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Livres audio Vente au détail

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  • Livre audio

    Resurrecting Retail

    The Future of Business in a Post-Pandemic World

    par Doug Stephens ...
    Lu par Doug Stephens ...

    Version Longue

    7 heure 58 min

    Few crises in modern history have so completely disrupted every aspect of daily life as has the COVID-19 pandemic. What began as a small medical ripple in Wuhan, China, erupted into a tsunami of epic proportions. Every market, industry, vertical, profession, service and category of product was in some way rocked by its impact. And, for the first time in recorded history, every wheel, cog and gear ... En savoir plus

    15,15 € ou Gratuit avec Kobo Plus

  • Livre audio

    I'll Be Back

    How To Get Customers To Come Back Again & Again

    par Shep Hyken ...
    Lu par Shep Hyken ...

    Version Longue

    4 heure 42 min

    How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers, and turn repeat customers into loyal customers.Renowned customer service and experience expert Shep Hyken maintains that delivering an amazing customer service ... En savoir plus

    12,69 € ou Gratuit avec Kobo Plus

  • Livre audio

    More Than a Hobby

    How a $600 Startup Became America's Home and Craft Superstore (The Inside Story of Hobby Lobby)

    par David Green ...
    Lu par Tom Parks ...

    Version Longue

    5 heure 10 min

    Discover the behind-the-scenes story of the founding and exponential growth of Hobby Lobby.Learn the secrets of retail success from the man you built America's home-and-craft superstore—from the ground up.The retail industry has undergone enormous changes during the last thirty years. But there is one retailer that not only has remained consistent in the fluctuating**—even tenuous—**market but ... En savoir plus

    22,25 €

  • Livre audio

    Детский мир. Перезагрузка

    Реальная история компании, без которой у нас было бы другое детство

    Version Longue

    10 heure 34 min

    «Детский мир» — это бренд, знакомый каждому в нашей стране. Первый магазин был открыт в 1957 году, и с тех пор все советские дети мечтали побывать там. Эта книга не только познакомит читателя с подлинной историей «Детского мира», но и даст понимание, какая стратегия помогла магазину остаться на плаву. Вы не только узнаете о бизнес-процессах и сложных решениях компании, но и познакомитесь с ... En savoir plus

    11,99 € ou Gratuit avec Kobo Plus

  • Livre audio

    Running with Purpose

    How Brooks Outpaced Goliath Competitors to Lead the Pack

    par Jim Weber ...
    Lu par James Weber ...

    Version Longue

    6 heure 51 min

    Read by the author.Discover how Brooks Running Company CEO Jim Weber transformed a failing business into a billion-dollar brand in the ultracompetitive global running market.Running with Purpose is a leadership memoir with insights, inspirational stories, and tangible takeaways for current and aspiring leaders, entrepreneurs, and the 150+ million runners worldwide and those in the broader running ... En savoir plus

    22,25 €

  • Livre audio

    Thriving on the High Street

    A Guide to Keeping Your Business Afloat in a Competitive Market

    Version Longue

    12 heure 43 min

    This audiobook is narrated by a digital voice.In a rapidly changing retail landscape, Thriving on the High Streetis the essential guide for small business owners who want to survive and prosper in today's competitive high street environment. Whether you're opening a new storefront or managing an established one, this book provides actionable strategies to attract customers, manage operations, and ... En savoir plus

    5,45 € ou Gratuit avec Kobo Plus

  • Livre audio

    Family Business

    An Intimate History of John Lewis and the Partnership

    Version Longue

    11 heure 48 min

    From Victoria Glendinning, winner of the Duff Cooper Prize, the James Tait Black Prize and (twice) the Whitbread Prize for Biography.‘It’s Succession in tailcoats and spats … This is a vivid and eye-opening group biography, backgrounded by the rise of supermarket moguls from humble beginnings’ Sunday TimesWho was John Lewis? What story lies behind the retail empire that bears his name? Behind the ... En savoir plus

    22,99 €

  • Livre audio

    Lean Customer Development

    Building Products Your Customers Will Buy

    par Cindy Alvarez ...
    Lu par Chelsea Kwoka ...

    Version Longue

    7 heure 23 min

    How do you develop products that people will actually use and buy? This practical guide shows you how to validate product and company ideas through customer development research-before you waste months and millions on a product or service that no one needs or wants.With a combination of open-ended interviewing and fast and flexible research techniques, you'll learn how your prospective customers ... En savoir plus

    19,10 € ou Gratuit avec Kobo Plus

  • Livre audio

    The Shopping Revolution

    How Successful Retailers Win Customers in an Era of Endless Disruption

    par Barbara E. Kahn ...
    Lu par Lisa Larsen ...

