What simple innovation brought billions in new investments to Fidelity? What basic misunderstanding was preventing Office Depot from achieving its growth potential? What surprising insights helped the Mayo Clinic better serve both doctors and patients?The solution in each case was a focus on customer experience, the most powerful—and misunderstood—element of corporate strategy today.Customer experience is, quite simply, how your customers perceive their eve...

Owen has never been to the royal city before, but with his family's farm fully barren in the ongoing drought, it's time for him to strike out on his own and see what opportunities the city may offer. A chance encounter with the Prince throws Owen headlong into the deep inner workings of castle life—which, he quickly learns, is full of secrets. It won't be long before Owen must make his choice: will he become the castle's next secret?

A master has just taken a submissive man to be his new slave in training. Sean takes Chase on an adventure until he gets comfortable with the new leather men lifestyle. But is this what both men truly need to be fulfilled? Warning: This story contains over 9,000 sexy words

Ferdinand Magellan’s daring expedition changed the world forever. In 1519, he set sail to find a western route to the Spice Islands, unknowingly embarking on the greatest voyage in human history. Though he would not live to see the journey completed, his fleet became the first to sail around the globe, proving the Earth’s vastness and interconnectedness.This audiobook takes you on an unforgettable journey through mutiny, uncharted waters, and the ultimate t...

Ride with a father and his son on an amazing journey through America's past.In the summer of 1939, with the nation balanced between the Great Depression and the gathering winds of war, young Jack Newkirk set off on a rickety Harley to see both the New York and San Francisco World's Fairs. He had no way of knowing it was to e the autumn of his youth, and that his entire generation would soon be thrust into the most devastating conflict in history.Seven decad...

This anthology is a collection of short stories inspired by growing up in the Maritimes. There are stories of loss and redemption, finding peace within and without, confronting fear, and growing up in a small town. These stories will bring you back to a much simpler time, while realizing life is never simple.

Die vier letzten Krimis von Harley Quin, dem Lieblingsdetektiv von Agatha ChristieMr. Sattisway geht bei Künstlern und der feinen Gesellschaft ein und aus. So kauft er einem jungen Maler ein Bild eines toten Harlekins ab. Ihm kommt plötzlich ein lange zurück liegender Mordfall in den Sinn. Da taucht Mr. Harley Quin auf und die beiden können den Fall lösen.Eine junge Frau wird erhängt aufgefunden und Mr. Harley Quin gibt Mr. Sattisway einen Tipp, wer der Mörd...

This book was written about the everyday life of man; this includes you and me. We live in a troublesome world. All of us have to make a decision whether to serve God or Satan. I quote a verse found in the King James Bible: Joshua 24:15And if it seem evil unto you to serve the Lord, choose you this day whom ye will serve; To serve God will ensure you of a eternal future of bless, to serve the Devil will ensure you of a eternal future in the lake of fire with the Devil, his demon friends, t...

Her near-death experience is going to send this woman into another man's strong, protective arms.Maggie Burch is trapped in a marriage that hasn't had any spark in it since a tragic miscarriage tore their life apart. Trapped by money, trapped by circumstance, trapped by her own self-doubt, Maggie sees a way out when a gas explosion nearly kills her.When a hunky firefighter saves her, death suddenly doesn't seem like the only option. She tries to fight it, but thoughts of hi...