This book discusses smart city implementation in 11 smart cities — Auckland, Boston, Copenhagen, Gothenburg, Guangzhou, Hangzhou, Melbourne, Milan, Seoul, Tokyo, and Vancouver. The cities encompass a range of smart city development on selected critical issues in economic prosperity (future digital economy, smart retail, smart tourism), social inclusion (digital inclusion, digital placemaking, smart health service, smart youth empowerment), and environmental sustainability (climate resilien...

How cities can build on the “sharing economy” and smart technology to deliver a “sharing paradigm” that supports justice, solidarity, and sustainability.The future of humanity is urban, and the nature of urban space enables, and necessitates, sharing—of resources, goods and services, experiences. Yet traditional forms of sharing have been undermined in modern cities by social fragmentation and commercialization of the public realm. In Sharing Cities, Dunca...

Transnational Management provides an integrated conceptual framework to guide students and instructors through the challenges facing enterprises operating in today's complex worldwide environment. Through text narrative and cases, the authors skillfully examine the development of strategy, organizational capabilities and management roles, and responsibilities for managing effectively across national boundaries. The key concepts are developed in eight chapters supplemented by practical case...

The whole landscape of space use is undergoing a radical transformation. In the workplace a period of unprecedented change has created a mix of responses with one overriding outcome observable worldwide: the rise of distributed space. In the learning environment the social, political, economic and technological changes responsible for this shift have been further compounded by constantly developing theories of learning and teaching, and a wide acceptance of the importance of learning as th...

Understanding the global hotel business is not possible without paying specific attention to hotel chain management and dynamics. Chains are big business, approximately 80 percent of hotels currently being constructed around the world are chain affiliated and, in 2014, the five largest brands held over a one million rooms. The high economic importance of the hotel chains and their global presence justifies the academic research in the field however, despite this, there is no uniform covera...

Place-Keeping presents the latest research and practice on place-keeping – that is, the long-term management of public and private open spaces – from around Europe and the rest of the world. There has long been a focus in urban landscape planning and urban design on the creation of high-quality public spaces, or place-making. This is supported by a growing body of research which shows how high-quality public spaces are economically and socially beneficial for local communities and...

This ground-breaking research represents the most complete collection yet on how the hospitality industry is addressing sustainability and ethical issues. Covering supply chain management, innovative sustainability initiatives, CSR programmes, biologically-respectful tourism and Value Creation, Sustainability in Hospitality: How Innovative Hotels are Transforming the Industry presents valuable global viewpoints on embedding sustainability into all aspects of the hospitality industry, and t...

Design Management is the essential handbook to all things design. As a discipline, design management is continually in motion; changing, responding and adapting to the dynamics of social and business transformation. As a business function, it combines project management, design, strategy and supply chain techniques to enable the creation of more effectively designed products, services, communications and brands. As such, it is relevant to a very broad range of ind...

Increasing concerns over climate and environmental change, the global economic and financial crisis and impacts on host communities, audiences, participants and destinations has reinforced the need for more sustainable approaches to events. Sustainability now features as part of the bid process for many mega-events, such as the Olympic Games, as well as significant regional and local events, where the event organisers are required by funding bodies and governments to generate broader outco...

Growing numbers of residents are getting involved with professionals in shaping their local environment, and there is now a powerful menu of tools available, from design workshops to electronic maps. The Community Planning Handbook is the essential starting point for all those involved: planners and local authorities, architects and other practitioners, community workers, students and local residents. It features an accessible how-to-do-it style, best practice information on effec...

The world has changed. How will society emerge post-pandemic? Will we take the opportunity to reset the status quo? And, if so, what possibilities are there for architects to take the initiative in designing this new world? This innovative design guide draws together expert guidance on designing in the immediate aftermath of the pandemic for key architectural sectors: housing, workplace, civic and cultural, hospitality, education, infrastructure and civic placemaking. It provides design in...

Tourism Marketing: In the Age of the Consumer offers a fresh and contemporary approach as an introductory textbook on tourism marketing. Six major themes along with the traditional core marketing principles are blended together:Age of the consumer: This book places the customer at the heart of tourism marketing and not the sector’s promotional apparatus.Experiences: It highlights the growing consumer interest in the e...