Negotiating is something that we all do, whether at work or at home. But what if we come across someone who just won’t give in? How can we defend ourselves against manipulation? And how do we say ‘no’ without compromising a deal?Legend has it that the Kremlin school of negotiation was born in Russia in the 1920s, under the rule of Joseph Stalin, and it still has its followers and advocates to this day.Using the official Kremlin method and years of business experience, Igor ...

The classic Harvard Business Review articles by renowned thinker Peter Drucker on how to take charge of your own career.Peter Drucker is widely regarded as the father of modern management, offering penetrating insights into business that still resonate today. But Drucker also offers deep wisdom on how to manage our personal lives and how to become more effective leaders. In these two classic articles from Harvard Business Review, Drucker reveals t...

We all want to get to yes, but what happens when the other person keeps saying no?How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to:- STAY IN CONTROL UNDER PRESSURE- DEFUSE ANGER AND HOSTILITY- FIND OUT WHAT T...

In Winning, their 2005 international bestseller, Jack and Suzy Welch created a rare document, both a philosophical treatise on fundamental business practices and a gritty how-to manual, all of it delivered with Jack's trademark candor and can-do optimism. It seemed as if "no other management book," in the words of legendary investor Warren E. Buffett, would "ever be needed."Instead, Winning uncovered an insatiable thirst to talk about work. Since the book's publication, the Welches...

Finally, the book that all professionals frustrated with fleeting client loyalty and relentless price pressure have waited for—the first in-depth, guide to developing lasting client relationships.Millions of people in this country earn their livings by serving clients, and their numbers are growing every day. Unfortunately, far too few develop the skills and strategies needed to rise to the top in a world where clients have almost unlimited access to information an...

In The Rule Breaker's Book of Business, Roger Mavity provides clear advice and guidance for anybody ambitious about work, yet uncertain of their route to success.The book is devoted to the simple - yet vital - idea that success at work is much more likely to be achieved if we are happy and confident in what we do. But it also believes that fun, and success, at work don't come from slavishly following the rules. On the contrary, it's only by ignoring the conventional wisdom...

Negotiate your way through any deal!In today's fast-paced business environment, where a single e-mail exchange can make or break your career, it's important that you know how to clearly and effectively discuss an agreement's terms in person as well as online. The Only Negotiation Book You'll Ever Need guides you through every stage of the process--from identifying opportunities to closing the deal--with useful negotiation techniques and tips for adapting c...

This pioneering work from leadership expert John Adair has transformed our understanding of how leadership works and how executives can become business leaders. Accessible guidance on exactly what you need to become a leader is presented in the form of a dialogue with a young business executive, and each fundamental aspect of leadership is discussed including the qualities of leadership, leadership styles, leadership functions, the difference between leadership and management, and strategi...

Overloaded? I’ll bet you are.We all lead busy lives. You fall into bed exhausted at the end of the day, feeling that you’ve got a lot done. Perhaps you are getting lots done.But is it stuff that really matters? Or is it just stuff?It’s time to wise up. You will never clear that list.Get used to the idea that some things will never get done. Not delayed. Not rescheduled. Not re-prioritized. But simply dropped.

This book is your essential guide to the theory and practice of leadership. Whatever your level in an organisation, this is your practical handbook for getting to the top and staying there.Anyone can learn to be a great leader. And everyone can learn to lead better. This book will show you how.Its clear focus on practical, straightforward advice and guidance, delivered with refreshing honesty and humour, and with a relentless focus on the practical skills of leadership, wil...

The negotiating secrets that experts and top professionals use.Get results fast with this quick, easy guide to the fundamentals of Negotiating.Includes how to:• Set clear goals and limits• Understand your potential adversary or partner• Use and interpret body language• Deal with difficult people• Close brilliant deals

Throughout a long and distinguished career, Charles Handy has spent much of his time observing organizations and the behaviour of the people in them. Based on this rich experience, INSIDE ORGANIZATIONS is Handy's personal anthology of twenty-one ideas which will change the way people see their world, and help them to organize it better. It contains anecdotes, commentary and questions which challenge the reader and help them apply each idea to their particular situation whether they work in...