet up, making winning (and keeping) those customers all the more challenging. For some retailers, the changes will push customers permanently out of their reach—and their
... En savoir plus
Livre audio

Детский мир. Перезагрузка

Реальная история компании, без которой у нас было бы другое детство

par Дмитрий Соколов-Митрич, Дмитрий Соколов-Митрич, Евгения Пищикова, Никита Аронов, Дмитрий Воденников, Анна Козлова, Мариам Петросян, Андрей Аношин, Алена Корк ...

Lu par Андрей Новокрещёнов ...

Version Longue

10 heure 34 min

«Детский мир» — это бренд, знакомый каждому в нашей стране. Первый магазин был открыт в 1957 году, и с тех пор все советские дети мечтали побывать там. Эта книга не только познакомит читателя с подлинной историей «Детского мира», но и даст понимание, какая стратегия помогла магазину остаться на плаву. Вы не только узнаете о бизнес-процессах и сложных решениях компании, но и познакомитесь с ... En savoir plus

11,99 € ou Gratuit avec Kobo Plus

«Детский мир» — это бренд, знакомый каждому в нашей стране. Первый магазин был открыт в 1957 году, и с тех пор все советские дети мечтали побывать там. Эта книга не только познакомит читателя с подлинной историей «Детского мира», но и даст понимание, какая стратегия помогла магазину остаться на плаву. Вы не только узнаете о бизнес-процессах и сложных решениях компании, но и познакомитесь с
... En savoir plus
Livre audio

AI Integration in the Store – Future-Proofing Retail & Sales

Your Practical Workflow Booster 2026

par M. Weber ...

Lu par AI Voice AI Narrator – Synthesized Voice (Google WaveNet de-DE) ...

Collection series Smart Business – AI in Practice
Version Longue

1 heures 3 min

This audiobook is narrated by an AI Voice. What if your store knew which item would be in high demand tomorrow? If every customer received personalized advice – without long waiting times? And returns suddenly halved?That is exactly what AI enables in retail. Not future music. But 2026.This audiobook is your roadmap. An experienced retail consultant guides you – calm, competent, close to practice. ... En savoir plus

13,13 € ou Gratuit avec Kobo Plus

This audiobook is narrated by an AI Voice. What if your store knew which item would be in high demand tomorrow? If every customer received personalized advice – without long waiting times? And returns suddenly halved?That is exactly what AI enables in retail. Not future music. But 2026.This audiobook is your roadmap. An experienced retail consultant guides you – calm, competent, close to practice.
... En savoir plus
Livre audio

The Revenge of Analog

Real Things and Why They Matter

par David Sax ...

Lu par David Sax ...

Version Longue

9 heure 17 min

One of Michiko Kakutani's (New York Times) top ten books of 2016A funny thing happened on the way to the digital utopia. We've begun to fall back in love with the very analog goods and ideas the tech gurus insisted that we no longer needed. Businesses that once looked outdated, from film photography to brick-and-mortar retail, are now springing with new life. Notebooks, records, and stationery ... En savoir plus

Avant 24,99 € Après 21,99 €

One of Michiko Kakutani's (New York Times) top ten books of 2016A funny thing happened on the way to the digital utopia. We've begun to fall back in love with the very analog goods and ideas the tech gurus insisted that we no longer needed. Businesses that once looked outdated, from film photography to brick-and-mortar retail, are now springing with new life. Notebooks, records, and stationery
... En savoir plus
Livre audio

The Design of Everyday Things

Revised and Expanded Edition

par Don Norman ...

Lu par Neil Hellegers ...

Version Longue

10 heure 39 min

Design doesn't have to complicated, which is why this guide to human-centered design shows that usability is just as important as aesthetics.Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door.The fault, argues this ingenious -- even liberating -- book, lies not in ourselves, but in product ... En savoir plus

Avant 24,99 € Après 21,99 €

Design doesn't have to complicated, which is why this guide to human-centered design shows that usability is just as important as aesthetics.Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door.The fault, argues this ingenious -- even liberating -- book, lies not in ourselves, but in product
... En savoir plus

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Livres audio Vente au détail

Der moderne Einzelhändler – Band 2: Der Laden mit Profil

The Nordstrom Way to Customer Experience Excellence

What Customers Hate

Shopify Profitability

Firebrand

Almost Complete History of Supermarkets, The

Retail Gangster

Lost Department Stores of San Francisco (Landmarks)

Dirtbag Billionaire

Arriving Today

The Kingdom of Prep

The Shop Girls of Harpers

PLR Blueprint

Payment Reconciliation - Transparenz und Kontrolle bei bargeldlosen Zahlungen

Cashier Mastery: Essential Guide, Terminology, and Cashier Interview Questions Answers

Ecommerce Retail Strategy for Higher Conversions and Loyal Buyers

Mastering Ecommerce Analytics: Turn Store Data into Revenue

The Great Beanie Baby Bubble

AI in the Trades – Relieved from Quote to Jobsite

The Shopping Revolution

Детский мир. Перезагрузка

AI Integration in the Store – Future-Proofing Retail & Sales

The Revenge of Analog

The Design of Everyday Things