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Pré-encomenda
1 audiolivro mensal

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Soul at Scale

Maintaining the Human Edge in an Automated World

de Noah Fleming ...

AI made everyone fast.AI made everyone cheap.AI made everyone the same.That is your opening.While your competitors race to automate every customer touchpoint, their customers are quietly disappearing. Not angry. Indifferent. And indifferent customers don't complain.They simply stop choosing you.Soul at Scale shows you how to win the only race that still matters.For more than ... ... Leia mais

R$ 50,03

Pré-venda

AI made everyone fast.AI made everyone cheap.AI made everyone the same.That is your opening.While your competitors race to automate every customer touchpoint, their customers are quietly disappearing. Not angry. Indifferent. And indifferent customers don't complain.They simply stop choosing you.Soul at Scale shows you how to win the only race that still matters.For more than ...
... Leia mais
Dealing with Difficult Customers

How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers

de Noah Fleming, Shawn Veltman ...

Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up pandering to them with freebies, discounts, and special attention. That will cost you time and money, and perhaps worse, do little or nothing to solve the root problem.Dealing with ... Leia mais

R$ 61,69

Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up pandering to them with freebies, discounts, and special attention. That will cost you time and money, and perhaps worse, do little or nothing to solve the root problem.Dealing with
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The Customer Loyalty Loop

The Science Behind Creating Great Experiences and Lasting Impressions

de Noah Fleming ...

How do you grow a truly sustainable business in the hypercompetitive 21st century? By using the practical, psychology-based strategies in this book to dive into the mind of your customer and enhance your business’s customer experience by creating “buying loops” that keep your customers coming back for more.The Customer Loyalty Loop includes proven, science-backed secrets for building legions of ... Leia mais

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How do you grow a truly sustainable business in the hypercompetitive 21st century? By using the practical, psychology-based strategies in this book to dive into the mind of your customer and enhance your business’s customer experience by creating “buying loops” that keep your customers coming back for more.The Customer Loyalty Loop includes proven, science-backed secrets for building legions of
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Evergreen

Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving

de Noah Fleming, Alan Weiss ...

An invaluable resource that helps anyone merge high-tech tools with the personal touch to forge lasting bonds and steady profits.Loyal customers are the beating heart of every great business.?Why do so many companies act like adrenalin junkies, chasing after new customers at the expense of creating deeper, more profitable relationships with the ones they already have?Evergreen exposes the mad ... Leia mais

R$ 76,99

An invaluable resource that helps anyone merge high-tech tools with the personal touch to forge lasting bonds and steady profits.Loyal customers are the beating heart of every great business.?Why do so many companies act like adrenalin junkies, chasing after new customers at the expense of creating deeper, more profitable relationships with the ones they already have?Evergreen exposes the mad
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Audiolivro

Audiolivro

Soul at Scale

Maintaining the Human Edge in an Automated World

de Noah Fleming ...

Narrado por Noah Fleming ...

Integral

3 horas 30 min

AI made everyone fast.AI made everyone cheap.AI made everyone the same.That is your opening.While your competitors race to automate every customer touchpoint, their customers are quietly disappearing. Not angry. Indifferent. And indifferent customers don't complain.They simply stop choosing you.Soul at Scale shows you how to win the only race that still matters.For more than two decades, Noah ... Leia mais

R$ 51,29

Pré-venda

AI made everyone fast.AI made everyone cheap.AI made everyone the same.That is your opening.While your competitors race to automate every customer touchpoint, their customers are quietly disappearing. Not angry. Indifferent. And indifferent customers don't complain.They simply stop choosing you.Soul at Scale shows you how to win the only race that still matters.For more than two decades, Noah
... Leia mais
Audiolivro

Audiolivro

The Customer Loyalty Loop

The Science Behind Creating Great Experiences and Lasting Impressions

de Noah Fleming ...

Narrado por Walter Dixon ...

