Will the COVID-19 pandemic be remembered as a turning point in how universities deliver teaching and learning? How might the widespread use of digital tools change higher education?This groundbreaking book explores the role of digital education at this crucial crossroads. Built on interviews with more than fifty leading practitioners from major universities and ed-tech firms, Leveling the Learning Curve is an indispensable guide to the inner workings of digital education. ...

Social Value Investing presents a new way to approach some of society’s most difficult and intractable challenges. Although many of our world’s problems may seem too great and too complex to solve — inequality, climate change, affordable housing, corruption, healthcare, food insecurity — solutions to these challenges do exist, and will be found through new partnerships bringing together leaders from the public, private, and philanthropic sectors.In their new book, Howard W...

Will the COVID-19 pandemic be remembered as a turning point in how universities deliver teaching and learning? How might the widespread use of digital tools change higher education?This groundbreaking book explores the role of digital education at this crucial crossroads. Built on interviews with more than fifty leading practitioners from major universities and ed-tech firms, Leveling the Learning Curve is an indispensable guide to the inner workings of digital education. ...

Skillful management is essential to the functioning of any organization. But what are the fundamental elements of a manager’s work? What tools and techniques can managers employ to achieve their goals? At a time when organizations must work across sectors, between farther physical distances, and while interweaving sustainability and equity, what do managers need to know about the changing nature of work and leadership?This book is a succinct handbook of the essentials of management...

Skillful management is essential to the functioning of any organization. But what are the fundamental elements of a manager’s work? What tools and techniques can managers employ to achieve their goals? At a time when organizations must work across sectors, between farther physical distances, and while interweaving sustainability and equity, what do managers need to know about the changing nature of work and leadership?This book is a succinct handbook of the essentials of management...

Contract management is a critical skill for all contemporary public managers. As more government duties are contracted out, managers must learn to coordinate and measure the performance of private contractors, and to write contract requirements and elicit bids that obtain important services and products at the best possible price and quality. They must also learn to work in teams that include both public and private sector partners.The Responsible Contract Manager delves i...

In recent years, increasingly sophisticated metrics have been created to measure sustainability. First devised to address environmental concerns such as greenhouse gas emissions, they now also assess organizational governance, community benefits, and hiring practices, among others. The field of sustainability management uses these metrics to track and advance progress on environmental, social, and business goals. How can an organization incorporate sustainability metrics into performance m...

The Effective Public ManagerThoroughly revised and updated, the fifth edition of The Effective Public Manager offers public administrators and students a classic resource and a highly-accessible guide to the fundamentals of leading and managing public organizations. In this new edition the authors cover the key areas of the field and present in-depth analysis through the strategic use of fresh case studies and real-world examples. The book is designed to g...

A complete guide to sustainability policy at the federal, state, and local levelsSustainability Policy: Hastening the Transition to a Cleaner Economy is a fundamental guide for public sector professionals new to sustainability policy development, implementation, strategy, and practice. Featuring detailed cases highlighting innovative sustainability initiatives, this book explores the elements that constitute effective policy, and the factors that can help ...

In their introduction, the editors of New Ways of Doing Business assert that in retrospect, it will be apparent that today's government, that of the early years of the 21st century, 'was undergoing its most significant transformation since the decade of the 1930's when direct government-delivered services grew significantly as part of the New Deal.' This newest volume in the IBM Endowment for the Business of Government series is an invaluable guide to navigating the sometimes controversial...

When discussing being stuck in a "win-win vs. win-lose" debate, most negotiation books focus on face-to-face tactics. Yet, table tactics are only the "first dimension" of David A. Lax and James K. Sebenius' pathbreaking 3-D Negotiation (TM) approach, developed from their decades of doing deals and analyzing great dealmakers. Moves in their "second dimension"-deal design-systematically unlock economic and noneconomic value by creatively structuring agreements. But what sets the 3-D approach...

"A timely and smart discussion of how different cities and regions have made a changing economy work for them—and how policymakers can learn from that." —Barack ObamaWe're used to thinking of the United States in opposing terms: red versus blue, haves versus have-nots. But today there are three Americas. At one extreme are the brain hubs—cities like San Francisco, Boston, and Durham—with workers who are among the most productive, creative, and best paid on the plane...