Available open access digitally under CC-BY licence.This book shares insights from the Healthy Ageing Challenge, bringing research, business, policy and practice together to create age-friendly homes, workplaces and communities.Spanning co-design with older people, business collaboration and innovations in design, work, housing, culture and health, it explores the real-world impact of ageing research and the possibilities for business in developing an ageing market....

Reflect on how best practice can be managed in care settings, develop your leadership skills and achieve your career goals with this new edition of Level 5 Diploma in Leadership for Health and Social Care.This new edition of Level 5 Diploma in Leadership for Health and Social Care has been fully updated to reflect the changes to the structure of the qualification. Covering all of the mandatory units in an easy-to-follow and thorough manner, this book is perfect for...

In its first edition, Practice Development in Nursing made an important contribution to understanding practice development and its core components. Now fully updated to take into account the many developments in the field, the second edition continues to fill an important gap in the market for an accessible, practical text on what remains a key issue for all members of the healthcare team globally.Practice Development in Nursing and Healthcare explores the basis o...

Now in its Third Edition, this best-selling textbook continues to support you on your journey from being an emerging registered healthcare professional through to becoming a competent care manager. Action points, case studies and strong practice guidelines enable you to understand how leadership and management theory applies to the care you deliver in a wide range of care settings.Fully updated throughout, the new edition includes:More case studies an...

Being an effective and well-rounded nurse in Australia is not just about technical skills - it's also about thinking like a nurse. The Road to Nursing helps students develop clinical reasoning and critical reflection skills, understand the philosophical and ethical considerations necessary to care for clients and reflect on how to provide care that meets the unique needs of clients. This edition retains three parts which guide students through their transition to university, formation of a...

This unique text is the first to explore leadership in the context of healthcare systems across Europe. It investigates leadership and management learning against the backdrop of increasing European parliamentary influence, the expansion of EU membership, and the increasing number of patients, staff, governments and healthcare employers viewing Europe as a single market for healthcare provision and employment.Written by leading authority Neil Goodwin, this timely book provides an a...

Designed to guide you through a structured approach to building your leadership skills, this book uses case studies, practical examples, and reflective questions to help you engage with every aspect of leadership. It explores a wide range of topics and ideas from teamwork, communication, and problem-solving, to emotional intelligence, critical self-reflection, and quality of care to provide an ideal platform for learning.It is suitable for all professions allied to medicine, includ...

The relationship between a market and a consumer is complex. Far from simply an exchange of services there is an often complex transaction of feeling, meaning and experience. How does the study of relationship marketing interpret this?In this exciting new book the authors explore the factors of relationship marketing in its contemporary context, with the consumer in mind. From the experience of a football club supporter to experiences of gap year travel, to text messaging behaviour...

The ABC of Clinical Leadership explores and develops the key principles of leadership and management. It outlines the scope of clinical leadership, emphasising its importance in the clinical context, especially for improving patient care and health outcomes in rapidly changing health systems and organisations. Using short illustrative case studies, the book takes a systematic approach to leadership of clinical services, systems and organisations; working with others and developing...

Managing Health Service: Concepts and Practice 2nd edition E-book provides a valuable practice resource for the health service management students and managers. While new concepts and strategies of multidisciplinary health service management and leadership have been added, the focus remains on providing comprehensive coverage of management topics and issues faced by health services managers.The text is arranged according to six major themes - health service managers and the changing...

Clinical professionalism is a set of values, behaviours and relationships which underpins the public’s trust in healthcare providers both as individuals and organisations. ‘First, do no harm’ is expressed most clearly today in the patient safety movement and the imperative for transparency and candour in the delivery of healthcare. Professional conduct is essential for safe and high quality clinical care.The ABC of Clinical Professionalism considers recent evidence on how ...

A restorative just culture has become a core aspiration for many organizations in healthcare and elsewhere. Whereas ‘just culture’ is the topic of some residual conceptual debate (e.g. retributive policies organized around rules,violations and consequences are ‘sold’ as just culture), the evidence base on, and business case for, restorative practice has been growing and is generating increasing, global interest. In the wake of an incident, restorative practices ask who are impacted, what t...