Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time.The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across—and get what you want. In this guide, which includes a workbook ...

From the author of the acclaimed book Fierce Conversations comes the antidote to some of the most wrongheaded practices of business today.· “Provide anonymous feedback.”· “Hire smart people.”· “Hold people accountable.”These are all sound, business practices, right? Not so fast, says leadership visionary and bestselling author Susan Scott. In fact, these mantras — despite being long-accepted and adopted by business leaders eve...

Fierce Conversations is a way of conducting business. An attitude. A way of life. Communications expert Susan Scott maintains that a single conversation can change the trajectory of a career, marriage or life. Whether these are conversations with yourself, partner, colleagues, customers, family or friends, Fierce Conversations shows you how to have conversations that count. Scott reveals how to:*Overcome the barriers to meaningful conversations*Express who you are and what yo...

Vince Forsberg hasn’t been back to Asbury Park, New Jersey in years. Not since his first serious boyfriend broke his heart. But when he receives an invitation to his childhood best friend's thirtieth birthday party, the pro hockey player is thrust back into his old haunts… and comes face to face with the one man he can’t make himself forget.Joseph Parelli always looked at Vince as the one who got away. He may have messed up once, but he’s older now and more mature. After a life-thr...

Luke Thompson, The Fury's lead singer, is ready for his own redemption tour. He almost destroyed his band because of a broken heart, and thanks to his actions, they've been kicked off their label. But Luke has always been a fighter, and he has a plan to save his band and win back the only woman he's ever loved.Audrey Pierce makes her living dressing rock stars, and is devoted to taking her brand to the next level. When Luke blows back into her life with an offer to help her do just...

Grow your relationship through conversations that make a difference.New York Times bestselling author Susan Scott guides couples through eight must-have conversations to create a fierce love that stands the test of time and grows stronger over the years.Often in our romantic relationships, we long for deep connection, but we don't know how to communicate well and sometimes withhold what we're really thinking and feeling. This can l...

Playing with Pride contains the books in the Pride of the Bedlam series: Skating on Chance, Holding on Tight, and Scoring Slater.Skating on Chance: A hockey defenseman gets a second shot at love with the one man he can't make himself forget, but will their second shot at love be a game-winner, or ring hollow off the post?Holding on Tight: With the overwhelming pressure to have the perfect Christmas, will their first holiday together be their last?Scoring Sl...

Slater Knox is known around the league as the tough enforcer for the Buffalo Bedlam. His popular social media accounts and open relationship with the fans have made him one of the most beloved players in hockey. They've also earned him a spot in the All-Star game, and an invitation to be a bachelor at a charity auction. For all his living in the spotlight, he's hiding a secret... He's in love with his best friend and keeping quiet grows harder each day.Noah Alzado is the newest add...

Susan Scott’s previous books are about keeping mentally and physically strong; what we refer to as resilience - the capacity to cope with everyday challenges and remain well. There is one missing ingredient though if you want to ensure true performance and success and that’s energy. As we hear more and more, ‘you can’t pour from an empty glass’. Energy is what helps us get more done, more easily and to a better standard. It is our oomph and joie de vivre. Our motivation and creativity. It ...

Hire smart people...', 'Hold people accountable...', 'Focus on the client...'.For years, these mantras have been blindly adopted by business leaders everywhere but, as Susan Scott shows, these so-called best practices are ineffectual, cost companies vast sums and drive away the most valuable employees and customers. Yet they are so deeply ingrained in our organisational culture that no one has questioned them, until now.Informed by over a decade of research and work with CE...

When Leo Brennan is traded to the Buffalo Bedlam two weeks after knocking their captain out of the line up on a badly timed hit, the enforcer’s dream life becomes a nightmare. He should be happy about going to a Cup contender, but the fans hate him, his teammates are lukewarm, and everything that could go wrong with the transition, does. He vows to play through the next few months to fulfill his contract, hopefully win the Cup, and then get as far from Buffalo as possible. No way will he s...

Do people constantly call you dramatic?Do your emotions feel like a rollercoaster you can’t control?Are your relationships suffering because of constant conflict?It’s time to break free from the drama cycle and take control of your emotional responses—for good.Maybe you don’t think you’re dramatic. Maybe you’re just “expressive,” “passionate,” or “standing up for y...