Services form the largest parts of most developed economies, and a growing part of emerging economies too. And all organisations contain in-house service teams and departments. So, this book is relevant to you, whatever, or wherever, your organisation.WHY IS IT IMPORTANT TO (RE)CONSIDER YOUR SERVICE OFFERING?Because, the market for services is becoming even more competitive. This may be increased competition for customers, employees, other resources, budgets, profi ts or ca...

High on a cliff of a tropical Island, and far off the Global grid, there's a sanctuary for time travellers that return to 2024.Leaving behind their life in the future, two mothers return determined to 'Save the Planet'. A British Marine who walked the beach in 2024 is needed at an ice camp in the Arctic.But there's a dark side on the Planet with regional wars and, worse, a global CULT.Those in power will do anything to keep their secrets buried until the fourth of July…

'After the Flood and Beyond… is a combined exercise in science fiction and a profoundly felt moral study of our society'Following Andrew Man's recent trilogy, After the Flood and Beyond… he continues the story so far.Book IV is a work of speculative fiction, where five women and a man must survive on a barren planet. Images of dark emptiness are one of the most striking aspects of the story about climate change on a planet similar to Earth.Book III is a story far Be...

Between 2006 and 2009 Worcestershire Archaeology completed a series of investigations in advance of quarrying at Clifton Quarry, Worcestershire revealing one of the most important sequences of prehistoric to early medieval activity discovered to date from the Central Severn Valley. Well-preserved palaeoenvironmental deposits were recovered from features and associated abandoned channels of the River Severn. Analysis of this evidence is underpinned by a comprehensive program of scientific d...

From the author of "The Man who Played with Time".Set in a visionary future of Andrew Man’s recent trilogy, After the Flood, continues the story with a work of speculative fiction and spirituality. In this fourth book of the Series, five woman and a man must survive on a barren planet, to uncover the secrets of why there are so many human species back on planet Earth.At the same time, James and his team travel back in time to a legendary land off the coast of India, only to...

THE WORLD HAS BEEN HIT BY A COMET...Followed by a mass coronal ejection that has destroyed all electrical machines, as darkness falls on the planet for months.On an isolated airfield, British military finds aliens have landed in England and hatch a desperate plan for humans to survive.Time traveller James Pollack leads the fight back to return an Exo-planet team to Planet Earth in 2031. Only to find their return is most unwelcome as the military continue to cover up al...

The book follows the adventures of a young professional, James Pollock, from the Swinging Sixties to the new Millennium. Our hero appears to have the ability to attract the fair sex and uses it to the full! The story includes Romance, Revelations and Restoration, of global proportions. It expands ideas about an ancient monument, as the reader discovers how the hero uses time travel to uncover the murky world of finance.Book Review:Tego Arcana Dei does not start out as or ev...

Exam Board: WJECLevel: GCSESubject: MathematicsFirst Teaching: September 2015First Exam: June 2017Help students get to grips with the new style examinations in Numeracy and Mathematics with books that build all the necessary skills to progress their learning and develop their problem-solving skills.- Provides one book for each tier ensuring full c...

Exam Board: WJECLevel: GCSESubject: MathematicsFirst Teaching: September 2015First Exam: June 2017Help students get to grips with the new style examinations in Numeracy and Mathematics with books that build all the necessary skills to progress their learning and develop their problem-solving skills.- Provides one book for each tier ensuring full coverage, with mat...

Beyond New Media: Discourse and Critique in a Polymediated Age examines a host of differing positions on media in order to explore how those positions can inform one another and build a basis for future engagements with media theory, research, and practice. Herbig, Herrmann, and Tyma have brought together a number of media scholars with differing paradigmatic backgrounds to debate the relative applicability of existing theories and in doing so develop a new approach: polymediation. Each co...

Communicating Intimate Health presents an edited collection of original, empirical research, personal essays, autoethnography, critical reviews, and theoretical work showcasing advances in intimate health research from the field of communication studies. Intimate health includes sexual and reproductive health, sexual activity, sexuality, gender, and reproductive justice. The contributors vulnerably engage subjects including: parent-child, partner, patient-provider, and larger societal disc...

Includes 3 titles!Perfect for fans of: Opposites attract Sports romance Second chanceCan these American footballers catch their match?Still Loving You by Sheryl ListerEight years ago, a betrayal cost Lauren Emerson a beautiful future with the most charming man she’d ever met. Now a career-making opportunity brings Emma home, where she hopes to declare a...