SHORTLISTED: CMI Management Book of the Year 2017 - Innovation and Entrepreneurship CategoryBeing a truly innovative company is more than dreaming up new products and services by external consultants and internal taskforces. Staying one step ahead of the competition requires you to embed innovation into your organizational culture. Innovation needs to be embodied in everything that gets done by everyone who works there. By changing your organizational culture to on...

MASTER A NEW WAY OF COMMUNICATING TO BUILD INFLUENCE AND ACHIEVE UNPARALLELED SUCCESSSpeak Up, Show Up, and Stand Out provides the rules for exemplary business communication.This lean and effective guide isn’t just about choosing the right words; it's a whole new way of communicating to achieve unparalleled success. It offers the tools and skills readers need to build influence, deliver results, and significantly increase their communication effectiveness.

What does it take to be the leader of a design firm or group? We often assume they have all the answers, but in this rapidly evolving industry they’re forced to find their way like the rest of us. So how do good design leaders manage? If you lead a design group, or want to understand the people who do, this insightful book explores behind-the-scenes strategies and tactics from leaders of top design companies throughout North America.Based on scores of interviews he conducted over a...

Evidence from neuroscience shows that individuals and organizations are more successful when people are encouraged to take risks, explore new ideas, and channel their energies in ways that work for them. And yet many organizations are filled with bullies, vicious gossip, undermining behaviours, hijacking tactics, political jockeying for position, favouritism and other factors that instil fear and impede productivity. It is no wonder that organizations are actively looking at how they can i...

The most comprehensive, in-depth look at Millennials to date—essential for managers, HR professionals, and global business leaders seeking to align long-term organizational goals with the realities of the new workforceMillennials have been burdened with a reputation as spoiled, lazy, and entitled, but the reality behind the stereotype is far richer and more complex. Who are Millennials and what do they really want?Based on fieldwork and survey data...

Axiom Business Book Award Silver Medal WinnerDISRUPTIVE TECHNOLOGIES. THE GIG ECONOMY. BREADWINNER MOMS. DATA-DRIVEN RECRUITING. PERSONALIZED LEARNING.In a business landscape rocked by constant change and turmoil, companies like Airbnb, Cisco, GE Digital, Google, IBM, and Microsoft are reinventing the future of work. What is it that makes these companies so different? They’re strategic, they’re agile, and they’re customer-focused. ...

The best strategies in healthcare begin with empathyRevolutionary advances in medical knowledge have caused doctors to become so focused on their narrow fields of expertise that they often overlook the simplest fact of all: their patients are suffering. This suffering goes beyond physical pain. It includes the fear, uncertainty, anxiety, confusion, mistrust, and waiting that so often characterize modern healthcare.One of healthcare’s most acclaimed...

A Pathway to Profit is more than a management book; it is also a primer giving a behind-the-scenes picture of developing a culture linking people and profit. The authors’ step-by-step pathway provides a strategic overview, describes a recommended architecture on which to build an organization’s culture, and presents a plan for developing leaders to ensure associate participation in achieving results. This management philosophy guides for-profit companies and nonprofit organizations; it works ...

A new perspective on tackling diversity and difference in the workplace.Rewire: A Radical Approach to Tackling Diversity and Difference takes a fresh look at the issue of equality, diversity and inclusion at work. It critiques the current thinking and practices that are responsible for slow progress in this area, while providing readers with a new, holistic and tactical perspective that leverages what we know about influencing and changing people's mind-se...

Unleash Hidden Potential With Coaching Conversations.Coaching is not just for coaches. When everybody within an organization learns and develops coaching skills, its culture begins to change. The exchange of meaningful and actionable feedback becomes the norm and not something that only occurs during annual performance appraisals. The willingness to share insights and ideas becomes accepted and expected at all levels—up, down, and across.Virginia Bianco-Mat...

At a time when some corporate women leaders are advocating for their aspiring sisters to ‘lean in’ for a bigger piece of the existing pie, this book puts the spotlight on the deep structures of organizational culture that hold gender inequality in place. Gender at Work: Theory and Practice for 21st Century Organizations makes a compelling case that transforming the unspoken, informal institutional norms that perpetuate gender inequality in organizations is key to achieving gender ...

Organization Development: Strategies for Changing Environments, Second Edition, aims to help managers of the future successfully plan for and manage changes in the workplace. The book teaches students how to conceptualize and implement planned interventions to increase organizational effectiveness.Building on the success of the previous edition, Smither, Houston, and McIntire maintain the foundational and historical organization development content while incorporating a nu...