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VALENTINE

par Earl Wayne ...

Some men spend their lives running from the past. Valentine is finally ready to face his.After years of carrying guilt, violence, and memories he could never outrun, Valentine returns to the Texas ranch country where he once belonged. He hopes that hard work, familiar faces, open land, and a simpler life might finally bring him the peace he has been searching for. But peace does not come easily ... En savoir plus

CHF 8.05

Some men spend their lives running from the past. Valentine is finally ready to face his.After years of carrying guilt, violence, and memories he could never outrun, Valentine returns to the Texas ranch country where he once belonged. He hopes that hard work, familiar faces, open land, and a simpler life might finally bring him the peace he has been searching for. But peace does not come easily
... En savoir plus
This Star Won't Go Out

The Life and Words of Esther Grace Earl

par Esther Earl, Lori Earl, Wayne Earl ...

The fixed format edition of This Star Won't Go Out, matching the original design of the print edition, without resizable text.A collection of the journals, fiction, letters, and sketches of the late Esther Grace Earl, who passed away in 2010 at the age of 16. Photographs and essays by family and friends help to tell Esther's story, along with an introduction by award-winning author John Green who ... En savoir plus

CHF 12.00

The fixed format edition of This Star Won't Go Out, matching the original design of the print edition, without resizable text.A collection of the journals, fiction, letters, and sketches of the late Esther Grace Earl, who passed away in 2010 at the age of 16. Photographs and essays by family and friends help to tell Esther's story, along with an introduction by award-winning author John Green who
... En savoir plus
Off the Hook

Escaping Toxic Ideology

par Earl Wayne Heflinger ...

The author uses his own personal storyof being born into a Christian fundamentalist family with extreme beliefsto paint a vivid picture of what life is like in toxic ideologies such as fundamentalist religion. The book has three parts. The first describes the spiritual abuse of his childhood due to stifling rules and restrictions inflicted by his parents, caught up in their churchs teachings, on ... En savoir plus

CHF 4.61

The author uses his own personal storyof being born into a Christian fundamentalist family with extreme beliefsto paint a vivid picture of what life is like in toxic ideologies such as fundamentalist religion. The book has three parts. The first describes the spiritual abuse of his childhood due to stifling rules and restrictions inflicted by his parents, caught up in their churchs teachings, on
... En savoir plus
Youth Justice Handbook

Theory, Policy and Practice

Modifié par Wayne Taylor, Rod Earle, Richard Hester ...

What knowledge and skills do you need to practise effectively as a professional within the youth justice system? What values should inform your work with children and young people subject to criminal justice sanctions? These are the central questions addressed by the editors and contributors in this comprehensive new text.The Youth Justice Handbook provides an essential resource for practitioners ... En savoir plus

CHF 57.21

What knowledge and skills do you need to practise effectively as a professional within the youth justice system? What values should inform your work with children and young people subject to criminal justice sanctions? These are the central questions addressed by the editors and contributors in this comprehensive new text.The Youth Justice Handbook provides an essential resource for practitioners
... En savoir plus
Photographic Guide to Longhorned Beetles of Bolivia

Guía Fotográfica de Escarabajos Longicornios de Bolivia

par Steven Wayne Lingafelter, James Earl Wappes, Julieta Ledezma Arias ...

With loss of habitats throughout the world occurring at a staggering rate, it is critical to document what is being lost. This book strives to do that by focusing on longhorned woodboring beetles in Bolivia. Wholesale clearing of large tracts of land kills everything or forces species to move quickly to other areas, disrupting the balance of the ecosystem. This book will help people discover and ... En savoir plus

CHF 23.18

With loss of habitats throughout the world occurring at a staggering rate, it is critical to document what is being lost. This book strives to do that by focusing on longhorned woodboring beetles in Bolivia. Wholesale clearing of large tracts of land kills everything or forces species to move quickly to other areas, disrupting the balance of the ecosystem. This book will help people discover and
... En savoir plus
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What Great Service Leaders Know and Do

Creating Breakthroughs in Service Firms

par James L. Heskett, W. Earl Sasser, Jr., Leonard A. Schlesinger ...

Lu par Wayne Shepherd ...

Version Longue

7 heure 21 min

The service sector has grown to become 80% of the US economy, yet it's poised for a revolution in personalization, big data, and complexity. How can companies design a strategy to compete?The service sector-any company not involved in the production of products-is now 80% of the US economy, and growing part of the world economy. Written by the three leading scholars of service sector management, ... En savoir plus

CHF 16.92 ou Gratuit avec Kobo Plus

The service sector has grown to become 80% of the US economy, yet it's poised for a revolution in personalization, big data, and complexity. How can companies design a strategy to compete?The service sector-any company not involved in the production of products-is now 80% of the US economy, and growing part of the world economy. Written by the three leading scholars of service sector management,
... En savoir plus
Una estrella que no se apaga

par Esther Earl ...

Traduit par Maialen Garagarza Urkia ...