Integral

5 horas 50 min

How do you grow a truly sustainable business in the hypercompetitive 21st century? By using the practical, psychology-based strategies in this book to dive into the mind of your customer and enhance your business’s customer experience by creating “buying loops” that keep your customers coming back for more.The Customer Loyalty Loop includes proven, science-backed secrets for building legions of ... Leia mais

De R$ 140,11 Por R$ 95,09

How do you grow a truly sustainable business in the hypercompetitive 21st century? By using the practical, psychology-based strategies in this book to dive into the mind of your customer and enhance your business’s customer experience by creating “buying loops” that keep your customers coming back for more.The Customer Loyalty Loop includes proven, science-backed secrets for building legions of
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Audiolivro

Audiolivro

Evergreen

Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving

de Noah Fleming ...

Narrado por Noah Fleming, Walter Dixon ...

Integral

7 horas 23 min

Loyal customers are the beating heart of every great business.So why do so many companies act like adrenalin junkies, chasing after new customers at the expense of creating deeper, more profitable relationships with the ones they already have?Evergreen exposes the mad pursuit for what it is: a brief spike in metrics and an ongoing revenue drain, as one-time customers fail to return.A better ... Leia mais

De R$ 150,13 Por R$ 105,11

Loyal customers are the beating heart of every great business.So why do so many companies act like adrenalin junkies, chasing after new customers at the expense of creating deeper, more profitable relationships with the ones they already have?Evergreen exposes the mad pursuit for what it is: a brief spike in metrics and an ongoing revenue drain, as one-time customers fail to return.A better
... Leia mais
Audiolivro

Audiolivro

Dealing with Difficult Customers

How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers

de Noah Fleming, Shawn Veltman, Debra Margles ...

Narrado por Tom Parks, Cristina Panfilio ...

Integral

4 horas 50 min

Whether you’re in the trenches or the boardroom, you’re going to encounter demanding, dissatisfied, and disagreeable customers. Are your people (and you) prepared to deal with them?Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up ... Leia mais

R$ 145,17

Whether you’re in the trenches or the boardroom, you’re going to encounter demanding, dissatisfied, and disagreeable customers. Are your people (and you) prepared to deal with them?Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up
... Leia mais

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Power of People Skills, The

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de Trevor Throness ...

Narrado por Tom Parks ...

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5 horas 41 min

People are the problem. They’re always the problem. If a business person goes home frustrated, if they talk with their significant other about it, if they lay awake at night stewing about it, inevitably the problem is some person at work—a colleague, subordinate, or boss.Handling people issues is every leader’s major headache. It’s what takes up the majority of their time and—more important—the ... Leia mais

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People are the problem. They’re always the problem. If a business person goes home frustrated, if they talk with their significant other about it, if they lay awake at night stewing about it, inevitably the problem is some person at work—a colleague, subordinate, or boss.Handling people issues is every leader’s major headache. It’s what takes up the majority of their time and—more important—the
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A new edition based on the timeless business classic—updated to help today’s readers succeed more quickly in a rapidly changing world.For decades, The One Minute Manager® has helped millions achieve more successful professional and personal lives. While the principles it lays out are timeless, our world has changed drastically since the book’s publication. The exponential rise of technology, ... Leia mais

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The Subtle Art of Not Giving a F*ck

A Counterintuitive Approach to Living a Good Life

de Mark Manson ...

Narrado por Roger Wayne ...

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#1 New York Times Bestseller • More than 10 million Copies SoldIn this generation-defining self-help guide, a superstar blogger cuts through the crap to show us how to stop trying to be ""positive"" all the time so that we can truly become better, happier people.For decades, we’ve been told that positive thinking is the key to a happy, rich life. ""F**k positivity,"" Mark Manson says. ""Let’s be ... Leia mais

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Recomendados para você

Livros narrados por Noah Fleming

Soul at Scale

Dealing with Difficult Customers

The Customer Loyalty Loop

Evergreen

Soul at Scale

The Customer Loyalty Loop

Evergreen

Dealing with Difficult Customers

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