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Inclui eBooks

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Com 30 horas de audição

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Inclui eBooks

Inclui audiolivros

Com 30 horas de audição

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Audiolivro
de ,

Disponível:
. Sem compromisso, cancele quando quiser em kobo.com/account/subscriptions.

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1 audiolivro mensal

+ Teste gratuito de 30 dias

Oferta especial

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GRATUITO

Recomendados para você

Audiolivro

Audiolivro

I'll Be Back

How To Get Customers To Come Back Again & Again

de Shep Hyken ...

Narrado por Shep Hyken ...

Integral

4 horas 42 min

How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers, and turn repeat customers into loyal customers.Renowned customer service and experience expert Shep Hyken maintains that delivering an amazing customer service ... Leia mais

R$ 69,86

How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers, and turn repeat customers into loyal customers.Renowned customer service and experience expert Shep Hyken maintains that delivering an amazing customer service
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Audiolivro

Audiolivro

More Than a Hobby

How a $600 Startup Became America's Home and Craft Superstore (The Inside Story of Hobby Lobby)

de David Green ...

Narrado por Tom Parks ...

Integral

5 horas 10 min

Discover the behind-the-scenes story of the founding and exponential growth of Hobby Lobby.Learn the secrets of retail success from the man you built America's home-and-craft superstore—from the ground up.The retail industry has undergone enormous changes during the last thirty years. But there is one retailer that not only has remained consistent in the fluctuating**—even tenuous—**market but ... Leia mais

R$ 120,13

Discover the behind-the-scenes story of the founding and exponential growth of Hobby Lobby.Learn the secrets of retail success from the man you built America's home-and-craft superstore—from the ground up.The retail industry has undergone enormous changes during the last thirty years. But there is one retailer that not only has remained consistent in the fluctuating**—even tenuous—**market but
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Audiolivro

Audiolivro

Детский мир. Перезагрузка

Реальная история компании, без которой у нас было бы другое детство

de Дмитрий Соколов-Митрич, Дмитрий Соколов-Митрич, Евгения Пищикова, Никита Аронов, Дмитрий Воденников, Анна Козлова, Мариам Петросян, Андрей Аношин, Алена Корк ...

Narrado por Андрей Новокрещёнов ...

Integral

10 horas 34 min

«Детский мир» — это бренд, знакомый каждому в нашей стране. Первый магазин был открыт в 1957 году, и с тех пор все советские дети мечтали побывать там. Эта книга не только познакомит читателя с подлинной историей «Детского мира», но и даст понимание, какая стратегия помогла магазину остаться на плаву. Вы не только узнаете о бизнес-процессах и сложных решениях компании, но и познакомитесь с ... Leia mais

R$ 44,90

«Детский мир» — это бренд, знакомый каждому в нашей стране. Первый магазин был открыт в 1957 году, и с тех пор все советские дети мечтали побывать там. Эта книга не только познакомит читателя с подлинной историей «Детского мира», но и даст понимание, какая стратегия помогла магазину остаться на плаву. Вы не только узнаете о бизнес-процессах и сложных решениях компании, но и познакомитесь с
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Audiolivro

Audiolivro

Running with Purpose

How Brooks Outpaced Goliath Competitors to Lead the Pack

de Jim Weber ...

Narrado por James Weber ...

Integral

6 horas 51 min

Read by the author.Discover how Brooks Running Company CEO Jim Weber transformed a failing business into a billion-dollar brand in the ultracompetitive global running market.Running with Purpose is a leadership memoir with insights, inspirational stories, and tangible takeaways for current and aspiring leaders, entrepreneurs, and the 150+ million runners worldwide and those in the broader running ... Leia mais

R$ 120,13

Read by the author.Discover how Brooks Running Company CEO Jim Weber transformed a failing business into a billion-dollar brand in the ultracompetitive global running market.Running with Purpose is a leadership memoir with insights, inspirational stories, and tangible takeaways for current and aspiring leaders, entrepreneurs, and the 150+ million runners worldwide and those in the broader running
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Audiolivro

Audiolivro

Thriving on the High Street

A Guide to Keeping Your Business Afloat in a Competitive Market

de David Morgan ...

Narrado por Digital Voice Madison G ...

