This book offers an in-depth look at developing effectiveness in the public sector and how to achieve the best possible outcomes for people rather than just good or efficient outputs.In 15 comprehensive chapters, the authors present structured ideas and practical approaches for achieving a more effective public sector. The book sets out a framework for visualising success in complex situations with multiple stakeholders. Topics include how you stimulate change and influence people ...

"Companies can gain a real competitive advantage from managing their performance effectively. This book is bristling with ideas, tools and practical examples of how your business can manage performance better."Mark Baker, Head of Risk and Assurance for Pentland Brands"Mike & Pippa Bourne have really covered the field with this book from the practical tools to the conceptual approaches. A thoughtful but highly practical approach to corporate pe...

A practical ePub to motivating people which will give you the information and skills to succeedFind out how to maximise the effectiveness of your business by motivating your staff and enabling them to flourish. You'll learn how to encourage teamwork and deal with de-motivated staff.Tables, illustrations, 'In Focus' panels on what to do in a particular situation, plus real-life case studies demonstrate how to help create the right motivational environment. Dip in an...