    Version Longue

    5 heure

    We are just witnessing the start of the radical changes in retail that will revolutionize shopping in every way. As Amazon and other disruptors continue to offer ever-greater value, customers' expectations will continue to ratchet up, making winning (and keeping) those customers all the more challenging. For some retailers, the changes will push customers permanently out of their reach—and their ... En savoir plus

    17,28 € ou Gratuit avec Kobo Plus

  • Livre audio

    The Target Story

    How the Iconic Big Box Store Hit the Bullseye and Created an Addictive Retail Experience

    par Bill Chastain ...
    Lu par Kelly D'Ambrosio ...
    Collection series The Business Storybook Series

    Version Longue

    4 heure 6 min

    The Target Story will help you understand and adopt the competitive strategies, workplace culture, and daily business practices that enabled the big box store to become the retail giant it is today.In an industry that has seen constant disruption over the last two decades, Target has experienced tremendous growth. Establishing a strong eCommerce business and cultivating a sought-after in-store ... En savoir plus

    19,07 €

  • Livre audio

    Winner Sells All

    Amazon, Walmart, and the Battle for Our Wallets

    par Jason Del Rey ...
    Lu par Roger Wayne ...

    Version Longue

    10 heure 1 min

    A riveting investigation of the no-holds-barred battle between Amazon and Walmart to become the king of commerce.For years, Walmart and Amazon operated in separate spheres—one a massive brick-and-mortar retailer, the other an online giant. But in 2016, Walmart aggressively moved into the world of e-commerce, while Amazon made big bets in physical retail.The resulting rivalry is a bare-knuckle ... En savoir plus

    24,37 €

  • Livre audio

    The Book of Eastbay

    Two Friends and the Catalog That Changed the Sneaker Business Forever

    Lu par Sean Pratt ...

    Version Longue

    9 heure 28 min

    Unable to contain himself, Rick pitched Art: move back to Wausau and start a business selling shoes. Art said, "What are you, an idiot? Selling shoes**? How is this even worth trying?"**This is the story of Eastbay, a startup tale unlike most you've heard. First it was $5,000 worth of track sneakers sold out of the back of an AMC Gremlin. Then it was a quiet storefront in Wausau, Wisconsin. Then ... En savoir plus

    18,19 € ou Gratuit avec Kobo Plus

  • Livre audio

    The Nordstrom Way to Customer Experience Excellence

    Creating a Values-Driven Service Culture, 3rd Edition

    Version Longue

    5 heure 55 min

    In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization—in any industry ... En savoir plus

    17,28 € ou Gratuit avec Kobo Plus

  • Livre audio

    Shopify Profitability

    Strategic Digital Commerce (2026 Edition)

    Collection Livre audio 11 - Technology

    Version Longue

    5 heure 20 min

    This audiobook is narrated by a digital voice.Stop chasing sales and start building real profit. This is the definitive 2026 guide for mastering Shopify. Most businesses fail because they focus on "vanity metrics" like total revenue while ignoring the costs that eat their margins. This book fixes that.You will learn to treat your store as a data-driven company. We blend high-level business theory ... En savoir plus

    6,36 € ou Gratuit avec Kobo Plus

  • Livre audio

    Dirtbag Billionaire

    How Yvon Chouinard Built Patagonia, Made a Fortune, and Gave It All Away

    par David Gelles ...
    Lu par David Gelles ...

    Version Longue

    10 heure 19 min

    **Named one of Financial Times’s Best Books of 2025New York Times reporter and bestselling author David Gelles reveals how Patagonia became a global leader in doing well by doing good and how other companies are adopting its principles.**This is the inside story of one of the most extraordinary brands in the corporate world, the rare company that is driven by environmental activism instead of ... En savoir plus

    23,65 €

  • Livre audio

    El diseño de las cosas cotidianas

    par Don Norman ...
    Lu par Carlos Quintero ...

    Version Longue

    13 heure 14 min

    El diseño no tiene por qué ser complicado, por eso esta guía de diseño centrado en el ser humano muestraque la usabilidad es tan importante como la estética. Incluso los más inteligentespueden sentirse ineptos al no saber qué interruptor de la luz o del hornohay que encender, o si hay que empujar, tirar o deslizar una puerta. Laculpa, argumenta este ingenioso —incluso liberador— libro, no ... En savoir plus

    23,65 €

  • Livre audio

    Rich's

    A Southern Institution

    par Jeff Clemmons ...
    Lu par Chris Abernathy ...

