LONGLISTED FOR THE FINANCIAL TIMES & MCKINSEY BUSINESS BOOK OF THE YEAR“I often talk about the importance of trust when it comes to work: the trust of your employees and building trust with your customers. This book provides a blueprint for how to build and maintain that trust and connection in a digital environment.” —Eric S. Yuan, founder and CEO of ZoomHarvard Business School professor and leading expert in virtual and global wor...

For nearly three decades, English has been the lingua franca of cross-border organizations, yet studies on corporate language strategies and their importance for globalization have been scarce. In The Language of Global Success, Tsedal Neeley provides an in-depth look at a single organization—the high-tech giant Rakuten—in the five years following its English lingua franca mandate. Neeley’s behind-the-scenes account explores how language shapes the ways in which employees who work...

“Ioften talk about the importance of trust when it comes to work: the trust ofyour employees and building trust with your customers. This book provides ablueprint for how to build and maintain that trust and connection in a digital environment.”—Eric S. Yuan, founder and CEO of ZoomA Harvard Business School professor and leading expert in virtual and global work provides remote workers and leaders with the best practices necessar...

We all need to be digital, right? Everyone knows that. But while most will acknowledge this, many still wonder "What does it mean to be digital?" This book will help you answer that and develop a digital mindset to help you succeed in your career and as a leader. It explains in plain terms what it means to be digital, and how to go about getting there.Finally, a manual that tells you, specifically, how to be digitally intelligent—not just that you ought to be.

The future of AI is here.The world is transfixed by the marvel (and possible menace) of ChatGPT and other generative AI tools. It's clear Gen AI will transform the business landscape, but when and how much remain to be seen. Meanwhile, your smartest competitors are already navigating the risks and reaping the rewards of these new technologies. They're experimenting with new business models around generating text, images, and code at astonishing speed. They're autom...

The next generation of AI is here—use it to lead your business forward.If you read nothing else on artificial intelligence and machine learning, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you understand the future direction of AI, bring your AI initiatives to scale, and use AI to transform your organization.This book will inspire you to:...

Data is your business. Have you unlocked its full potential?If you read nothing else on data strategy, read this book. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you maximize your analytics capabilities; harness the power of data, algorithms, and AI; and gain competitive advantage in our hyperconnected world.This book will inspire you to:Reap the rewards of digital tr...

Bring out their best.If you read nothing else on managing people, read this book. We've chosen a new selection of current and classic Harvard Business Review articles that will help you earn your people's trust, build successful teams, and coach employees to help them reach their potential.This book will inspire you to:Balance the competing priorities of managing both up and downIdentify the most common sources of conflict—a...

Elevate your team's performance.If you read nothing else on leading winning teams, read this book. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you communicate effectively, build trust, and cultivate a learning culture. From Tom Brady's advice on leading high-performing teams from within to Amy Edmondson's best practices for building psychological safety, this book will inspire you to:

Is your message getting through? The right communication tactics can motivate your people—and fuel your business.Get more of the ideas you want, from the authors you trust, with HBR's 10 Must Reads on Communication (Vol. 2). We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you get your message across—whether you're speaking face-to-face or connecting with someone across the world.

The pressure to "be digital" has never been greater.The digital revolution is here. It's changing how work gets done, how industries are structured, and how people from all walks of life work, behave and relate to each other. To thrive in a world driven by data and powered by algorithms, we must learn to see, think, and act in new ways. We need to develop a digital mindset.But what does that mean? Some fear it means that in the near future we will ...

If you read (or listen to) nothing else on leading digital transformation, listen to this book. We've chosen a new selection of current and classic Harvard Business Review articles that will help you set ambitious milestones for your transformation, anticipate and avoid common mistakes, and reach your goals faster and more predictably.This book will inspire you to rethink strategy in the age of AI; help your team become more data savvy; create an achievable road map for di...