Effective, repeatable, and insightful analytics are key to ROI in customer relationship management systems. Many organizations, however, lack the automated reporting tools they need to run their businesses and instead choose to massage the data in Excel. But there's a better way. Salesforce's standard reporting tools provide a rich set of features that, when combined, support a wide variety of analytics needs.This practical introduction covers all the aspects and features you need ...

On station off Okinawa, the crew of the destroyer USS KIDD braced for impact as the Japanese Zero hit and exploded its bomb. April 11, 1945, had suddenly become a very long day. This true story about a new Naval officer is told through his letters home to his wife, young son, and family. Historical facts and personal details are filled in by the author, his son. The officer's journey from induction and advanced training, through deployment to the Forward Area and the kamikaze attack, and f...

Sex is at the core of our identities. And when it becomes a compulsion, it can unravel our lives. Out of the Shadows is the premier work on this disorder, written by a pioneer in its treatment. Revised and updated to include the latest research--and to address the exploding phenomenon of cybersex addiction--this third edition identifies the danger signs, explains the dynamics, and describes the consequences of sexual addiction and dependency. With practical wisdom and spiritual clarity, it...

The much-anticipated second edition of the breakthrough book about recovering from online sexual addiction.As the Internet becomes a more powerful, imposing force in our lives, indeed becoming difficult to avoid, the potential for related problems also increases. This includes troubles of a sexual nature. When accessing porn no longer requires even a trip to the store, when we can view and participate in sexual activities anonymously, when younger and younger child...

"Scottish cattleman Duff MacCallister staked a claim for his life in America—and reserves a righteous anger for those who break the law in this smoking six-gun shootout from National Bestselling Authors William W. and J.A. Johnstone.Thanks to a new line, the railroad has come to Chugwater, Wyoming, bridging the gap between the small town and the larger city of Cheyenne. Now Duff MacCallister can transport his 250 Black Angus cattle herd with ease by Iron Horse instead of enduring a...

When a legendary frontiersman teams up with a legendary mountain man, the wild west will never be the same. But first they’ve got to live up to their legends—or die trying... There are some things in this world that can't be stopped. Like progress, a moving train, and the American Dream. When the bigwigs in Washington decide to build a transcontinental railroad to the West Coast, they need a man who's just as unstoppable to clear a path through Mexican territory. That man is Jamie MacCalli...

"Baron Byron Balazs nears the end of his arduous journey; his bodyguard-the enigmatic and deadly Vampire Hunter D — has delivered him to his faraway home in Krauhausen. Having survived the near-epic journey, and many attempts on his life — ordered by his father, the dread Vampire Noble Lord Vlad — the baron thinks he is ready for his final battle, whatever the cost. But Lord Vlad is not so easily vanquished, as he unleashes yet another host of nefarious killers on his son, not least of who...

"Krauhasen: A mysterious land under the control of Lord Vlad Balarge, a member of the vampire Nobility. When Lord Vlad's son, Baron Byron Balarge, needs to make a long and treacherous journey to faraway Krauhasen, he commissions the help of the infamous Vampire Hunter D, promising a princely sum and a solemn vow-no feasting on any humans for the duration of their journey!Still, D finds his work cut out for him as the duo encounters an ongoing parade of thugs, rogues, and runaways, ...

"Keeping the peace in a West Texas town like Buffalo Peak should be easy for a legendary frontiersman like Marshal Elwood ""Firestick"" McQueen. He’s got his longtime buddies ""Beartooth"" Skinner and ""Moosejaw"" Hendricks as his deputies—not to mention the famous rifle that earned him his nickname. But when Firestick learns that their ornery old friend “Rip” Ripley just rode into town, all bets are off. It’s darn near impossible to keep the peace when Rip’s specialty is disturbing it. Fi...

Healing the Shame that Binds You is the most enduring work of family relationship expert and New York Times bestselling author John Bradshaw. In it, he shows how unhealthy toxic shame, often learned young and maintained into adulthood, is the core component in our compulsions, co-dependencies, addictions and drive to superachieve. While positive shame empowers us and sustains the fabric of our social system, inappropriate or misdirected shame results in the breakdown of o...

**The #1 New York Times bestseller.Over 25 million copies sold!Translated into 60+ languages!Tiny Changes, Remarkable Results**No matter your goals, Atomic Habits offers a proven framework for improving--every day. James Clear, one of the world's leading experts on habit formation, reveals practical strategies that will teach you exactly how to form good habits, break bad ones, and master the tiny behaviors that lead to remarkable re...

Safe People will help you discover why good people can get tangled in bad relationships, how to avoid repeating your own mistakes, and how to pick safe, healthy people for the friends you make and the company you keep.Too many of us have invested in relationships that have gone wrong. Maybe you've been judged, manipulated, or controlled. Or maybe you've trusted the wrong people in the past. It's easy to make the same mistakes of judgment o...