    Version Longue

    6 heure 9 min

    The storied history of the iconic Atlanta department store.In 1867, less than three years after the Civil War left the city in ruins, Hungarian Jewish immigrant Morris Rich opened a small dry goods store on what is now Peachtree Street in downtown Atlanta, Georgia. Over time, his brothers Emanuel and Daniel joined the business; within a century, it became a retailing dynasty. Join historian Jeff ... En savoir plus

    19,10 € ou Gratuit avec Kobo Plus

  • Livre audio

    The Virtual Sales Handbook

    A Hands-on Approach to Engaging Customers

    Version Longue

    4 heure 58 min

    Learn to engage your B2B customers through effective virtual sales meetings and presentationsThe global COVID-19 pandemic has radically changed how business-to-business companies interact with their customers. The traditional face-to-face meeting has quickly become a thing of the past—the virtual customer engagement model is the new normal. To secure existing and future revenue streams in the ... En savoir plus

    14,55 € ou Gratuit avec Kobo Plus

  • Livre audio

    Der moderne Einzelhändler – Band 2: Der Laden mit Profil

    Wie Einzelhändler klar zeigen, wofür sie stehen und warum Kunden genau zu ihnen kommen

    par Norbert Bauer ...
    Lu par Victor Munich (AI) ...
    Collection Livre audio 2 - Der moderne Einzelhändler

    Version Longue

    1 heures 25 min

    Fühlst du dich manchmal wie eines von vielen Geschäften in deiner Stadt? Austauschbar und ständig im Kampf gegen den wachsenden Preisdruck? Der moderne Einzelhändler Band 2: Der Laden mit Profil ist dein Wegweiser aus dieser Falle. Als inhabergeführter Einzelhändler reicht es heute nicht mehr aus, mit leeren Floskeln wie bestem Service oder höchster Qualität zu werben. Du brauchst eine echte ... En savoir plus

    11,95 €

  • Livre audio

    Cashier Mastery: Essential Guide, Terminology, and Cashier Interview Questions Answers

    Version Longue

    4 heure 55 min

    This audiobook is narrated by a digital voice."Cashier Mastery: Essential Guide, Terminology, and Cashier Interview Questions Answers" is your go-to resource for mastering the role of a cashier. This straightforward guide covers the key terms and concepts every cashier needs to know, along with practical tips for delivering excellent customer service. It also includes common cashier interview ... En savoir plus

    7,27 € ou Gratuit avec Kobo Plus

  • Livre audio

    Damaged Goods

    The Rise and Fall of Sir Philip Green

    par Oliver Shah ...
    Lu par Oliver Shah ...

    Version Longue

    12 heure 11 min

    Penguin Audio presents Damaged Goods written and read by Oliver Shah.DISCOVER THE SHOCKING TRUTH BEHIND THE BUSINESS AND LIFESTYLE OF SIR PHILIP GREENIn this jaw-dropping expose, Oliver Shah uncovers the truth behind one of Britain's biggest business scandals, following Sir Philip Green's journey to the big time, the wild excesses of his heyday and his dramatic demise.Stunning praise for the book: ... En savoir plus

    13,83 €

  • Livre audio

    Dropshipping Shopify Success -Create a Profitable Side Hustle Income with Ecommerce

    Version Longue

    4 heure 15 min

    As you begin to accrue wealth, having multiple revenue streams becomes increasingly vital.Of course, you can set aside a certain percentage of your monthly salary to invest or save up for a rainy day. But given the current rising inflation rate, many of us find it harder to do so now than ever before.That is, unless you are able to set up various income sources. Thankfully, with rapid ... En savoir plus

    9,51 € ou Gratuit avec Kobo Plus

  • Livre audio

    The Design of Everyday Things

    Revised and Expanded Edition

    par Don Norman ...
    Lu par Neil Hellegers ...

    Version Longue

    10 heure 39 min

    Design doesn't have to complicated, which is why this guide to human-centered design shows that usability is just as important as aesthetics.Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door.The fault, argues this ingenious -- even liberating -- book, lies not in ourselves, but in product ... En savoir plus

    Avant 24,99 € Après 21,99 €

  • Livre audio

    What Customers Hate

    Drive Fast and Scalable Growth by Eliminating the Things that Drive Away Business

    par Nicholas Webb ...
    Lu par James Foster ...

    Version Longue

    6 heure 10 min

    This book will teach you how to eliminate what customers hate and lead your market and customer satisfaction.Whether you’re selling to consumers or business-to-business (B2B), perfection in the marketplace does not exist. When making buying decisions, customers are faced with an array of imperfect choices. The best organizations in the world are not only delivering great customer experience, but ... En savoir plus

    22,25 €