Integral

12 horas 43 min

This audiobook is narrated by a digital voice.In a rapidly changing retail landscape, Thriving on the High Streetis the essential guide for small business owners who want to survive and prosper in today's competitive high street environment. Whether you're opening a new storefront or managing an established one, this book provides actionable strategies to attract customers, manage operations, and ... Leia mais

R$ 30,00

This audiobook is narrated by a digital voice.In a rapidly changing retail landscape, Thriving on the High Streetis the essential guide for small business owners who want to survive and prosper in today's competitive high street environment. Whether you're opening a new storefront or managing an established one, this book provides actionable strategies to attract customers, manage operations, and
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Audiolivro

Audiolivro

Family Business

An Intimate History of John Lewis and the Partnership

de Victoria Glendinning ...

Narrado por Julia Franklin ...

Integral

11 horas 48 min

From Victoria Glendinning, winner of the Duff Cooper Prize, the James Tait Black Prize and (twice) the Whitbread Prize for Biography.‘It’s Succession in tailcoats and spats … This is a vivid and eye-opening group biography, backgrounded by the rise of supermarket moguls from humble beginnings’ Sunday TimesWho was John Lewis? What story lies behind the retail empire that bears his name? Behind the ... Leia mais

R$ 100,76

From Victoria Glendinning, winner of the Duff Cooper Prize, the James Tait Black Prize and (twice) the Whitbread Prize for Biography.‘It’s Succession in tailcoats and spats … This is a vivid and eye-opening group biography, backgrounded by the rise of supermarket moguls from humble beginnings’ Sunday TimesWho was John Lewis? What story lies behind the retail empire that bears his name? Behind the
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Audiolivro

Audiolivro

Resurrecting Retail

The Future of Business in a Post-Pandemic World

de Doug Stephens ...

Narrado por Doug Stephens ...

Integral

7 horas 58 min

Few crises in modern history have so completely disrupted every aspect of daily life as has the COVID-19 pandemic. What began as a small medical ripple in Wuhan, China, erupted into a tsunami of epic proportions. Every market, industry, vertical, profession, service and category of product was in some way rocked by its impact. And, for the first time in recorded history, every wheel, cog and gear ... Leia mais

R$ 82,89

Few crises in modern history have so completely disrupted every aspect of daily life as has the COVID-19 pandemic. What began as a small medical ripple in Wuhan, China, erupted into a tsunami of epic proportions. Every market, industry, vertical, profession, service and category of product was in some way rocked by its impact. And, for the first time in recorded history, every wheel, cog and gear
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Audiolivro

Audiolivro

RETAIL SUCCESS IN AN ONLINE WORLD

How to Compete and Win in the Amazon Era

de Rob Fishman ...

Narrado por Stephen R. Thorne ...

Integral

5 horas 42 min

With all the technological and economic shifts leading to significant change in the world of retailing, it's important to understand what really works—as well as what really doesn't—in the current retail selling environment. Surviving and thriving in this market means not just meeting, but exceeding, customer expectations. In this book, you learn what makes that possible: a nurturing relationship ... Leia mais

R$ 95,09

With all the technological and economic shifts leading to significant change in the world of retailing, it's important to understand what really works—as well as what really doesn't—in the current retail selling environment. Surviving and thriving in this market means not just meeting, but exceeding, customer expectations. In this book, you learn what makes that possible: a nurturing relationship
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Audiolivro

Audiolivro

G.O.A.T. Wisdom

How to Build a Truly Great Business--From the Founders of Beekman 1802

de Dr. Brent Ridge, Josh Kilmer-Purcell ...

Narrado por Josh Kilmer-Purcell, Brent Ridge, Christopher P. Brown ...

Integral

8 horas 45 min

Have you ever wanted to create a business that's not only good but great? Have you ever felt as though you're destined to do something bigger and more significant with your life? If so, you should know that you don't need millions in funding, a marketing department, or influencer status.If you have an idea, the determination to bring it to life, a deep and abiding belief in your product, and a ... Leia mais

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Have you ever wanted to create a business that's not only good but great? Have you ever felt as though you're destined to do something bigger and more significant with your life? If so, you should know that you don't need millions in funding, a marketing department, or influencer status.If you have an idea, the determination to bring it to life, a deep and abiding belief in your product, and a
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Audiolivro

Audiolivro

PLR Blueprint

de Gabriel G. Regent ...

Narrado por Aadam Smyth ...

Integral

30 min

PLR Blueprint: The Ultimate Guide on How to Earn Profits Through PLR, Discover How to Use PLR Products to Earn Massive Income.Selling Private Label Rights products is an exciting and highly profitable business model that will allow you to earn money quickly without actually creating any product and without any technical skills needed. Private Label Rights products allow you to start earning money ... Leia mais

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PLR Blueprint: The Ultimate Guide on How to Earn Profits Through PLR, Discover How to Use PLR Products to Earn Massive Income.Selling Private Label Rights products is an exciting and highly profitable business model that will allow you to earn money quickly without actually creating any product and without any technical skills needed. Private Label Rights products allow you to start earning money
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Audiolivro

Audiolivro

Lean Customer Development

Building Products Your Customers Will Buy

de Cindy Alvarez ...