Un testimonio conmovedor sobre el poder de la vida.A Esther Earl le diagnosticaron cáncer de tiroides cuando tenía doce años. Murió en 2010, poco después de cumplir los dieciséis, pero antes inspiró a miles de personas.«Simplemente sé feliz, y si no puedes ser feliz haz cosas que te hagan feliz. O no hagas nada, pero con las personas que te hacen feliz.»Esther Earl fue una adolescente con un ... En savoir plus

CHF 9.00

Un testimonio conmovedor sobre el poder de la vida.A Esther Earl le diagnosticaron cáncer de tiroides cuando tenía doce años. Murió en 2010, poco después de cumplir los dieciséis, pero antes inspiró a miles de personas.«Simplemente sé feliz, y si no puedes ser feliz haz cosas que te hagan feliz. O no hagas nada, pero con las personas que te hacen feliz.»Esther Earl fue una adolescente con un
... En savoir plus
Service Breakthroughs

par James L. Heskett ...

Discover the game-changing strategies of Service Breakthroughs, where Harvard Business School experts unveil innovative service management techniques, breakthrough leadership insights, and the self-reinforcing service cycle to elevate customer satisfaction, retention, and profitability in competitive industries.What Do Citicorp, UPS, and Marriott have in common? They are “breakthrough” service ... En savoir plus

CHF 15.45

Discover the game-changing strategies of Service Breakthroughs, where Harvard Business School experts unveil innovative service management techniques, breakthrough leadership insights, and the self-reinforcing service cycle to elevate customer satisfaction, retention, and profitability in competitive industries.What Do Citicorp, UPS, and Marriott have in common? They are “breakthrough” service
... En savoir plus
The Value Profit Chain

Treat Employees Like Customers and Customers Like

par James L. Heskett, W. Earl Sasser Jr., Leonard A. Schlesinger ...

James Heskett, Earl Sasser, and Leonard Schlesinger reveal powerful new evidence that paying close attention to the employee-customer relationship will enable any organization to be a low-cost provider and achieve superior results -- proving that you can have it all, a goal thought inadvisable just a few short years ago. At the heart of this bold assertion is the authors' indisputable conclusion ... En savoir plus

CHF 15.45

James Heskett, Earl Sasser, and Leonard Schlesinger reveal powerful new evidence that paying close attention to the employee-customer relationship will enable any organization to be a low-cost provider and achieve superior results -- proving that you can have it all, a goal thought inadvisable just a few short years ago. At the heart of this bold assertion is the authors' indisputable conclusion
... En savoir plus
What Great Service Leaders Know and Do

Creating Breakthroughs in Service Firms

par James L. Heskett, W. Earl Sasser Jr., Leonard A. Schlesinger ...

Entire service businesses have been built around the ideas of Heskett, Sasser, and Schlesinger, pioneers in the world of service. Now they test their ideas against the actual experiences of successful and unsuccessful practitioners, as well as against demands of the future, in a book service leaders around the world will use as a guide for years to come.The authors cover every aspect of optimal ... En savoir plus

CHF 20.30

Entire service businesses have been built around the ideas of Heskett, Sasser, and Schlesinger, pioneers in the world of service. Now they test their ideas against the actual experiences of successful and unsuccessful practitioners, as well as against demands of the future, in a book service leaders around the world will use as a guide for years to come.The authors cover every aspect of optimal
... En savoir plus

What God Wants

A Compelling Answer to Humanity's Biggest Question

par Neale Donald Walsch ...

Be careful. This book is dangerous. It explores with startling freshness the most important question you could ever ask, and offers with breathtaking courage the most extraordinary answer you could ever imagine.That answer is so theologically revolutionary and so spiritually empowering that it could change the course of human history. If embraced, it most certainly will change your life.There are ... En savoir plus

CHF 11.60

Be careful. This book is dangerous. It explores with startling freshness the most important question you could ever ask, and offers with breathtaking courage the most extraordinary answer you could ever imagine.That answer is so theologically revolutionary and so spiritually empowering that it could change the course of human history. If embraced, it most certainly will change your life.There are
... En savoir plus
Eternal Life: A New Vision

Beyond Religion, Beyond Theism, Beyond Heaven and Hell

par John Shelby Spong ...

Drawing on a lifetime of wisdom, New York Times bestselling author and controversial religious leader John Shelby Spong continues to challenge traditional Christian theology in Eternal Life: A New Vision. In this remarkable spiritual autobiography about his lifelong struggle with the questions of God and death—a journey that took him beyond theism—he reveals how he ultimately came to believe in ... En savoir plus

CHF 9.32

Drawing on a lifetime of wisdom, New York Times bestselling author and controversial religious leader John Shelby Spong continues to challenge traditional Christian theology in Eternal Life: A New Vision. In this remarkable spiritual autobiography about his lifelong struggle with the questions of God and death—a journey that took him beyond theism—he reveals how he ultimately came to believe in
... En savoir plus

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Recommandé pour vous

Livres racontés par Wayne Earl

VALENTINE

This Star Won't Go Out

Off the Hook

Youth Justice Handbook

Photographic Guide to Longhorned Beetles of Bolivia

What Great Service Leaders Know and Do

Una estrella que no se apaga

Service Breakthroughs

The Value Profit Chain

What Great Service Leaders Know and Do

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What God Wants

Eternal Life: A New Vision