The essential guide to creating a successful organization by making things easier, better and more straightforward for your customers.Leadership Book of the Year 2023, as awarded by the Institute of LeadershipAcross all sectors, organizations' fixation with functionality has meant that the 'human' elements of the customer's experience have become neglected. Strict processes and automated procedures have created organizations full o...

The essential guide to creating a successful organization by making things easier, better and more straightforward for your customers.Leadership Book of the Year 2023, as awarded by the Institute of LeadershipAcross all sectors, organizations' fixation with functionality has meant that the 'human' elements of the customer's experience have become neglected. Strict processes and automated procedures have created organizations full o...

Bloomsbury presents The Human Experience by John Sills, read by Simon ShepherdThe essential guide to creating a successful organization by making things easier, better and more straightforward for your customers.Leadership Book of the Year 2023, as awarded by the Institute of LeadershipAcross all sectors, organizations’ fixation with functionality has meant that the 'human' elements of the customer’s experi...

Do you want to sell more books and earn a good living from your fiction? Discover how to change your way of thinking and revolutionise your writing career.Are you struggling to take your author career on to the next stage? Do you wish you could sell huge numbers of books and make a good income for you and your family? Before he learned to change his mindset, Adam Croft's fiction books earned him around $30 a day. But, after developing the indie aut...

You don't need a marketing degree or intensive training to build an attention-grabbing brand; you just need this book - and 30 days.Simon Middleton shows you how to create, manage and communicate your brand profoundly and effectively, in just 30 days, by following 30 clear exercises. How you work through the book is up to you, the result will be the same: an authentic, compelling, and highly distinctive brand that will attract and engage customers and fans. You will learn how to:

For fans of Gretchen Rubin's Four Tendencies, Tim Ferris's 4-Hour Work Week and the author and entrepreneur Gary Vaynerchuk'It was a pleasure to read... the way we all work is going to change in the coming years' Richard BransonThe world of work is changing - so how do you keep up?You have the ability to make money on our own terms, when and where you want - but where do you start?...

How to reinvent your career – and work for as long as you wantHave you accumulated plenty of wisdom and experience, but others think you're all washed up? Perhaps you're bored with your current work but not sure what's next.Don't panic! Work reinvention expert Joanna Maxwell shows you how to refresh a current career, pursue a new direction or leverage your experience to start your own business.The practical exercises and inspirational real-life stories in Rethink Yo...

Learn how to get your business oversubscribed in a crowded marketplace to make your business stand out and get people lining up to do business with youAre you constantly chasing customers? Why does it seem like some businesses have their customers begging to purchase their goods or services? Think about it for a moment. When a new iPhone is released, why do customers camp overnight to be the first through the door? In cities with thousands of great restaurants, why...

Take your passion and make it happen with The Idea In You by Martin Amor and Alex PellewDo you have an idea in you? A hobby, a project, a product ... something that could change your life?The Idea in You is a bulletproof system for finding the right idea and shaping it in to a success - on your own terms.With advice from the people behind the likes of Pizza Pilgrims, Parkrun and Decoded, The Idea in You will show you what ...

A no-nonsense, implementable handbook for taking part in the Entrepreneur RevolutionWe are living in revolutionary times; times with an impact as significant and far-reaching as the previous Industrial Revolution was to the Agricultural Age. Technological shifts have allowed micro-businesses to compete with large corporations. Small business can now have a global footprint, can be structured in low tax environments, move products anywhere in the world, and access u...

Ian Whitworth built national companies from nothing. Coronavirus hammered some of them flat. Yet he’s fine with that. Because when the chaos is swirling and shit is getting real, there’s opportunity. Now is the time to put yourself in control – where no boss or virus can take you down.So many talented people want to give it a shot, yet they’re held back by the big business myths. But success is simpler than your crusty CEO wants you to think. Ian built his businesses on simple rule...

The ultimate guide to launching and growing an online businessYou’ve got a crazy idea, a hobby, a business or special expertise. You want to take it online, and you want to it be a money-making success. But what do you do next? Using a simple 5-step approach, best-selling author and digital marketing specialist Bernadette Schwerdt uncovers the inside tips and tricks that Australia’s most successful online entrepreneurs use to build their multi-million dollar busine...