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  • The Diary of Anna Gorgon

    The Seventh Fortune

    This thrilling tale of travel on the western plains reveals that the universal truths of life were as non-optional then as they are now. This expanded diary of Anna Gorgon illustrates the power of covenants and the fruit of unconditional kindness. An excellent and exciting read. - Dr. Lloyd Olson ... Leia mais

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  • The Hound of Tooty River

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    Terry Toivo desperately wanted to hide from his legend; an outlaw which every sheriff wanted out of town. Branded as the Ghost of Fort Rice, a title earned by cheating the gallows, Terry finds unexpected and unwelcomed help to turn his life around, to include a judge that declared him married to his nemesis. Hounded by an Indian tracker, his journey takes him from complete reprobation to a ... Leia mais

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  • Audiolivro

    Survive and Enrich Yourself in the Credit Crunch

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    Integral

    1 hora 23 min

    This book is for you if you are worried about:- skyrocketing fuel and heating costs- rising food bills- expensive mortgage payments- the threat of losing some or all of your income- the nightmare scenario of losing your homeIf you’re facing the prospect of having to work extra hours, take a second job or cut back on spending to make ends meet, then don’t panic.There’s no need to give up family ... Leia mais

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    Golden Rules Effective Listening

    de David Ryder ...
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    You've got through to the prospective customer either or the phone or in person. It's taken preparation, effort, persistence and a slice of luck. But there you are with that one opportunity to make a sale, secure a deal.What on earth do you say? How do you win the prospect over? How do you persuade them that you have the right product or service for them? You've heard that "people buy people", but ... Leia mais

    R$ 25,84

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    Golden Rules Handling Objections

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    42 min

    You need new customers. You've got your list of prospects. You are prepared to make the phone calls and press the flesh. But one problem keeps plaguing your mind.How do you deal with the objections that will inevitably come up? How do you turn the prospect around? What do you say to someone who completely throws you with some obscure objection. And how do you know if they are serious or just ... Leia mais

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    The 7 Biggest Mistakes When Making Sales Calls

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    You need customers but don't know how to get them.You do NOT want: gurus talking in lofty terms about having the right attitude, understanding psychology and other great sounding but ultimately unhelpful theories.You do want: a SIMPLE, practical guide on how to sell over the phone or how to arrange meetings that you can convert to sales. No gimmicks. No tricks. No nonsense.And you want it written ... Leia mais

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    Flying, No Fear!

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    Written by an airline pilot and a clinical psychologist, this combination of practical explanation and self-help techniques is the definitive guide to help anyone overcome their fear of flying.Sometimes unnecessary anxiety is caused by events which airline crews may take for granted, including aspects of flights that are mystifying and even alarming to less frequent flyers. This new edition ... Leia mais

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    Recruiting the Right Staff

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    Employing the right people is critical to the success of any business. Appointing the wrong person can be expensive, not only in monetary terms but also in terms of wasted time and energy. It can also lead to internal conflict, higher absenteeism, and lost production time. Recruitment is not simply about discovering ways to get hold of someone quickly and cheaply to fill a gap; it is about an ... Leia mais

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    Successful Selling

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    We are all in the business of selling. Selling our products and our services, selling our company, and especially selling ourselves. So whether you are selling business to business, or business to consumer, this audiobook will tell you in simple steps how to close more sales and win more business. Topics covered include:How to build better rapport with your prospectsHow to sell to the right ... Leia mais

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    Handling Confrontation at Work

    Psychological SelfDefense for the Workplace

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    This guide is primarily concerned with the safety of the person and the minimising of potential physical conflict and personal injury.This guide looks at awareness of potential behaviour patterns that may lead to aggressiveness; avoidance of situations where the potential for aggressive behaviour exists; interpretation of non-verbal communications signals; control and de-escalation techniques; an ... Leia mais

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    Giving Confident Presentations

    Improve Your Public Speaking and Get the Results You Want

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    Making a presentation strikes fear into many hearts. It ranks alongside going to the dentist or being put into a cage with a hungry lion or two! Wherever it sits along the fear scale for you, this guide is designed to get through it, if not actually reaching the point of enjoying giving a presentation. This guide includes: how to research and prepare a presentation; how to structure a presentation ... Leia mais

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    Better Budgeting for Your Business

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    In an increasingly cost conscious world, control over your organisation's income and expenditure is vital. For most successful organisations, this control begins with a budgeting process that sets the scene and forms the basis for the business operation for the year ahead. But for many people, budgeting is a time-consuming nuisance to be endured with as little patience and commitment as is ... Leia mais

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