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Traumrasse Irish Wolfhound

par Noah Fleming ...

Sind Sie bereit, die majestätische Welt des Irish Wolfhound zu betreten, einer Rasse, die für ihre beeindruckende Größe und sanftmütiges Wesen bekannt ist? Traumrasse: Irish Wolfhound ist eine leidenschaftliche und umfassende Würdigung des sanften Riesen unter den Hunderassen. Dieser Ratgeber führt Sie durch die faszinierende Geschichte und die Ursprünge des Irish Wolfhound. Sie entdecken die ... En savoir plus

CHF 9.00

Sind Sie bereit, die majestätische Welt des Irish Wolfhound zu betreten, einer Rasse, die für ihre beeindruckende Größe und sanftmütiges Wesen bekannt ist? Traumrasse: Irish Wolfhound ist eine leidenschaftliche und umfassende Würdigung des sanften Riesen unter den Hunderassen. Dieser Ratgeber führt Sie durch die faszinierende Geschichte und die Ursprünge des Irish Wolfhound. Sie entdecken die
... En savoir plus
Dealing with Difficult Customers

How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers

par Noah Fleming, Shawn Veltman ...

Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up pandering to them with freebies, discounts, and special attention. That will cost you time and money, and perhaps worse, do little or nothing to solve the root problem.Dealing with ... En savoir plus

CHF 9.74

Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up pandering to them with freebies, discounts, and special attention. That will cost you time and money, and perhaps worse, do little or nothing to solve the root problem.Dealing with
... En savoir plus
The Customer Loyalty Loop

The Science Behind Creating Great Experiences and Lasting Impressions

par Noah Fleming ...

How do you grow a truly sustainable business in the hypercompetitive 21st century? By using the practical, psychology-based strategies in this book to dive into the mind of your customer and enhance your business’s customer experience by creating “buying loops” that keep your customers coming back for more.The Customer Loyalty Loop includes proven, science-backed secrets for building legions of ... En savoir plus

CHF 10.35

How do you grow a truly sustainable business in the hypercompetitive 21st century? By using the practical, psychology-based strategies in this book to dive into the mind of your customer and enhance your business’s customer experience by creating “buying loops” that keep your customers coming back for more.The Customer Loyalty Loop includes proven, science-backed secrets for building legions of
... En savoir plus
Livre audio

Evergreen

Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving

par Noah Fleming ...

Lu par Noah Fleming, Walter Dixon ...

Version Longue

7 heure 23 min

Loyal customers are the beating heart of every great business.So why do so many companies act like adrenalin junkies, chasing after new customers at the expense of creating deeper, more profitable relationships with the ones they already have?Evergreen exposes the mad pursuit for what it is: a brief spike in metrics and an ongoing revenue drain, as one-time customers fail to return.A better ... En savoir plus

CHF 23.69

Loyal customers are the beating heart of every great business.So why do so many companies act like adrenalin junkies, chasing after new customers at the expense of creating deeper, more profitable relationships with the ones they already have?Evergreen exposes the mad pursuit for what it is: a brief spike in metrics and an ongoing revenue drain, as one-time customers fail to return.A better
... En savoir plus
Livre audio

Dealing with Difficult Customers

How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers

par Noah Fleming, Shawn Veltman, Debra Margles ...

Lu par Tom Parks, Cristina Panfilio ...

Version Longue

4 heure 50 min

Whether you’re in the trenches or the boardroom, you’re going to encounter demanding, dissatisfied, and disagreeable customers. Are your people (and you) prepared to deal with them?Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up ... En savoir plus

CHF 22.91

Whether you’re in the trenches or the boardroom, you’re going to encounter demanding, dissatisfied, and disagreeable customers. Are your people (and you) prepared to deal with them?Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up
... En savoir plus
Livre audio

The Customer Loyalty Loop

The Science Behind Creating Great Experiences and Lasting Impressions

par Noah Fleming ...

Lu par Walter Dixon ...

Version Longue

5 heure 50 min

How do you grow a truly sustainable business in the hypercompetitive 21st century? By using the practical, psychology-based strategies in this book to dive into the mind of your customer and enhance your business’s customer experience by creating “buying loops” that keep your customers coming back for more.The Customer Loyalty Loop includes proven, science-backed secrets for building legions of ... En savoir plus

CHF 22.11

How do you grow a truly sustainable business in the hypercompetitive 21st century? By using the practical, psychology-based strategies in this book to dive into the mind of your customer and enhance your business’s customer experience by creating “buying loops” that keep your customers coming back for more.The Customer Loyalty Loop includes proven, science-backed secrets for building legions of
... En savoir plus

Livre audio

Power of People Skills, The

How to Eliminate 90% of Your HR Problems and Dramatically Increase Team and Company Morale and Performance

par Trevor Throness ...

Lu par Tom Parks ...