Narrado por Chelsea Kwoka ...

Integral

7 horas 23 min

How do you develop products that people will actually use and buy? This practical guide shows you how to validate product and company ideas through customer development research-before you waste months and millions on a product or service that no one needs or wants.With a combination of open-ended interviewing and fast and flexible research techniques, you'll learn how your prospective customers ... Leia mais

R$ 105,11

How do you develop products that people will actually use and buy? This practical guide shows you how to validate product and company ideas through customer development research-before you waste months and millions on a product or service that no one needs or wants.With a combination of open-ended interviewing and fast and flexible research techniques, you'll learn how your prospective customers
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Audiolivro

Audiolivro

The Shopping Revolution

How Successful Retailers Win Customers in an Era of Endless Disruption

de Barbara E. Kahn ...

Narrado por Lisa Larsen ...

Integral

5 horas

We are just witnessing the start of the radical changes in retail that will revolutionize shopping in every way. As Amazon and other disruptors continue to offer ever-greater value, customers' expectations will continue to ratchet up, making winning (and keeping) those customers all the more challenging. For some retailers, the changes will push customers permanently out of their reach—and their ... Leia mais

R$ 95,09

We are just witnessing the start of the radical changes in retail that will revolutionize shopping in every way. As Amazon and other disruptors continue to offer ever-greater value, customers' expectations will continue to ratchet up, making winning (and keeping) those customers all the more challenging. For some retailers, the changes will push customers permanently out of their reach—and their
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Audiolivro

Audiolivro

The Target Story

How the Iconic Big Box Store Hit the Bullseye and Created an Addictive Retail Experience

de Bill Chastain ...

Narrado por Kelly D'Ambrosio ...

Séries series The Business Storybook Series
Integral

4 horas 6 min

The Target Story will help you understand and adopt the competitive strategies, workplace culture, and daily business practices that enabled the big box store to become the retail giant it is today.In an industry that has seen constant disruption over the last two decades, Target has experienced tremendous growth. Establishing a strong eCommerce business and cultivating a sought-after in-store ... Leia mais

R$ 105,11

The Target Story will help you understand and adopt the competitive strategies, workplace culture, and daily business practices that enabled the big box store to become the retail giant it is today.In an industry that has seen constant disruption over the last two decades, Target has experienced tremendous growth. Establishing a strong eCommerce business and cultivating a sought-after in-store
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Audiolivro

Audiolivro

Winner Sells All

Amazon, Walmart, and the Battle for Our Wallets

de Jason Del Rey ...

Narrado por Roger Wayne ...

Integral

10 horas 1 min

A riveting investigation of the no-holds-barred battle between Amazon and Walmart to become the king of commerce.For years, Walmart and Amazon operated in separate spheres—one a massive brick-and-mortar retailer, the other an online giant. But in 2016, Walmart aggressively moved into the world of e-commerce, while Amazon made big bets in physical retail.The resulting rivalry is a bare-knuckle ... Leia mais

R$ 145,17

A riveting investigation of the no-holds-barred battle between Amazon and Walmart to become the king of commerce.For years, Walmart and Amazon operated in separate spheres—one a massive brick-and-mortar retailer, the other an online giant. But in 2016, Walmart aggressively moved into the world of e-commerce, while Amazon made big bets in physical retail.The resulting rivalry is a bare-knuckle
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Audiolivro

Audiolivro

The Book of Eastbay

Two Friends and the Catalog That Changed the Sneaker Business Forever

de Art Juedes, Rick Gering ...

Narrado por Sean Pratt ...

Integral

9 horas 28 min

Unable to contain himself, Rick pitched Art: move back to Wausau and start a business selling shoes. Art said, "What are you, an idiot? Selling shoes**? How is this even worth trying?"**This is the story of Eastbay, a startup tale unlike most you've heard. First it was $5,000 worth of track sneakers sold out of the back of an AMC Gremlin. Then it was a quiet storefront in Wausau, Wisconsin. Then ... Leia mais

R$ 100,10

Unable to contain himself, Rick pitched Art: move back to Wausau and start a business selling shoes. Art said, "What are you, an idiot? Selling shoes**? How is this even worth trying?"**This is the story of Eastbay, a startup tale unlike most you've heard. First it was $5,000 worth of track sneakers sold out of the back of an AMC Gremlin. Then it was a quiet storefront in Wausau, Wisconsin. Then
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Audiolivro

Audiolivro

The Virtual Sales Handbook

A Hands-on Approach to Engaging Customers

de Christian Milner Nymand, Mante Kvedare ...

