Swimming improves your flexibility, tones your body and can help to boost your self-esteem and produce a sense of well being. It is the nation's most popular sporting activity with 11.9 million people swimming regularly. However, most people don't know how to swim properly.This book is based on a 35-year voyage of discovery into the art of swimming. Steven Shaw's method takes the Alexander Technique into the swimming pool – focusing on releasing tension from the head, neck and back...

Snapshots of a Survivor is a glimpse into the life of Steven Shaw, a former pastor in the conservative, evangelical community. By sharing details from nine days of his life affected by childhood sexual trauma, Steven invites you to see the life of a survivor from the inside out. Many survivors have similar stories of mundane days turning into living nightmares as they experience the triggers of trauma. Steven's story helps you to pinpoint moments of trauma that are often embedded in routin...

Pass Fail - Overcoming Objections and Customer Management.In today's fast pace, no nonsense, customer centric world, success or failure has only one measurement which is 100% or PASSING. There is no middle ground! Any grade, score, mark, rating or dimension less than perfect is considered a failure in the eyes of your boss and the ever-demanding consumer. This model is true in all areas of sales and customer approval.Sell a product = PA...

How You Can Strike It Rich in Life and BusinessFinally, the secrets of the truly wealthy are revealed! Now you can uncover what the world's richest people know that you don't—and learn to apply simple, practical, yet innovative methods that will enrich and enhance your life and bottom line.In What Rich People Know & Desperately Want to Keep Secret, author Brian Sher shares the best-of-the-best ideas and secrets to help you discover the basic...

Do you have all of the prospects you need?Few of us do! Bob Burg has learned the secrets of effective prospecting, and now he offers his proven, time-tested techniques to you! In this powerful guide, he shows beginners and pros alike how to gather qualified candidates efficiently and painlessly. With The Last Prospecting Guide You'll Ever Need by your side, you will learn exactly how to cultivate all of the business prospects you could ever want.

The book that started a movement!Do you hate the way sales and marketing copy makes you feel? Sales-y? Inauthentic? Hype-y? Just plain icky? You're not alone ... and there's a reason you feel that way. It's because traditional sales and marketing copy (also known as direct response copy) sells by tapping into fear.But you don't have to use fear – you can sell and market your business using love instead. And when you do that, you stop manipulating and twisting arms to get bu...

Filled with case studies and anecdotes, How to Talk to Customers demystifies the most critical aspect of customer service: conversations employees have every day with customers. In this must-have resource, Diane Berenbaum and Tom Larkin outline a proven system based on their MAGIC customer service training program. MAGIC, which stands for Make A Great Impression on the Customer, can help anyone become the type of communicator that makes their customers feel special. For more on this book, ...

Effective deal coaching is a lost art. Many VP's of Sales know they're not winning their fair share of new business and are frustrated because they can't put their finger on the root cause(s).In the 15 years since Peter Bourke left Accenture to join The Complex Sale he has worked with dozens of companies who are intent on improving their sales effectiveness. With few exceptions, the key determinant of success in these initiatives is most closely correlated with a sales organization'...

This book contains proven steps and strategies on how to survive the dreaded job interview and land in your dream job. It will teach you how to dress appropriately for an interview. It will also educate you with the common questions asked during an interview and how you should answer. This book also gives importance to body language, your unconscious way of communication during the interview.Here Is A Preview Of What You'll Learn...What to Wear?What to Expect in an I...

Fifty-two essential principles that are easy to implement and practice: "The ultimate guide to servant leadership." —Marshall Goldsmith, New York Times–bestselling author of MojoEffective leadership is an influence process in which leaders implement everyday common-sense approaches that help people and organizations thrive. Yet somehow, many of these fundamental principles are still missing from most workplaces.In this book, legendary serv...

USE THE POWER OF EMPLOYEE ENGAGEMENT TO IGNITE PASSION, PURPOSE, AND PRODUCTIVITY IN EVERY MEMBER OF YOUR STAFFSuccessful managers understand that their job is to help employees do their best work, not simply give orders. The Manager's Guide to Employee Engagement shows leaders at all levels how to build relationships that support collaboration and drive meaningful performance improvement. Learn how to:Foster loyalty, trust, and commitment in all your emplo...

This is the third in a series of business strategy books based on the popular "Planninga From Nanninga" blog by Gerald Nanninga. By using easy to remember stories, Nanninga brings key the principles of business strategy to life. He then applies these simple stories to business issues in a way that makes them easy to comprehend and apply to a wide variety of businesses. Nanninga is currently the Principal Consultant for Planninga from Nanninga. In this second edition, the content has been u...