Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. Lean Hospitals, Third Edition explains how to use the Lean methodology and mindsets to improve safety, quality, access, and morale while reducing costs, increasing capacity, and strengthening the long-term bottom line.This updated edition of a Shingo Research Award recipient ...

Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. Lean Hospitals, Third Edition explains how to use the Lean methodology and mindsets to improve safety, quality, access, and morale while reducing costs, increasing capacity, and strengthening the long-term bottom line.This updated edition of a Shingo Research Award recipient ...

This is a book about practicing, learning, and sharing our experiences with the Lean methodology and the Toyota Production System.Doctors don't "implement medicine," they practice medicine.Lawyers don't "implement cases," they practice law.Shouldn't Lean facilitators, consultants, managers, and the like, also "practice Lean?"When most of us start with Lean, the practices and principles are new. We might struggle to make change happen. I know I did. Our initi...

2025 Recipient of the Shingo Publication AwardIn The Mistakes That Make Us, Mark Graban, author of the bestselling Lean Hospitals, shares stories and insights from his popular podcast, "My Favorite Mistake," to teach leaders and teams how to create a culture of continuous improvement where mistakes are seen as opportunities for growth.Drawing on interviews with over 200 successful entrepreneurs, executives, and thought lea...

Are you tired of riding the performance roller coaster?Leaders and improvement professionals often feel trapped by the constant ups and downs in their metrics-reacting to every dip and spike, chasing explanations for every shift, and burning time and energy without seeing meaningful progress. Measures of Success offers a better way.In this practical and accessible guide, Mark Graban introduces readers to Process Behavior Charts-a s...

Hospitals and health systems are facing many challenges, including shrinking reimbursements and the need to improve patient safety and quality. A growing number of healthcare organizations are turning to the Lean management system as an alternative to traditional cost cutting and layoffs. "Kaizen," which is translated from Japanese as "good change"

Healthcare Kaizen focuses on the principles and methods of daily continuous improvement, or Kaizen, for healthcare professionals and organizations. Kaizen is a Japanese word that means "change for the better," as popularized by Masaaki Imai in his 1986 book Kaizen: The Key to Japan‘s Competitive Success and through the books of Norman Bodek, both of whom contributed introductory material for this book.Winner of a 2013 Shingo Research and Profession...

Ready to take your interviewing skills and confidence to the next level?Maybe you've interviewed before for the job you want and find yourself coming up short?Frustrated that you don't know what else interviewers could possibly be looking for in a candidate?I have been there. I know your frustrations. And, over the past 15 years, in various pharma industry roles, I have accumulated a great deal of insight and understanding of what it takes to break into the pharmace...

In today's fast paced changing business world, professionals must work smarter than ever to improve their performance. What worked in the past doesn't work today. Clients are more knowledgeable and demanding. Competitors are more aggressive and cutthroat. Technical mastery of your vocation will only take you as far as an "average" performer.Within the pages of this book, the author reveals a revolutionary approach called the "Adviser Success Model" and walks the reader step-by-step...

Over the last 20 years, the topic of conversation when it comes to HR, is whether or not it should even exist. The name of the function is ever changing, but are the outcomes and results evolving in the right way? Over the last 5 years, the author has been designing and implementing HR solutions focused on doing things differently, and the creation of her AGILE HR framework is well received by all of her clients. Agile HR helps organizations manage, motivate, engage, inspire, and lead thei...

In "How to Write Emails and Get Paid," aspiring email writers and seasoned communicators alike will find a comprehensive roadmap to transforming their writing skills into a rewarding career. This guide is a practical and step-by-step manual that navigates readers through the dynamic world of crafting persuasive and impactful emails for companies and individuals.

You likely don’t need any more tools, programs, or workshops to improve your hospital. What you need is a simple and consistent approach to manage problem-solving. Filling this need, this book presents a Lean management system that can help break down barriers between staff, directors, and administration and empower front-line staff to resolve their own problems.Lean Daily Management for Healthcare: A Strategic Guide to Implementing Lean for Hospital Leaders provid...