Narrado por Barry Abrams ...

Integral

4 horas 58 min

Learn to engage your B2B customers through effective virtual sales meetings and presentationsThe global COVID-19 pandemic has radically changed how business-to-business companies interact with their customers. The traditional face-to-face meeting has quickly become a thing of the past—the virtual customer engagement model is the new normal. To secure existing and future revenue streams in the ... Leia mais

R$ 80,07

Learn to engage your B2B customers through effective virtual sales meetings and presentationsThe global COVID-19 pandemic has radically changed how business-to-business companies interact with their customers. The traditional face-to-face meeting has quickly become a thing of the past—the virtual customer engagement model is the new normal. To secure existing and future revenue streams in the
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Audiolivro

Audiolivro

Der moderne Einzelhändler – Band 2: Der Laden mit Profil

Wie Einzelhändler klar zeigen, wofür sie stehen und warum Kunden genau zu ihnen kommen

de Norbert Bauer ...

Narrado por Victor Munich (AI) ...

Séries Audiolivro 2 - Der moderne Einzelhändler
Integral

1 hora 25 min

Fühlst du dich manchmal wie eines von vielen Geschäften in deiner Stadt? Austauschbar und ständig im Kampf gegen den wachsenden Preisdruck? Der moderne Einzelhändler Band 2: Der Laden mit Profil ist dein Wegweiser aus dieser Falle. Als inhabergeführter Einzelhändler reicht es heute nicht mehr aus, mit leeren Floskeln wie bestem Service oder höchster Qualität zu werben. Du brauchst eine echte ... Leia mais

R$ 70,22

Fühlst du dich manchmal wie eines von vielen Geschäften in deiner Stadt? Austauschbar und ständig im Kampf gegen den wachsenden Preisdruck? Der moderne Einzelhändler Band 2: Der Laden mit Profil ist dein Wegweiser aus dieser Falle. Als inhabergeführter Einzelhändler reicht es heute nicht mehr aus, mit leeren Floskeln wie bestem Service oder höchster Qualität zu werben. Du brauchst eine echte
... Leia mais
Audiolivro

Audiolivro

Cashier Mastery: Essential Guide, Terminology, and Cashier Interview Questions Answers

de Sumitra Kumari ...

Narrado por Digital Voice Maxwell G ...

Integral

4 horas 55 min

This audiobook is narrated by a digital voice."Cashier Mastery: Essential Guide, Terminology, and Cashier Interview Questions Answers" is your go-to resource for mastering the role of a cashier. This straightforward guide covers the key terms and concepts every cashier needs to know, along with practical tips for delivering excellent customer service. It also includes common cashier interview ... Leia mais

R$ 40,01

This audiobook is narrated by a digital voice."Cashier Mastery: Essential Guide, Terminology, and Cashier Interview Questions Answers" is your go-to resource for mastering the role of a cashier. This straightforward guide covers the key terms and concepts every cashier needs to know, along with practical tips for delivering excellent customer service. It also includes common cashier interview
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Audiolivro

Audiolivro

Damaged Goods

The Rise and Fall of Sir Philip Green

de Oliver Shah ...

Narrado por Oliver Shah ...

Integral

12 horas 11 min

Penguin Audio presents Damaged Goods written and read by Oliver Shah.DISCOVER THE SHOCKING TRUTH BEHIND THE BUSINESS AND LIFESTYLE OF SIR PHILIP GREENIn this jaw-dropping expose, Oliver Shah uncovers the truth behind one of Britain's biggest business scandals, following Sir Philip Green's journey to the big time, the wild excesses of his heyday and his dramatic demise.Stunning praise for the book: ... Leia mais

R$ 80,66

Penguin Audio presents Damaged Goods written and read by Oliver Shah.DISCOVER THE SHOCKING TRUTH BEHIND THE BUSINESS AND LIFESTYLE OF SIR PHILIP GREENIn this jaw-dropping expose, Oliver Shah uncovers the truth behind one of Britain's biggest business scandals, following Sir Philip Green's journey to the big time, the wild excesses of his heyday and his dramatic demise.Stunning praise for the book:
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Audiolivro

Audiolivro

Dropshipping Shopify Success -Create a Profitable Side Hustle Income with Ecommerce

de Elisabeth Evers, Vernon Hands ...