Version Longue

5 heure 41 min

People are the problem. They’re always the problem. If a business person goes home frustrated, if they talk with their significant other about it, if they lay awake at night stewing about it, inevitably the problem is some person at work—a colleague, subordinate, or boss.Handling people issues is every leader’s major headache. It’s what takes up the majority of their time and—more important—the ... En savoir plus

CHF 28.44

People are the problem. They’re always the problem. If a business person goes home frustrated, if they talk with their significant other about it, if they lay awake at night stewing about it, inevitably the problem is some person at work—a colleague, subordinate, or boss.Handling people issues is every leader’s major headache. It’s what takes up the majority of their time and—more important—the
... En savoir plus
Livre audio

The New One Minute Manager

par Ken Blanchard, Spencer Johnson ...

Lu par Dan Woren ...

Version Longue

1 heures 27 min

A new edition based on the timeless business classic—updated to help today’s readers succeed more quickly in a rapidly changing world.For decades, The One Minute Manager® has helped millions achieve more successful professional and personal lives. While the principles it lays out are timeless, our world has changed drastically since the book’s publication. The exponential rise of technology, ... En savoir plus

CHF 13.13

A new edition based on the timeless business classic—updated to help today’s readers succeed more quickly in a rapidly changing world.For decades, The One Minute Manager® has helped millions achieve more successful professional and personal lives. While the principles it lays out are timeless, our world has changed drastically since the book’s publication. The exponential rise of technology,
... En savoir plus
Livre audio

The Subtle Art of Not Giving a F*ck

A Counterintuitive Approach to Living a Good Life

par Mark Manson ...

Lu par Roger Wayne ...

Version Longue

5 heure 17 min

#1 New York Times Bestseller • More than 10 million Copies SoldIn this generation-defining self-help guide, a superstar blogger cuts through the crap to show us how to stop trying to be ""positive"" all the time so that we can truly become better, happier people.For decades, we’ve been told that positive thinking is the key to a happy, rich life. ""F**k positivity,"" Mark Manson says. ""Let’s be ... En savoir plus

CHF 19.71

#1 New York Times Bestseller • More than 10 million Copies SoldIn this generation-defining self-help guide, a superstar blogger cuts through the crap to show us how to stop trying to be ""positive"" all the time so that we can truly become better, happier people.For decades, we’ve been told that positive thinking is the key to a happy, rich life. ""F**k positivity,"" Mark Manson says. ""Let’s be
... En savoir plus
Getting Things Done

The Art of Stress-Free Productivity

par David Allen ...

**One of Daniel Pink's 13 Books to Read Before 30The book Lifehack calls "The Bible of business and personal productivity.""A completely revised and updated edition of the blockbuster bestseller from 'the personal productivity guru'"—Fast Company**Since it was first published almost fifteen years ago, David Allen’s Getting Things Done has become one of the most influential business books of its ... En savoir plus

CHF 9.33

**One of Daniel Pink's 13 Books to Read Before 30The book Lifehack calls "The Bible of business and personal productivity.""A completely revised and updated edition of the blockbuster bestseller from 'the personal productivity guru'"—Fast Company**Since it was first published almost fifteen years ago, David Allen’s Getting Things Done has become one of the most influential business books of its
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Overcoming the Five Dysfunctions of a Team

A Field Guide for Leaders, Managers, and Facilitators

par Patrick M. Lencioni ...

Collection Livre 16 - J-B Lencioni Series
Practical exercises and hands-on tools to bring to life the timeless advice found in the author’s best-selling book, The Five Dysfunctions of a TeamIn the years following the publication of Patrick Lencioni's best seller, The Five Dysfunctions of a Team, fans have been clamoring for more information on how to implement the ideas outlined in the book.In Overcoming the Five Dysfunctions of a Team, ... En savoir plus

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Practical exercises and hands-on tools to bring to life the timeless advice found in the author’s best-selling book, The Five Dysfunctions of a TeamIn the years following the publication of Patrick Lencioni's best seller, The Five Dysfunctions of a Team, fans have been clamoring for more information on how to implement the ideas outlined in the book.In Overcoming the Five Dysfunctions of a Team,
... En savoir plus
Self-Promotion for Introverts: The Quiet Guide to Getting Ahead

par Nancy Ancowitz ...

"Filled with tips ... The author’s tone is supportive and she does not argue that introverts should become live wires."--The New York Times"Best Books 2009"--Publishers Weekly"Whatever's behind your reluctance to speak out for yourself, [Self-Promotion for Introverts®] is the first book I've seen with serious research on the topic that leads to a new game plan; it may help you promote yourself ... En savoir plus

CHF 13.74

"Filled with tips ... The author’s tone is supportive and she does not argue that introverts should become live wires."--The New York Times"Best Books 2009"--Publishers Weekly"Whatever's behind your reluctance to speak out for yourself, [Self-Promotion for Introverts®] is the first book I've seen with serious research on the topic that leads to a new game plan; it may help you promote yourself
... En savoir plus

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Livres racontés par Noah Fleming

Traumrasse Irish Wolfhound

Dealing with Difficult Customers

The Customer Loyalty Loop

Evergreen

Dealing with Difficult Customers

The Customer Loyalty Loop

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Power of People Skills, The

The New One Minute Manager

The Subtle Art of Not Giving a F*ck

Getting Things Done

Overcoming the Five Dysfunctions of a Team

Self-Promotion for Introverts: The Quiet Guide to Getting Ahead