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  • Soul at Scale

    Maintaining the Human Edge in an Automated World

    podle Noah Fleming ...
    AI made everyone fast.AI made everyone cheap.AI made everyone the same.That is your opening.While your competitors race to automate every customer touchpoint, their customers are quietly disappearing. Not angry. Indifferent. And indifferent customers don't complain.They simply stop choosing you.Soul at Scale shows you how to win the only race that still matters.For more than ... ... Přečtěte si více

    208,44 Kč

    Předobjednávka

  • Dealing with Difficult Customers

    How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers

    Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up pandering to them with freebies, discounts, and special attention. That will cost you time and money, and perhaps worse, do little or nothing to solve the root problem.Dealing with ... Přečtěte si více

    256,89 Kč

  • The Customer Loyalty Loop

    The Science Behind Creating Great Experiences and Lasting Impressions

    podle Noah Fleming ...
    How do you grow a truly sustainable business in the hypercompetitive 21st century? By using the practical, psychology-based strategies in this book to dive into the mind of your customer and enhance your business’s customer experience by creating “buying loops” that keep your customers coming back for more.The Customer Loyalty Loop includes proven, science-backed secrets for building legions of ... Přečtěte si více

    272,99 Kč

  • Evergreen

    Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving

    An invaluable resource that helps anyone merge high-tech tools with the personal touch to forge lasting bonds and steady profits.Loyal customers are the beating heart of every great business.?Why do so many companies act like adrenalin junkies, chasing after new customers at the expense of creating deeper, more profitable relationships with the ones they already have?Evergreen exposes the mad ... Přečtěte si více

    312,09 Kč

  • Audiokniha

    The Customer Loyalty Loop

    The Science Behind Creating Great Experiences and Lasting Impressions

    podle Noah Fleming ...
    Čte Walter Dixon ...

    Nezkrácené

    5 hodin/y 50 min

    How do you grow a truly sustainable business in the hypercompetitive 21st century? By using the practical, psychology-based strategies in this book to dive into the mind of your customer and enhance your business’s customer experience by creating “buying loops” that keep your customers coming back for more.The Customer Loyalty Loop includes proven, science-backed secrets for building legions of ... Přečtěte si více

    396,23 Kč nebo zdarma s Kobo Plus

  • Audiokniha

    Soul at Scale

    Maintaining the Human Edge in an Automated World

    podle Noah Fleming ...
    Čte Noah Fleming ...

    Nezkrácené

    3 hodin/y 30 min

    AI made everyone fast.AI made everyone cheap.AI made everyone the same.That is your opening.While your competitors race to automate every customer touchpoint, their customers are quietly disappearing. Not angry. Indifferent. And indifferent customers don't complain.They simply stop choosing you.Soul at Scale shows you how to win the only race that still matters.For more than two decades, Noah ... Přečtěte si více

    213,69 Kč

    Předobjednávka

  • Audiokniha

    Evergreen

    Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving

    podle Noah Fleming ...

    Nezkrácené

    7 hodin/y 23 min

    Loyal customers are the beating heart of every great business.So why do so many companies act like adrenalin junkies, chasing after new customers at the expense of creating deeper, more profitable relationships with the ones they already have?Evergreen exposes the mad pursuit for what it is: a brief spike in metrics and an ongoing revenue drain, as one-time customers fail to return.A better ... Přečtěte si více

    437,96 Kč nebo zdarma s Kobo Plus

  • Audiokniha

    Dealing with Difficult Customers

    How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers

    Nezkrácené

    4 hodin/y 50 min

    Whether you’re in the trenches or the boardroom, you’re going to encounter demanding, dissatisfied, and disagreeable customers. Are your people (and you) prepared to deal with them?Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up ... Přečtěte si více

    604,88 Kč

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  • Audiokniha

    Power of People Skills, The

    How to Eliminate 90% of Your HR Problems and Dramatically Increase Team and Company Morale and Performance

    podle Trevor Throness ...
    Čte Tom Parks ...

    Nezkrácené

    5 hodin/y 41 min

    People are the problem. They’re always the problem. If a business person goes home frustrated, if they talk with their significant other about it, if they lay awake at night stewing about it, inevitably the problem is some person at work—a colleague, subordinate, or boss.Handling people issues is every leader’s major headache. It’s what takes up the majority of their time and—more important—the ... Přečtěte si více

    750,94 Kč

  • Audiokniha

    The New One Minute Manager

    Nezkrácené

    1 hodina 27 min

    A new edition based on the timeless business classic—updated to help today’s readers succeed more quickly in a rapidly changing world.For decades, The One Minute Manager® has helped millions achieve more successful professional and personal lives. While the principles it lays out are timeless, our world has changed drastically since the book’s publication. The exponential rise of technology, ... Přečtěte si více

    340,09 Kč

  • Audiokniha

    The Subtle Art of Not Giving a F*ck

    A Counterintuitive Approach to Living a Good Life

    podle Mark Manson ...
    Čte Roger Wayne ...

    Nezkrácené

    5 hodin/y 17 min

    #1 New York Times Bestseller • More than 10 million Copies SoldIn this generation-defining self-help guide, a superstar blogger cuts through the crap to show us how to stop trying to be ""positive"" all the time so that we can truly become better, happier people.For decades, we’ve been told that positive thinking is the key to a happy, rich life. ""F**k positivity,"" Mark Manson says. ""Let’s be ... Přečtěte si více

    510,25 Kč

  • Your AI Survival Guide

    Scraped Knees, Bruised Elbows, and Lessons Learned from Real-World AI Deployments

    podle Sol Rashidi ...
    Practical and proven AI deployment strategies for non-technical business leadersIn Your AI Survival Guide: Scraped Knees, Bruised Elbows, and Lessons Learned from Real-World AI Deployments, business executive and technologist Sol Rashidi delivers an insightful and practical discussion of how to deploy artificial intelligence in your company. Having helped IBM launch Watson in 2011, Sol has first ... Přečtěte si více

    450,69 Kč