Narrado por James Norris ...

Integral

4 horas 15 min

As you begin to accrue wealth, having multiple revenue streams becomes increasingly vital.Of course, you can set aside a certain percentage of your monthly salary to invest or save up for a rainy day. But given the current rising inflation rate, many of us find it harder to do so now than ever before.That is, unless you are able to set up various income sources. Thankfully, with rapid ... Leia mais

R$ 52,33

As you begin to accrue wealth, having multiple revenue streams becomes increasingly vital.Of course, you can set aside a certain percentage of your monthly salary to invest or save up for a rainy day. But given the current rising inflation rate, many of us find it harder to do so now than ever before.That is, unless you are able to set up various income sources. Thankfully, with rapid
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Audiolivro

Audiolivro

The Design of Everyday Things

Revised and Expanded Edition

de Don Norman ...

Narrado por Neil Hellegers ...

Integral

10 horas 39 min

Design doesn't have to complicated, which is why this guide to human-centered design shows that usability is just as important as aesthetics.Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door.The fault, argues this ingenious -- even liberating -- book, lies not in ourselves, but in product ... Leia mais

R$ 148,99

Design doesn't have to complicated, which is why this guide to human-centered design shows that usability is just as important as aesthetics.Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door.The fault, argues this ingenious -- even liberating -- book, lies not in ourselves, but in product
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Audiolivro

Audiolivro

What Customers Hate

Drive Fast and Scalable Growth by Eliminating the Things that Drive Away Business

de Nicholas Webb ...

Narrado por James Foster ...

Integral

6 horas 10 min

This book will teach you how to eliminate what customers hate and lead your market and customer satisfaction.Whether you’re selling to consumers or business-to-business (B2B), perfection in the marketplace does not exist. When making buying decisions, customers are faced with an array of imperfect choices. The best organizations in the world are not only delivering great customer experience, but ... Leia mais

R$ 120,13

This book will teach you how to eliminate what customers hate and lead your market and customer satisfaction.Whether you’re selling to consumers or business-to-business (B2B), perfection in the marketplace does not exist. When making buying decisions, customers are faced with an array of imperfect choices. The best organizations in the world are not only delivering great customer experience, but
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Audiolivro

Audiolivro

The Nordstrom Way to Customer Experience Excellence

Creating a Values-Driven Service Culture, 3rd Edition

de Robert Spector, BreAnne O. Reeves ...

Narrado por Steve Menasche ...

Integral

5 horas 55 min

In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization—in any industry ... Leia mais

R$ 95,09

In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization—in any industry
... Leia mais
Audiolivro

Audiolivro

Shopify Profitability

Strategic Digital Commerce (2026 Edition)

de Azhar ul Haque Sario ...

Narrado por Digital Voice Madison G ...

Séries Audiolivro 11 - Technology
Integral

5 horas 20 min

This audiobook is narrated by a digital voice.Stop chasing sales and start building real profit. This is the definitive 2026 guide for mastering Shopify. Most businesses fail because they focus on "vanity metrics" like total revenue while ignoring the costs that eat their margins. This book fixes that.You will learn to treat your store as a data-driven company. We blend high-level business theory ... Leia mais

R$ 35,00

This audiobook is narrated by a digital voice.Stop chasing sales and start building real profit. This is the definitive 2026 guide for mastering Shopify. Most businesses fail because they focus on "vanity metrics" like total revenue while ignoring the costs that eat their margins. This book fixes that.You will learn to treat your store as a data-driven company. We blend high-level business theory
... Leia mais

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Recomendados para você

Audiolivros sobre Vendas a retalho

I'll Be Back

More Than a Hobby

Детский мир. Перезагрузка

Running with Purpose

Thriving on the High Street

Family Business

Resurrecting Retail

RETAIL SUCCESS IN AN ONLINE WORLD

G.O.A.T. Wisdom

PLR Blueprint

Lean Customer Development

The Shopping Revolution

The Target Story

Winner Sells All

The Book of Eastbay

The Virtual Sales Handbook

Der moderne Einzelhändler – Band 2: Der Laden mit Profil

Cashier Mastery: Essential Guide, Terminology, and Cashier Interview Questions Answers

Damaged Goods

Dropshipping Shopify Success -Create a Profitable Side Hustle Income with Ecommerce

The Design of Everyday Things

What Customers Hate

The Nordstrom Way to Customer Experience Excellence

Shopify Profitability