Effective, repeatable, and insightful analytics are key to ROI in customer relationship management systems. Many organizations, however, lack the automated reporting tools they need to run their businesses and instead choose to massage the data in Excel. But there's a better way. Salesforce's standard reporting tools provide a rich set of features that, when combined, support a wide variety of analytics needs.This practical introduction covers all the aspects and features you need ...

On station off Okinawa, the crew of the destroyer USS KIDD braced for impact as the Japanese Zero hit and exploded its bomb. April 11, 1945, had suddenly become a very long day. This true story about a new Naval officer is told through his letters home to his wife, young son, and family. Historical facts and personal details are filled in by the author, his son. The officer's journey from induction and advanced training, through deployment to the Forward Area and the kamikaze attack, and f...

When a priceless native artifact is stolen and those guarding it are mysteriously murdered, the United States government turns to the one team who always catches the bad guy - Brady Carmichael and the poodle of mass destruction, Fifi.

Fans of Pamela Kelley and Robyn Carr will love this small-town, feel-good romance!Tess has given up looking for Mr. Right, but that doesn’t mean she’s given up on love. When she reads a newspaper article about a young couple who've had everything stolen from their home, including four bridesmaids' dresses, she knows she has to help.But by helping the bride, Tess risks exposing a past she doesn't want anyone to know about. She does everything she ca...

Two sisters. One disaster.First things first: I’m the bad twin. While my sister, Marcia, has the perfect family in the perfect suburb, I’ve been making my living as an Internet advice columnist and designing Web sites in my downtown loft. I always thought I had the right answer - and hair color - for any occasion. That is, until Marcia ran up loads of debt and ran out on her husband and kids, and I was left helping to pick up the pieces. Her husband, James, is a lawyer who...

The bestselling author of the acclaimed Brotherhood of War saga continues the epic story begun in Semper Fi. A story of lovers and fighters, leaders and heroes—the men of the United States Marine Corps...The attack on Pearl Harbor swept America into the raging heart of the war. The stormy South Pacific presented a daring new challenge, and the men of the Corps were ready to fight. An elite fraternity united by a glorious tradition of courage and honor, the...

Black Sheep One is the first biography of legendary warrior and World War II hero Gregory Boyington.In 1936, Boyington became an aviation cadet and earned the “wings of gold” of a naval aviator. After only a short period on active duty, however, he was “encouraged” to resign from the Marine Corps due to his unconventional behavior. Remarkably, this inauspicious beginning was just the prologue to a heroic career as an American fighter pilot and innovative combat leader. With the on...

“This will be a fight against overwhelming odds from which survival cannot be expected. We will do what damage we can.”With these words, Lieutenant Commander Robert W. Copeland addressed the crew of the destroyer escort USS Samuel B. Roberts on the morning of October 25, 1944, off the Philippine Island of Samar. On the horizon loomed the mightiest ships of the Japanese navy, a massive fleet that represented the last hope of a staggering empire. All that st...

P. T. Deutermann's previous novels of the US Navy in World War II - Pacific Glory, Ghosts of Bungo Suido, and Sentinels of Fire - have been acclaimed by reviewers and readers for their powerful drama and authentic detail.In The Commodore, the Navy in 1942-1943 is fighting a losing battle against Japan for control of the Solomon Islands. Vice Admiral William "Bull" Halsey is tasked to change the course of the war. Halsey, a maverick, goes on the offensive ...

A gripping and authentic World War II naval adventure by a master storytellerThe Hooligans fictionalizes the little-known but remarkable exploits of “The Hooligan Navy” that fought in the Pacific theatre of World War II. Loosely-organized in fast moving squadrons, PT (patrol torpedo) boats were the pesky nemesis of the formidable Japanese navy, dubbed “the mosquito fleet” and “devil boats” for their daring raids against warships, tankers, and transport shi...

Lord’s classic, bestselling account of the bombing of Pearl HarborThe Day of Infamy began as a quiet morning on the American naval base at Pearl Harbor. But as Japan’s deadly torpedoes suddenly rained down on the Pacific fleet, soldiers, generals, and civilians alike felt shock, then fear, then rage. From the chaos, a thousand personal stories of courage emerged. Drawn from hundreds of interviews, letters, and diaries, Walter Lord recounts the many tales of heroism...

#1 New York Times Bestseller: A "superb" eyewitness account of one of the bloodiest and most pivotal battles of World War II (Mark Bowden, author of Black Hawk Down).On August 7, 1942, eleven thousand US Marines landed on Tulagi and Guadalcanal Islands in the South Pacific. It was the first major Allied offensive against Japanese forces; the first time in history that a combined air, land, and sea assault had ever been attempted; and, after six mo...