A new community-based framework assessing the impact of participatory grantmaking on philanthropyInstitutional foundations are influential, yet it can be difficult to understand how they operate. How do their staff members make decisions? What impact do these decisions have on nonprofits, civil society, and democracy more broadly? One practice that holds promise for demystifying this relationship is participatory grantmaking, whereby stakeholders and grantees parti...

Prioritizing Academic Programs and ServicesREVISED AND UPDATEDIncreasing economic concerns make the new edition of this best-selling classic an invaluable resource for those who want and need to implement a proven step-by-step approach to reallocating resources in tough times. Thoroughly revised and updated, Prioritizing Academic Programs and Services includes new recommendations from the field, communication strategies for more su...

In the past ten years, Canadians have witnessed a renaissance in the delivery of government services. New service organizations are cropping up across the country and accomplishing extraordinary things. Efforts are being made to consult citizens on how to improve and integrate services. Considerable resources are being invested in measuring and showcasing performance improvement.This book probes the central dimensions of service reform efforts from a variety of perspectives and ans...

Fully revised for a second edition, this essential guide provides a concise and accessible overview of the public policy process: agenda-setting, policy formulation, decision-making, implementation, and evaluation.The book provides an introduction to the key policy functions, the challenges they entail, and how the challenges may be addressed by policy actors. Written from a comparative perspective, the authors include examples from a diverse range of countries at different stages ...

Public organizations matter, now more than ever. Be it hospitals providing us healthcare, schools offering us education, police officers keeping our streets safe, museums safeguarding our cultural heritage, one can provide multiple examples of how public organizations impact our daily lives. But running public organizations is complex and expectations towards these organizations have never been greater — they need to be efficient and effective, provide high-quality and equitable services, ...

In today's colleges and universities whether students succeed depends in large part on access to effective services that can support and guide them in pursuit of their educational goals. Policy and practice in the field of student services has been largely based on professional literature from US sources. Donna Hardy Cox and Carney Strange offer the first comprehensive description of professional student services in Canadian colleges and universities from the perspective of the practitio...

If higher education is to fulfill its vital social mission, new department leaders must be prepared for their positions and get up to speed on the basics quickly, educating themselves about the role and continuing to learn on the job.In this second edition of his classic resource, Don Chu outlines the proven ideas and strategies new department chairs need in order to do their jobs well. Thoroughly revised and updated, The Department Chair Primer contains information that addresses ...

Now in its fifth edition! An indispensable reference for anyone concerned with the future of American colleges and universities.Whether it is advances in information technology, organized social movements, or racial inequality and social class stratification, higher education serves as a lens for examining significant issues within American society. First published in 1998, American Higher Education in the Twenty-First Century offers a comprehensive introd...

The city of the future, we are told, is the smart city. By seamlessly integrating information and communication technologies into the provision and management of public services, such cities will enhance opportunity and bolster civic engagement. Smarter cities will bring in new revenue while saving money. They will be more of everything that a twenty-first century urban planner, citizen, and elected official wants: more efficient, more sustainable, and more inclusive. Is this true?...

The single best description of the inside workings of contemporary universities.Witty and insightful, How Universities Work is destined to be an essential handbook for anyone wanting to understand universities in the United States. John V. Lombardi gives readers an insider’s view of the academy, describing the structure, logic, dynamics, and operational styles of both public and private institutions of higher education.Lombardi defines and describe...

Organizations turn to multistakeholder partnerships (MSPs) to meet challenges that they cannot handle alone. By tapping the resources of diverse stakeholders, MSPs develop the capability to address complex issues and problems, such as health care delivery, poverty, human rights, watershed management, education, sustainability, and innovation. This book provides a comprehensive understanding of MSPs, why they are needed, the challenges partners face in working together and how to design the...

THE ESSENTIAL DEPARTMENT CHAIRThis second edition of the informative and influential The Essential Department Chair offers academic chairs and department heads the information they need to excel in their roles. This book is about the "how" of academic administration: for instance, how do you cultivate a potential donor for much-needed departmental resources? How do you persuade your department members to work together more harmoniously? How do you keep the...